--- title: "Tuesday Buzz: Fully Engaged and Ready to Grow" id: "22869" type: "post" slug: "tuesday-buzz-fully-engaged-and-ready-to-grow" published_at: "2014-04-29T17:54:33+00:00" modified_at: "2014-04-29T17:54:33+00:00" url: "https://associationsnow.com/2014/04/29/tuesday-buzz-fully-engaged-and-ready-to-grow/" markdown_url: "https://associationsnow.com/2014/04/29/tuesday-buzz-fully-engaged-and-ready-to-grow.md" excerpt: "A membership expert talks about a member experience that knocked her socks off. Also: a Silicon Valley human resources fiasco that offers plenty of lessons to learn from." taxonomy_category: - "Marketing / Communications" taxonomy_post_tag: - "AssociationsNow" - "engagement data" - "Marketing" - "Membership" taxonomy_content_format: - "Article" taxonomy_role: - "Association CEO / Executive Director" - "Executive Team" - "VP" taxonomy_persona: - "Association Professionals" --- [Home](https://associationsnow.com/) » [Articles](https://associationsnow.com/format/article/) » Tuesday Buzz: Fully Engaged and Ready to Grow What engages the engagers? Amanda Kaiser, a membership marketing pro known for her blog [Smooth the Path (opens in a new tab)](http://www.smooththepath.net/) , is really excited by her local Toastmasters chapter. She notes that the organization did a few things that got her on the hook. For one, it made the first couple of meetings free, so she could get a taste of the atmosphere without the pressure of a full commitment. That helped her to see whether the member proposition was right for her needs. “Toastmasters connected with me and I connected with Toastmasters,” she writes. “How can you foster a connection like this with prospective members? What ways can you make them feel welcome? How can you tell them the story they need to hear about how you can help them solve their problem?” Read more about Kaiser’s Toastmasters experience in her guest blog [over at Greenfield Services (opens in a new tab)](http://membershipengagement.greenfield-services.ca/2014/04/the-two-secrets-of-member-engagement.html) . ### A Second Try at Transparency > So, I have so much ahead of me and am really excited to move on with my life! Just thought you should all know. > > — Julie Eden (@nrrrdcore) [April 28, 2014 (opens in a new tab)](https://twitter.com/nrrrdcore/status/460882937609584640?ref_src=twsrc%5Etfw) **If you don’t follow the ins and outs** of the tech world, you missed an interesting human resources crisis at the popular programming startup GitHub. A high-profile female employee, Julie Ann Horvath, left under controversial circumstances; she later spoke to the press, [alleging mistreatment (opens in a new tab)](http://techcrunch.com/2014/03/15/julie-ann-horvath-describes-sexism-and-intimidation-behind-her-github-exit/) by the company’s CEO and his wife. An internal investigation followed, and findings [were reported last week (opens in a new tab)](https://github.com/blog/1823-results-of-the-github-investigation) . The CEO, Tom Preston-Werner, left the company, [but Horvath felt (opens in a new tab)](http://recode.net/2014/04/21/julie-ann-horvath-on-github-investigation-how-do-you-sleep-at-night/) that the investigation (as well as the reporting of the results) was anything but transparent. On Monday, GitHub’s new CEO, Chris Wanstrath, [tried again (opens in a new tab)](https://github.com/blog/1826-follow-up-to-the-investigation-results) , with a first line that said it all, really: “Last Monday I published the least open and least transparent blog post GitHub has ever written.” The in-depth assessment appeared to substantiate the most serious of Horvath’s claims, though not all of them. (Horvath [still takes issue (opens in a new tab)](https://twitter.com/nrrrdcore/status/460862813565493249) with the objectiveness of the probe, though she tweeted she was “pretty satisfied” Wanstrath’s newest statement.) But the situation highlighted the fact that GitHub did not have a strong human resources backbone, something Wanstrath emphasized in his note: “Our rapid growth left the leadership team, myself included, woefully unprepared to properly handle these types of situations.” [TechCrunch has a breakdown (opens in a new tab)](http://techcrunch.com/2014/04/28/julie-horvath-satisfied-with-github-transparency/) . ### Other good reads **Want to remember** those notes you’re taking a little longer? [Pull out the pen and paper and skip the keyboard (opens in a new tab)](http://www.psychologicalscience.org/index.php/news/releases/take-notes-by-hand-for-better-long-term-comprehension.html) , according to a new study published in the Association for Psychological Science journal *Psychological Science*. **The National Fluid Power Association’s Eric Lanke** is finding events [his association wasn’t invited to (opens in a new tab)](http://ericlanke.blogspot.com/2014/04/three-kinds-of-meetings.html) be part of to be the most appealing these days. **Don’t waste that wait time** in the airport. [Follow these tips (opens in a new tab)](http://www.inc.com/paul-metselaar/3-ways-to-chillax-at-the-airport.html) from *Inc.* contributor Paul Metselaar. (iStock/Thinkstock) [Ernie Smith](https://associationsnow.com/author/ernie-smith/) Ernie Smith is a former senior editor for Associations Now. [More articles by this author](https://associationsnow.com/author/ernie-smith/) Tags: [#engagement data](https://associationsnow.com/tag/engagement-data/) [#Marketing](https://associationsnow.com/tag/marketing/) [#Membership](https://associationsnow.com/tag/membership/) **Stay Informed** [Subscribe to our free newsletter](https://associationsnow.com/newsletter/) , *Associations Now Daily News*, to find out what’s happening in the association world every business day. ## You Might Like - [Video4 Lessons Old School Hip Hop Teaches Us About Engaging Our MembersFebruary 14, 2014](https://associationsnow.com/2014/02/14/4-lessons-old-school-hip-hop-teaches-us-about-engaging-our-members/) - [VideoRecap from the 2025 ASAE MMC+Tech ConferenceMay 19, 2025](https://associationsnow.com/2025/05/19/recap-from-the-2025-asae-mmctech-conference/) - [VideoSneak Peek: Highlights from Day 2 of the 2025 ASAE MMC+Tech ConferenceMay 14, 2025](https://associationsnow.com/2025/05/14/sneak-peek-highlights-from-day-2-of-the-2025-asae-mmctech-conference/) - [VideoDaily Recap: Day 1 from the 2025 ASAE MMC+Tech ConferenceMay 13, 2025](https://associationsnow.com/2025/05/13/daily-recap-day-1-from-the-2025-asae-mmctech-conference/) ## Comments **Comments are for ASAE members.** [Learn more about comments on this site.](https://associationsnow.com/comments/) [Log in](https://associationsnow.com/login?redirect_to=https%3A%2F%2Fassociationsnow.com%2F2014%2F04%2F29%2Ftuesday-buzz-fully-engaged-and-ready-to-grow%2F%23comments) to your member account or [join ASAE](https://my.asaecenter.org/select-a-membership-type/) !