COVID-19 has put a spotlight on the importance of empathy in the C-suite. Now, stakeholders and hiring committees are prompting CEOs to do more than pay it lip service.
What new leadership strategy worked for you in 2020 that you plan to use this year—and beyond?
CEO turnover is up as organizations look for different kinds of leadership due to the pandemic. To avoid that fate, CEOs can manage expectations and make sure their organization sees the whole picture.
A new leader hit the ground running to make sure his members had everything they needed to meet Americans’ healthcare needs at the start of the pandemic. He’s continuing that work now during the nationwide COVID-19 vaccine rollout.
CEOs who are used to managing in person have had to make adjustments in the remote environment. The same holds true when interviewing and onboarding with a new organization. Here's how one exec made it work.
A new alliance of women CEOs at small credit unions addresses the unique challenges they face and provides a network of support to help them succeed—a heightened priority as the pandemic places heavy burdens on women in the workforce.
Black association leaders pledge to increase access to and confidence in the COVID-19 vaccines within the Black community. Also: Who defines an association’s culture, the members or the staff?
John Graham IV, FASAE, CAE, will be inducted into the Events Industry Council's Hall of Leaders. Also: A medical association stands up for a doctor facing criminal charges for distributing the COVID-19 vaccine rather than wasting it.
What leadership skill emerged in you during the crises of 2020 that you didn’t know you had?
Thanks to COVID-19, associations want change agents in the corner office, but budgets are tight. The savvy new CEO, one expert says, will be creative and study contracts closely.
COVID-19 may inspire (or force) association leaders to go on the job hunt. Candidates and search committees alike will need to adjust.
Briget Polichene, CEO of the Institute of International Bankers, answers questions from IIB member Nomita Singh.
What skill did you learn in the last decade that you know you’ll need in the 2020s?
The CEO of the National Association of the Deaf encourages members to ask him about whatever is on their minds. Each month, he picks a member-submitted question and answers it in a YouTube video.
Can association CEOs have a hand in board nominations without looking like they're just looking for rubber stamps? Two execs say yes, but care and diplomacy are in order.
The longtime association chief executive died over the weekend after a battle with cancer.
Like many association leaders, these three CEOs use social media to actively engage followers and gain influence for the organizations they serve.
As the face of an organization, how a CEO presents to members, staff, and the public matters. Many association chief staff executives say they are most effective when they bring their full selves to the role, using open communication and connections to establish personal, authentic, and transparent relationships with the people they serve.
Stephanie Peters, CAE, president and CEO of the Virginia Society of CPAs, answers questions from VSCPA member Iris Wigodsky Laws.
What is a strategic goal you’re encouraging your board to focus on in 2020?
The T-Mobile CEO, who is leaving the company in the midst of a high-profile merger, is often cited as an effective change agent and industry disruptor. Here’s what made his strategy work so well.
The CEO of an association management company has become famous for his ambitious out-of-office email messages. His success with these humorous gems shows the importance of fun and authenticity in your interactions—whether or not you’re taking a break.
Melissa Hockstad, president and CEO of the American Cleaning Institute, answers questions from ACI member Matt Vander Laan.
How do you maintain a human connection with the people you work with?
Rafael Rivera, CAE, executive director of the Professionals in Human Resources Association, answers questions from PIHRA member Baskaran Ambalavanan.
What is something you do to create a positive workplace culture?
A new report from PricewaterhouseCoopers found that corporate CEO turnover soared in 2018, with ethical lapses—rather than financial challenges or board conflicts—increasingly to blame.
While issues of technology are raising concerns for many CEOs, they feel increasingly comfortable taking action on political issues, the 2019 edition of the EY CEO Imperative Study revealed.
A new study shows a disconnect between staff and finance leaders about priorities, which can have severe implications for a nonprofit's strategy.
With stakeholders wanting more of a role in how an organization works, an exec is now more of a collaborator-in-chief. Which makes communicating your ideas even more critical.
Jennifer Manos, executive director of the Society for Simulation in Healthcare, answers questions from member Dr. Beth Mancini.
When you’re on vacation, how do you manage the time you spend on your tech devices?
The CEO Climate Dialogue brings together a number of major companies as part of a coalition that aims to push the climate discussion forward. It comes as chatter around climate change is heating up.
While more than half of chief technology officers surveyed by Korn Ferry expressed chief executive ambitions, most believed the role wouldn't be the next step in their careers.
At this point, social media is old hat, but many leaders find it challenging to capture the right tone online. (Even the big names!) Is the answer to show a little humanity—but not too much?
Denise Roosendaal, CAE, executive director of the Institute for Credentialing Excellence, answers questions from member Johnna Gueorguieva, CAE.
How do you stay motivated professionally throughout the year?
Disrupting the pathway to board service has complicated boards' understanding of strategy. That's created a leadership gap that CEOs are well-equipped to fill.
