There may be no such thing as a dumb question, but new board members aren’t always trained to understand that. Orientation should cover the importance of openness along with the nuts and bolts.
A survey by Heidrick & Struggles and George Mason University of more than 500 nonprofit board members shows how a lack of formal onboarding processes hampers board effectiveness.
Diversity is critical to board effectiveness, and the right representation doesn’t happen by accident. These tips can help you make an honest assessment of where your board stands now and whether you need to add new perspectives.
CEOs who are used to managing in person have had to make adjustments in the remote environment. The same holds true when interviewing and onboarding with a new organization. Here's how one exec made it work.
For associations that are still looking to fill job roles, especially in the C-suite, different rules apply. It's a time for distanced interviewing and “culture buddies.”
A new GrowthZone survey indicates that many associations struggle to retain first-year members. If your organization is one of them, a few adjustments to your member onboarding program could help reverse the trend.
The earliest member interactions can lead to long-term member engagement. If your onboarding program needs a shot of energy, consider these three small tweaks to make the welcome feel more personal and relevant.
Looking to teach new volunteers the governance ropes? Take advantage of your LMS for orientation.
For a first-time association executive, getting to know the board can be a daunting prospect. How can a freshly minted CEO win the confidence of the organization’s volunteer leaders while establishing a foothold on the top job? Here’s how a few first-time CEOs navigated this experience, achieving long-lasting trust and collaborative relationships with their boards.
Board members often come to their first meeting in need of help in building their strategic thinking skills. Firm guidance from the CEO can cultivate a focus on the long-term big picture and guide board members out of the operational weeds. But be prepared: This shift takes time and patience.
Like new employees, first-time conference attendees will benefit from a smooth and successful onboarding experience. Some ideas for building an attendee onboarding strategy that will turn first-timers into long-timers.
The best advice is to keep them separate. But in a time of transition, one CEO found value in a collective exercise.
Associations operate best when staff and board don’t get tangled. But that doesn’t mean executives should abdicate their responsibility to bring out the best in volunteer leaders---or help find better ones.
Common missteps or incorrect assumptions can jeopardize new-member relationships. The author of Retention Point, a new book on how to establish lasting connections with members, identifies three common errors organizations make in the onboarding process.
When associations are presenting their financial reports to their boards, they should aim to give their board members a vision of where the association is and where it needs to go. Oversharing can distract from that.
Effective orientation means a more effective board.
One association uses six guiding principles to make sure that leaders from multiple countries can speak in one voice.
For NACE International, bite-size videos are a solution to the drudgery of board orientation. Board orientation is a roadblock. For a new volunteer leader, there are few things more dispiriting than being told they’ll be charged with thinking big thoughts and setting strategy for an organization, and then kicking things off with a drowsy discussion […]
What the purchase of Monster.com—for a price far lower than its peak valuation—says about the value of job boards. Also: Focus on your first-timers before the event. In case you hadn’t heard, Monster.com was recently sold for $429 million—not circus peanuts by any means, but far from its peak value. During the height of the […]
Associations strive to prepare volunteer leaders before their first board meeting. But as one CEO learned, a check-in after the meeting can help too.
One writer argues that a standing committee can give a board a stronger backbone. Perhaps---if you’re doing it for the right reasons.
A new survey of nonprofit board directors found there is room for improvement in board performance and suggests several steps boards can take to better serve their organizations’ needs.
A public disagreement between the Bitcoin Foundation’s executive director and board leader is an object lesson on setting boundaries.
Consumer Electronics Association CEO Gary Shapiro doesn't get hung up on process when it comes to finding board leaders and getting them ready to lead.
Interpreting your association’s financial data is critical to sound decision-making. Learn how you can build a financially savvy board.
Membership seems to be low on the list of board-training fundamentals, even though it's a fundamental business model for most associations. Shouldn't boards be well informed about it?
Some boards have what it takes to consistently perform at the highest level—and the best have qualities in common. Here’s what the highest-performing boards can tell us about good governance.
These ASAE tools and resources will help you create a better leadership team.
New ASAE Foundation study offers a snapshot of effective board performance in member-serving organizations.
Your job as a recruiter does not end after hiring a new employee. Discover advice from two HR association professionals on how to successfully integrate new hires into your organization.
