---
title: "Social Media Roundup: Social Business Comes With Change"
id: "15455"
type: "post"
slug: "social-media-roundup-social-business-comes-with-change"
published_at: "2013-01-22T23:04:27+00:00"
modified_at: "2026-11-09T19:02:40+00:00"
url: "https://associationsnow.com/2013/01/22/social-media-roundup-social-business-comes-with-change/"
markdown_url: "https://associationsnow.com/2013/01/22/social-media-roundup-social-business-comes-with-change.md"
excerpt: "Is your business a social business? Also: Interview with EventBrite’s VP of Marketing sheds light on word-of-mouth event marketing."
taxonomy_category:
  - "Marketing / Communications"
taxonomy_post_tag:
  - "AssociationsNow"
  - "Communications"
  - "culture change"
  - "Social Media"
  - "Technology"
taxonomy_content_format:
  - "Article"
taxonomy_role:
  - "Association CEO / Executive Director"
  - "C-Level"
  - "Executive Team"
  - "VP"
taxonomy_persona:
  - "Association Professionals"
---

[Home](https://associationsnow.com/)
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 » Social Media Roundup: Social Business Comes With Change

How can your association fully embrace new intraoffice communication tools? It must be willing to change.

That and more in today’s Social Media Roundup:

> Most organizations today are simply not compatible with the way a social business really works—but culture change takes time.

### The Key To Social SUCCESS

> Social business demands culture change by [@maddiegrant (opens in a new tab)](https://twitter.com/maddiegrant?ref_src=twsrc%5Etfw)
>  [http://t.co/JQ55IpW1 (opens in a new tab)](http://t.co/JQ55IpW1)
>  via [@socialfish (opens in a new tab)](https://twitter.com/SocialFish?ref_src=twsrc%5Etfw)
>  [#nfp (opens in a new tab)](https://twitter.com/hashtag/nfp?src=hash&ref_src=twsrc%5Etfw)
>  [#csae (opens in a new tab)](https://twitter.com/hashtag/csae?src=hash&ref_src=twsrc%5Etfw)
>  [#assnchat (opens in a new tab)](https://twitter.com/hashtag/assnchat?src=hash&ref_src=twsrc%5Etfw)
> 
>  — CSAE Ottawa-Gatineau Network (@ogcsae) [January 22, 2013 (opens in a new tab)](https://twitter.com/ogcsae/status/293748659047260160?ref_src=twsrc%5Etfw)

**In business, social media has become key for communications.** However, most businesses have trouble recognizing the true success story that comes from implementing a social business infrastructure: It’s not just about the tools, it’s about the culture. “Most organizations today are simply not compatible with the way a social business really works—but culture change takes time,” *SocialFish*‘s Maddie Grant explains. Grant believes social business only works if the company culture is willing to accept the change. In [her blog post (opens in a new tab)](http://www.socialfish.org/2013/01/social-business-demands-culture-change.html)
, she lists some of the elements that leverage this type of shift in the work environment.*(ht [ogcsae (opens in a new tab)](https://twitter.com/ogcsae/status/293748659047260160)
)*

### Word of Mouth

> RT [@mmcallen (opens in a new tab)](https://twitter.com/mmcallen?ref_src=twsrc%5Etfw)
> : Interesting story of how Eventbrite got started [http://t.co/tK6W7iy6 (opens in a new tab)](http://t.co/tK6W7iy6)
>  [#eventprofs (opens in a new tab)](https://twitter.com/hashtag/eventprofs?src=hash&ref_src=twsrc%5Etfw)
>  [#mpi (opens in a new tab)](https://twitter.com/hashtag/mpi?src=hash&ref_src=twsrc%5Etfw)
> 
>  — Michael Heipel (@michaelheipel) [January 22, 2013 (opens in a new tab)](https://twitter.com/michaelheipel/status/293635398981263360?ref_src=twsrc%5Etfw)

**What’s the secret to getting people to your event?** EventBrite’s VP of Marketing Tamara Mendelshon swears it’s all about the nudge you get from social media these days. “There is that really important credibility that comes from a recommendation, right? If my friend recommends an event or if I know my friend’s going to an event or if I know a colleague of mine is going… that credibility really enhances or influences my decision to purchase a ticket as well,” Mendelshon said during the interview. Mendelshon told Mike McCallen, cofounder of Grass Shack Events & Media, about her company’s start [during a recent episode of Meetings Podcast (opens in a new tab)](http://grassshackroad.com/eventbrite-the-story-with-tamara-mendelshon-show-244)
. *(ht [@michaelheipel (opens in a new tab)](https://twitter.com/michaelheipel/status/293635398981263360)
)*

What are you tweeting about today? Let us know the comments.

[Anita Ferrer](https://associationsnow.com/author/anita-ferrer/)

Anita Ferrer is a contributor to Associations Now.

[More articles by this author](https://associationsnow.com/author/anita-ferrer/)

Tags: [#Communications](https://associationsnow.com/tag/communications/)
 [#culture change](https://associationsnow.com/tag/culture-change/)
 [#Social Media](https://associationsnow.com/tag/social-media/)
 [#Technology](https://associationsnow.com/tag/technology/)

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