To manage a board of directors well, every CEO needs core skills that cover everything from setting strategy to facilitating conversation. They take practice to develop—and it may take some reflection to identify the ones that require sharpening.
A few personality traits can help CEOs work well with their organization’s board. Some come naturally, and others might take some effort to develop.
Samuel Aubrey, MPA, RCE, chief executive officer of the Winston-Salem Regional Association of Realtors, answers questions from member Ferrell Clay.
What is one volunteer leadership opportunity that has helped you to grow as an association executive?
Ping Wei, MAEd, CAE, executive director of the Higher Education Consultants Association, answers questions from member Chuck Erickson, M.Ed.
What’s an important task that you need to carry out as CEO that you wish you could execute more efficiently?
Mary Bono’s four-day stint as interim CEO of USA Gymnastics puts a spotlight on the need for close scrutiny from boards and search firms.
In one prominent case, the answer is yes, but that doesn’t necessarily mean the answer is yes for you—and it probably isn’t for your staff.
There’s nothing like hindsight, coupled with experience, to show you where your blind spots were long ago. An extended career tends to bring perspective and appreciation for what you may have undervalued in the past. We asked five association CEOs what they wish they had known as young professionals. Although their answers may be especially valuable for today’s YPs, these lessons are worth heeding at every stage of an association career.
We asked these young professionals what advice they would give CEOs about how to harness the potential of the YPs who work for them. Here’s what they said.
Andrej Suskavcevic, CAE, president and CEO of Financial Executives International, answers questions from FEI member John G. Panetta Sr.
What was your most valuable professional development experience ever?
The nonprofit data analysis firm reports that CEO salaries are still on the rise, based on tax filings from the 2016 fiscal year. Meanwhile, the gender gap is closing, but parity is still a ways off, especially at larger organizations.
Associations operate best when staff and board don’t get tangled. But that doesn’t mean executives should abdicate their responsibility to bring out the best in volunteer leaders---or help find better ones.
A study says more Americans want executives to be activists. It's a role association leaders are well-equipped for.
Jen MacLean, executive director of the International Game Developers Association, answers questions from IGDA member Livio De La Cruz.
How do you achieve work-life balance while traveling for work?
Replacing a long-tenured executive is a challenge even in the best circumstances. But it can be done smoothly with advanced planning and clear communication to members, stakeholders, and—especially—staff. When Kristine Hillmer, CAE, was hired to be CEO of the Wisconsin Restaurant Association late last year, she had four months to prepare for day one—the day […]
A 12-year study of how more than two dozen executives spend their workdays reveals a lot of meetings and travel—and too little time to be proactive.
Deanna Tharpe, executive director, Down Syndrome Affiliates in Action, answers questions from DSAIA member Kari Jones, president and CEO, Down Syndrome Association of Central Ohio.
What was the last tech tool or gadget that you purchased for personal use, and why?
Studies show that executives manage more tasks and have more direct reports—and receive less feedback than they should. Successful leaders have broad networks, and know how to expand them.
According to a study published in the Journal of Corporate Finance, a CEO with a diverse social network can have a direct impact on the success of an organization—both in terms of business opportunities and innovation.
At the TRSA, it’s the CEOs job to think critically about audiences the association wants to reach through a revamped content strategy. Here’s why he does it—and how he fits it into his workload.
Mario Garcia Durham, president and CEO of the Association of Performing Arts Professionals, answers questions from APAP member Laura Colby.
What self-care measures do you take to stay mentally sharp?
A new report from the tech firm Centrify makes the case that there’s a bit of a tug of war going on in the C-suite over who has the most say over cybersecurity issues. That, and the differences between the two executives, could create security issues down the road.
Many new leaders say they want a clean break, but there are benefits to keeping the former exec around—so long as everybody’s clear on the roles they’ll play.
Vincent Talucci, CAE, executive director and CEO, International Association of Chiefs of Police, answers questions from IACP member Chief Louis M. Dekmar.
What's one big trend that you're watching for 2018, and how do you think it will affect your organization?
Michelle Mills Clement, CAE, CEO of the Commercial Brokers Association, discusses how she did on her 2017 resolutions and the lessons she learned along the way.
Change is inevitable, and planning for the future can be tough. We asked a few association CEOS what trends might result in the largest disruptions for 2018.
What is one goal you want to accomplish before the end of the year? Four CEOs break down their thoughts.
Veronica Cunningham, executive director, American Probation and Parole Association, answers questions from APPA member Reyna Cartagena.
What one new thing are you implementing at a conference that you're most excited about?
So you’ve decided you want to be an association CEO. Here are four steps for developing an intentional strategy for getting there.
A new study suggests that weakened budgets can hasten an executive’s departure. Building better bridges with the CFO can help support a leader before the numbers fall short.
