One prominent Chamber of Commerce is making the shipping process easier and cheaper for small businesses.
Having a social media department isn't enough—your membership pros have to embrace social media too. Also: One association pro offers donor advice … from her mom.
Intros, welcomes, recognition. The keys to driving online community engagement are all about people, not technology. One association community manager shares her common-sense approach.
Members of the National Association of Realtors will soon be able to host .realtor sites—and the first members who sign up will get to do this for free.
Nextdoor, a social network for neighborhoods, finds success despite being extremely tough to join. Also: how one popular Twitter-based chat has slowly moved toward relevance.
Rethink your concept of membership with insight from a public-media pro. Plus: An underappreciated source of information on your members.
As an association pro, you're in the best position to help members meet each other. Could you make a daily habit of making introductions?
The Alliance of Automotive Service Providers/New Jersey, an association representing auto repair shops and technicians, isn't afraid to play matchmaker for its members.
The role organizational culture plays in how we treat our members. Also: how one concert drew millions for a good cause more than four decades ago—and, in the process, introduced a major trend in charitable giving.
When you set a target for membership growth, is that figure just a nice, fancy number, or is it based on market research? Can it be both?