--- title: "Daily Buzz: The Importance of Web Accessibility" id: "49521" type: "post" slug: "daily-buzz-the-importance-of-web-accessibility" published_at: "2020-02-29T00:21:14+00:00" modified_at: "2026-11-09T15:53:29+00:00" url: "https://associationsnow.com/2020/02/29/daily-buzz-the-importance-of-web-accessibility/" markdown_url: "https://associationsnow.com/2020/02/29/daily-buzz-the-importance-of-web-accessibility.md" excerpt: "Why making your website usable for all is critical from a moral, strategic, and legal standpoint. Also: harnessing the power of a valuable advertising strategy—word-of-mouth." taxonomy_category: - "Marketing / Communications" taxonomy_post_tag: - "Accessibility" - "AssociationsNow" - "Digital Inclusion" - "SEO" - "Technology" taxonomy_content_format: - "Article" taxonomy_role: - "Association CEO / Executive Director" - "Director" - "Executive Team" taxonomy_persona: - "Association Professionals" --- [Home](https://associationsnow.com/) » [Articles](https://associationsnow.com/format/article/) » Daily Buzz: The Importance of Web Accessibility if you’re in the midst of a website refresh, don’t forget to put [web accessibility (opens in a new tab)](https://www.w3.org/WAI/fundamentals/accessibility-intro/) on your list of priorities, [writes DelCor’s Tom Jelen (opens in a new tab)](https://www.delcor.com/resources/blog/why-website-accessibility-matters) . Making your website accessible means designing it in a way that makes it usable for all people, whatever their hardware, software, language, location, or ability. Not only is accessibility strategically important, but it’s also the right thing to do, Jelen argues. [According to the World Bank (opens in a new tab)](https://www.worldbank.org/en/topic/disability) , 15 percent of the world’s population, or 1 billion people, have some form of disability, making them more likely to experience adverse socioeconomic outcomes. “Your association can help lessen those adverse outcomes by ensuring that everyone can access your association’s digital experience,” Jelen says. Striving for better web accessibility will also improve your content’s performance, since good SEO practices go hand in hand with accessibility. “In the same way that persons with disabilities may require alternative text descriptions of images, easy-to-follow headings, and clear link titles, search engine spiders (the computer programs that index the web) need that information, too,” Jelen says. Beyond strategy, web accessibility may even be a [legal requirement (opens in a new tab)](https://www.perlmanandperlman.com/organizations-website-accessible-disabled-non-compliance-costly/) for your organization. “There is a growing legal consensus that if the Title III requirements of the Americans with Disabilities Act (ADA) apply to your association, you may be required to make your website accessible,” Jelen says. ### How to Generate Word-of-Mouth Advertising > If you’re not capitalizing on word-of-mouth marketing, you should! Find out why it’s so important and the major questions you should be asking yourself in order to harness the power of word-of-mouth marketing. [https://t.co/UTjJ6h3JrL (opens in a new tab)](https://t.co/UTjJ6h3JrL) > [#marketingtips (opens in a new tab)](https://twitter.com/hashtag/marketingtips?src=hash&ref_src=twsrc%5Etfw) > [#wordofmouth (opens in a new tab)](https://twitter.com/hashtag/wordofmouth?src=hash&ref_src=twsrc%5Etfw) > [pic.twitter.com/MIcSOrEfxR (opens in a new tab)](https://t.co/MIcSOrEfxR) > > — Sidecar (@sidecarglobal) [February 26, 2020 (opens in a new tab)](https://twitter.com/sidecarglobal/status/1232746636041949185?ref_src=twsrc%5Etfw) **When it comes to advertising your products or services,** word-of-mouth is extremely beneficial. According to [Nielsen’s Global Trust in Advertising report from 2015 (opens in a new tab)](https://www.nielsen.com/wp-content/uploads/sites/3/2019/04/global-trust-in-advertising-report-sept-2015-1.pdf) , 83 percent of consumers completely or somewhat trust recommendations from people they know, and 66 percent said the same for reviews posted online. “We are simply more likely to trust someone we know—or even a stranger, so long as they don’t work for whoever would benefit from our business,” writes [Chelsea Brasted of Association Success (opens in a new tab)](https://associationsuccess.org/invigorate/this-is-the-most-valuable-kind-of-marketing-you-can-get/) . How can organizations take advantage? Generate word-of-mouth buzz with a well-placed member testimonial that showcases the impact of your organization. In the same vein, keep an eye out for positive reviews online. When you see one, help spread the word. “Pick out the real gems, have a conversation with the member who shared it, thank them, and then ask if you can publicize their experience more broadly,” Brasted says. ### Other Links of Note **Nonprofits doing advocacy** for controversial issues may face online harassment. There are [several ways to deal with it (opens in a new tab)](http://www.bethkanter.org/online-harassment/) , writes Hannah Brennan in *Beth’s Blog*. **Have an emergency remote work plan?** Work strategist Cali Williams Yost breaks down [the steps to put one together (opens in a new tab)](https://hbr.org/2020/02/whats-your-companys-emergency-remote-work-plan) in the *Harvard Business Review*. **Does diversity and inclusion training work?** A recent post in the *HR People + Strategy Blog* [explores its benefits and potential shortcomings (opens in a new tab)](https://blog.hrps.org/blogpost/Does-Diversity-and-Inclusion-Training-Work) . (GOCMEN/iStock/Getty Images Plus) [Michael Hickey](https://associationsnow.com/author/michael-hickey/) Michael Hickey is a contributor to Associations Now. [More articles by this author](https://associationsnow.com/author/michael-hickey/) Tags: [#Accessibility](https://associationsnow.com/tag/accessibility/) [#Digital Inclusion](https://associationsnow.com/tag/digital-inclusion/) [#SEO](https://associationsnow.com/tag/seo/) [#Technology](https://associationsnow.com/tag/technology/) **Stay Informed** [Subscribe to our free newsletter](https://associationsnow.com/newsletter/) , *Associations Now Daily News*, to find out what’s happening in the association world every business day. ## You Might Like - [VideoTechnology at Any AgeFebruary 24, 2012](https://associationsnow.com/2012/02/24/technology-at-any-age-2/) - [PodcastAssociations Now Presents: Beyond the Tech Stack: How AI Is Changing the Association PlaybookOctober 29, 2026](https://associationsnow.com/2026/10/29/associations-now-presents-beyond-the-tech-stack-how-ai-is-changing-the-association-playbook/) - [PodcastAssociations NOW Presents: More Than Marketing: The Power of Strategic CommunicationsJuly 30, 2026](https://associationsnow.com/2026/07/30/associations-now-presents-more-than-marketing-the-power-of-strategic-communications/) - [PodcastAssociations NOW Presents: Why Slower Marketing Can Drive Stronger Member Engagement (Episode 27)June 25, 2026](https://associationsnow.com/2026/06/25/associations-now-presents-why-slower-marketing-can-drive-stronger-member-engagement-episode-27/) ## Comments **Comments are for ASAE members.** [Learn more about comments on this site.](https://associationsnow.com/comments/) [Log in](https://associationsnow.com/login?redirect_to=https%3A%2F%2Fassociationsnow.com%2F2020%2F02%2F29%2Fdaily-buzz-the-importance-of-web-accessibility%2F%23comments) to your member account or [join ASAE](https://my.asaecenter.org/select-a-membership-type/) !