The argument in favor of smaller volunteer leader association boards.
New ASAE "Busy Board" series offers fast-read insights for governing well.
Why the Association of YMCA Professionals cut the size of its board members in half.
Use industry standards to inform your organization's goals and decisions in 2020. Also: setting up board members for success.
In the American Association of Legal Nurse Consultants Board Buddy Program, seasoned board members help break the ice for newbies.
According to a new study, effective mentoring programs can groom newer members for volunteer leadership as well as help them in their jobs.
If you’re going to lead an association, it would be a good idea to understand its foundational business model, right? Here’s a crash course for volunteer leaders on how membership works and what your role is in shaping and promoting it at your association.
For Victoria Elliott, R.Ph., executive director of the American Neurological Association in Mount Laurel, New Jersey, good leadership is no accident.
Jhale Hajiyeva’s task with her board: explaining board work.
Jobs are coming back as organizations see the pandemic abating. But the new normal means new skills to ask candidates about—and new questions leaders should be ready for.
The revenue impact of COVID-19 has made some associations rethink how much they should keep in reserves and hone revenue strategies to ensure they align with the group’s core values and member needs.
After receiving numerous complaints about members’ comments on social media, the National Association of Realtors’ Board of Directors passed a new policy that makes it an ethics violation for members to use hate or harassing speech outside of work.
A surprise change to a section of the Texas social work code of conduct opened the door for discrimination against clients on the basis of sexual orientation, gender identity, or disability. The state’s social worker association swung into action to reverse it.
In a recent policy statement, the American Academy of Pediatrics openly confronts—and apologizes for—past racism and commits to building a better future without discrimination.
Ask yourself how you’re using volunteers and whether they have the right resources. Also: Keys to a successful video job interview.
As associations welcome an increasingly diverse membership into the fold, the way they communicate is crucial. This is why many organizations are adopting more inclusive language that better reflects the whole community.
The proper configuration of your workstation can improve productivity. Also: A quality digital marketing campaign starts with good data and information.
Members of the Association of Flight Attendants-CWA are wearing a diversity and inclusion pin in February to celebrate Black History Month. The celebration includes a special tribute to a trailblazing AFA-CWA member.
A series doesn’t become the juggernaut Star Wars has without having universal themes that resonate on many levels. One expert highlights the key lessons association execs can learn about effective work environments from the film series.
Be ready to investigate a report of sexual harassment.
The National Association of Home Builders hosts virtual town halls every month with its state and local affiliates, providing a regular forum for both staff and volunteers to swap ideas about membership.
With improved scanner technology, the TSA will soon no longer require travelers to remove laptops and other items from carry-on luggage. Also: Your learning management system’s role in volunteering.
As associations become more cost-focused and revenue-driven, staff outside the finance department need to have knowledge that will enable them to make better business decisions.
The International Nanny Association’s 34th Annual Conference begins next week in New Orleans. Attendance is expected to top 250.
One-tenth of LGBTQ employees at philanthropic foundations say they’ve left “not very accepting” workplaces, and nearly 60 percent of those surveyed aren’t “out” to their coworkers, according to a new Funders for LGBTQ Issues report. The study is the first comprehensive report on the issue in the foundation space.
The Society for Personality and Social Psychology offers grants that fund members’ big ideas for small meetings. Members get to see their programs come to life, and SPSP has a new way to engage members.
The Association of Chamber of Commerce Executives’ 2018 Annual Convention begins next week in Iowa. Attendance is expected to top 1,000.
Volunteer groups can be good at letting newer members pick up some of the load. But they also need to think bigger—and that requires permission and encouragement from leaders.
May 25 is the looming deadline for organizations to comply with the European Union’s General Data Protection Regulation, and many are not prepared for this fundamental shift in how personal consumer information must be processed and secured. Ready or not, enforcement is coming. Here’s what you need to know as May approaches, especially if you’re behind the curve.
A new study shows that diverse boards reap benefits for nonprofits. It also shows that success is built on first paying close attention to making the entire board passionate and engaged. What can diversity do for a board? In recent years both the corporate and nonprofit sectors have seen the virtues in having leadership that […]
Social media platforms are powerful tools for advocacy, but constant algorithm updates mean your social strategy has to stay flexible. Also: How to make your new-member webinar more beneficial.
