A new headquarters brings a slew of new perks for members of the Royal Pharmaceutical Society.
This week the National Association of Federal Credit Unions announced a plan to offer its services to state-chartered credit unions that are federally insured. The change, which the association has mulled for a while, comes at a time when another association in the credit union space is facing questions over its membership structure.
Instead of focusing on micro-volunteerism, one expert suggests putting an emphasis on passionate, motivated volunteers. Plus: The keys to facilitating facilitation.
As the resident experts, the association online community manager often serves as internal consultant to teach other staff about online member engagement. In the future, though, we may all be community managers.
The American Grandparents Association's latest partnership will provide a new healthcare service to AGA members.
A frustrating customer experience can such all the joy out of membership, according to an exec who's had some bad luck with his cereal boxes over the years. Also: Maybe a video could help calm the nerves of your first-timers.
A new way of thinking could entirely reverse your association's perspective on the relationships fueling member engagement. Plus: How well do you speak emoji?
American businesses are ignoring consumer queries on social networks, a study finds. Plus: Let's make live-tweeting at events work for everyone.
A videogame-industry trade group is making it easier for indie studios to join and is expanding the group's offerings. The association's goal? To keep things "open."
Automatic dues renewal is a trendy option for associations. I've had my doubts, but I'm seeing the light in the form of monthly membership dues.