--- title: "Months Into Remote Work, Videoconferencing Security Is Getting Better" id: "50727" type: "post" slug: "months-into-remote-work-videoconferencing-security-is-getting-better" published_at: "2020-08-11T21:44:40+00:00" modified_at: "2026-03-17T03:49:55+00:00" url: "https://associationsnow.com/2020/08/11/months-into-remote-work-videoconferencing-security-is-getting-better/" markdown_url: "https://associationsnow.com/2020/08/11/months-into-remote-work-videoconferencing-security-is-getting-better.md" excerpt: "It took a while, but videoconferences are finally getting more secure. What changed? Here’s where the vital technology stands five months after the pandemic emerged." taxonomy_category: - "Meetings / Events" taxonomy_post_tag: - "AssociationsNow" - "biosecurity" - "remote work" - "Technology" taxonomy_content_format: - "Article" taxonomy_role: - "C-Level" - "Director" - "VP" taxonomy_persona: - "Executive Leadership" --- [Home](https://associationsnow.com/) » [Articles](https://associationsnow.com/format/article/) » Months Into Remote Work, Videoconferencing Security Is Getting Better Thanks to COVID-19, videoconferencing transformed from a minor piece in the productivity toolkit to an essential one almost overnight. That transformation came with problems—security being the biggest. Zoom, even as it evolved into a widely used mainstream tool, [was heavily scrutinized (opens in a new tab)](https://www.theverge.com/2020/4/1/21202584/zoom-security-privacy-issues-video-conferencing-software-coronavirus-demand-response) by the tech press for its vulnerabilities. Organizations had to make big decisions fast about which among the array of new remote-work tools to use. And that means corners were often cut. But now that we’re five months into our mass experiment in remote work, how is videoconferencing security holding up? A quick check-in: **Convenience outweighed security—at first.** When the COVID-19 outbreak emerged, [many companies went for the easy solution](https://associationsnow.com/2020/06/study-security-execs-had-to-make-quick-decisions-on-work-from-home-shift/) , mainly because they had to implement something in a limited amount of time. But now organizations have a better understanding of the issues. “With the growing remote workforce and widespread adoption of video conferencing technologies, a top priority for enterprises has become tackling the security challenges that enable an agile working environment,” [No Jitter contributor Anurag Lal recently noted (opens in a new tab)](https://www.nojitter.com/team-collaboration-tools-workspaces/avoid-video-conferencing-security-mistakes) . **Software makers are getting better at working on fixes.** At the beginning of the pandemic, incidents of “Zoom-bombing,” phishing, and other disruptive activities raised security concerns for employees. But since then, Google and other companies [have taken steps to prevent such attacks on their platforms (opens in a new tab)](https://mashable.com/article/google-meet-zoom-bombing-video-conferencing/) . It took a little time, but we may soon find security catching up with user needs. **Compliance has gained importance.** Recently, the Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency released a document detailing steps for properly securing a videoconferencing network. The document recommends barring employees from public Wi-Fi networks, thoroughly testing videoconferencing platforms, and allowing calls only through vetted tools. “For optimum risk mitigation, organizations should implement measures at both the organizational and user levels,” [the document states (opens in a new tab)](https://www.cisa.gov/sites/default/files/publications/CISA_Guidance_for_Securing_Video_Conferencing_S508C.pdf) [PDF]. **A once-slow market is expected to keep growing.** Videoconferencing is likely to keep improving, driven by a sudden wave of new startups, according to *TechCrunch*. (One example is Mmhmm, a tool developed by Evernote founder Phil Libin that [aims to make it possible (opens in a new tab)](https://techcrunch.com/2020/08/07/mmhmm-the-virtual-presentation-software-from-phil-libin-launches-its-beta-2/) to host *Weekend Update*-style newscasts from the comfort of your bedroom.) “Zoom was growing quickly before the pandemic,” [the site’s Alex Wilhelm writes (opens in a new tab)](https://techcrunch.com/2020/07/17/an-unsurprising-wave-of-video-focused-startups-is-trying-to-make-video-calls-better/) . “Now the public company and a host of rivals, big and small, all want a larger slice of an expanding pie.” These tools are cool, of course, but are they compliant? These developments will create some challenging new security discussions in the coming months. (galitskaya/iStock/Getty Images Plus) [Ernie Smith](https://associationsnow.com/author/ernie-smith/) Ernie Smith is a former senior editor for Associations Now. 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