The American Bus Association's Annual Meeting and Marketplace begins this week in Charlotte, North Carolina. Upward of 3,500 are expected to attend.
A recent survey confirms that to get first-time members on board and involved with your association—and more likely to renew next year—you need a plan.
From advocacy to orientation, there were plenty of challenges for leaders, but also some new opportunities.
Are your members members in name only? Here's how to develop an authentic sense of belonging. Also: How to manage your association's rainy day fund.
The National Stuttering Association’s 34th Annual Conference begins next week in Dallas. Around 900 are expected to attend.
Onboarding is an essential piece of the membership engagement puzzle. While many associations have an onboarding campaign that includes targeted messages, it can be easy to overlook the value of making face time with new members.
You have loyal, long-time conference attendees—that’s great. But to keep your events thriving for the long term, you need to engage your millennial members. How are you changing your conferences to appeal to a new generation?
Associations that create opportunities for emerging leaders to serve in staff or volunteer roles are more likely to remain relevant and have a solid leadership pipeline in place.
The athletic organization announced new standards and safeguards for attendees and participants at collegiate sporting events in states that have passed legislation believed to be discriminatory against gay or transgender people. Reaction to the restrictions has been mixed.
A new association needs to expect the unexpected, but the author of The New CEO's Guide has some guidance for surviving the first year on the job.
After APA member George Yancy was bullied and harassed for a story he wrote on white privilege for The New York Times, the association released a statement supporting all members who are subject to hateful attacks.
Like any important asset, governance needs to be actively managed.
When it comes to climbing the leadership ladder, successful. volunteers keep an eye on the next rung, while helping those behind them.
The AMA’s physician members want a say in new healthcare technology development, so the association is making that happen.
Mistakes happen when employees take their eye off the implications of their actions. It helped sink Volkswagen, proof that an ethical refresher course can make a big difference.
Don’t boycott the Academy Awards for overlooking minority talent in Hollywood, says the leader of the African-American Film Critics Association. He is encouraging Oscar attendees to use the widely watched event as a platform to press for more diversity.
Student-led protests at the University of Missouri regarding mismanagement of racial issues on campus led to the resignation of President Tim Wolfe and changes in university policy. Among them: the hiring of its first ever chief diversity, inclusion, and equity officer.
The Greater New York Councils of the Boy Scouts of America this week hired Pascal Tessier, one of the first openly gay Eagle Scouts, as a camp counselor. His hire sets up a potential battle with the the national organization over its ban on LGBT adults. Tessier already has a prominent lawyer on retainer, just in case.
A new survey of nonprofits forecasts employment growth within the sector in 2015, but many nonprofits report they’re struggling with recruiting and retaining employees. Find out some of the challenges posing this HR conundrum.
While many volunteers have the enthusiasm to guide an organization, they don’t always have the know-how. See how leadership development programs can help instill the skills and confidence it takes to lead.
Surveys will get you valuable data, but face-to-face meetings can tell you what the mood is in your industry. Here's what one association executive learned from conducting "wisdom interviews."
Volunteers and staff make a powerful pairing. Here's how to make the most of it.
Usually, an organization’s ethics are only as good as its leaders’. To create an organizational culture that promotes ethical conduct and personal responsibility, leaders need to serve as role models for others.
In a move that puts the National Association of Realtors ahead of federal fair housing law, the group voted this week to add language to its code of ethics blocking discrimination on the basis of gender identity.
Conference newbies can be just as anxious to attend as they are excited, especially if they don’t know anyone. How can you turn a first-time attendee into a meeting veteran?
Diversity sparks innovation, new research says. But what sparks diversity? It may be leaders who are willing to question their assumptions.
After a controversial letter denouncing homosexuality showed up in a prestigious engineering journal, the American Society for Engineering Education found its own leadership criticizing the letter's publication.
New research indicates employers shouldn’t ignore new hires’ individuality by focusing too much on organizational culture.
What role does the board play in your association’s diversity and inclusion strategy?
Jeff De Cagna, FRSA, FASAE, chief strategist and founder of Principled Innovation, offers six radical shifts associations can make today to thrive in a new world.