To meet a generational shift in membership, the Washington State Association for Justice hired an executive director who looked like its younger members.
The Toy Association recently underwent a complete overhaul, which included creating a new strategic plan. CEO Steve Pasierb shares four tips on how to get it done.
There’s a new generation of leaders entering the C-suite, and they’re bringing fresh ideas, talent, and experience to the job. But taking the express elevator to the top comes with unique challenges. Here’s how three young association CEOs are overcoming them and making their leadership mark.
Brad Shanklin, executive director, Dallas HR Management Association, answers questions from DallasHR member Dustin A. Paschal.
What is one skill or piece of knowledge you wish you had that would help you better lead your organization?
A grasp of the numbers helps, but an increasingly complex world demands better communication skills too.
Judy Schmidt, CEO, New Jersey State Nurses Association, answers questions from NJSNA member Benjamin Evans.
What tech skill has been the most difficult for you to learn and adopt?
A decade’s worth of research went into the CEO Genome Project, and some of the highlights can be boiled down into a few key points. Here’s what you can bring to your own organization.
Cathy Weatherford, president and CEO, Insured Retirement Institute, answers questions from IRI member Paula Nelson.
When interviewing a candidate for a senior-level role, what’s the most important question you ask?
Association CEO compensation is up these days. That's good news for execs, but it can have a broader ripple effect too.
The Business Roundtable is taking the long view on improving the skills gap for corporations with its most recent report, and some of its members are already following its lead on literacy issues.
A new study suggests the diversity of the board at a CEO’s prior gig can impact present performance.
Randi Mayes, the executive director of the International Legal Technology Association, answers questions from ILTA member Richard Shepherd.
If you could give your 25-year-old self a piece of advice, what would it be?
If you could give your 25-year-old self a piece of advice, what would it be? It's a question that a lot of people had answers for, many of which we couldn't get into the issue. But we made room for them here. Check a few of them out below.
Working with a board for the first time will test a CEO’s soft-skills savvy. But there are ways to formalize the simple (and tough) business of getting along. If you’re a new CEO, you already know your board at least a little bit—a few of its members have likely sat on the executive search committee […]
Rachel Tristano, RCE, CAE, CEO, Plymouth and South Shore Association of Realtors, answers questions from PASS member Donna M. Frano.
How do you prepare for new board chairs? Association executives share their strategies.
Association leaders from various backgrounds can succeed, but a new survey shows that there are some common experiences that can help.
What has been your most informative, engaging, or instrumental experience at a conference?
A new report from GuideStar indicates that there are more female nonprofit CEOs than ever, especially at smaller organizations, but the compensation gap that has been an ongoing problem in the sector persists—and in some cases may be getting worse.
Debra BenAvram, FASAE, CAE, the CEO of the American Society for Parenteral and Enteral Nutrition, answers questions from ASPEN member Gordon Sacks.
How do you stay up to date on new trends and keep your knowledge and expertise current? These association execs have an answer.
A new study suggests that CEOs whose cultural values match those of their staffs’ can struggle. That’s not license to be a contrarian, but an opportunity to think about what’s missing.
Cybersecurity breaches are rampant—and the C-suite's disengagement from the problem can exacerbate them. Connecting execs to the tech team can help.
Conor McNulty, CAE, Executive Director, Oregon Dental Association, answers questions from ODA member Dr. Ben Hellickson.
How is your association leveraging tech tools to pursue your mission?
To hire an executive with experience in association management or in your members' field is an important choice every association must make from time to time. But how does that choice affect your association's membership performance and your members themselves—if at all?
Success as an association CEO takes strong association management acumen and a deep understanding of members. But most CEOs come with career experience in one or the other, as association professionals or industry practitioners. Two new executives share how they’ve adapted in their first year on the job. Though their backgrounds are widely different, their stories are much alike.
David Zepponi, president and CEO of the California Association of Community Managers, answers questions from CACM member Clint McClure.
What role would you consider taking on in an association after you finish serving as CEO?
At times, the chief information officer is the leadership role that feels like it gets no respect in the organization—even though its skill set is often more diverse than those of other C-suiters. So, what's the problem? It may come down to soft skills.
A new association needs to expect the unexpected, but the author of The New CEO's Guide has some guidance for surviving the first year on the job.
AIIM’s John Mancini is staying put at his association after departing the corner office. Here’s how he plans to stick around without making things awkward.
Staff leaders have plenty to manage beside the volunteer pipeline. One volunteer-leader-turned-CEO discusses how to spotlight volunteering without managing it day-to-day.
The Conference Board’s CEO Challenge 2016 survey identifying top concerns of for-profit chief executives may sound familiar to association CEOs: Human-capital-related issues dominated the list of challenges that organizational leaders from around the globe are most concerned about this year.
If your corner-office gig is starting to feel overly familiar, do you need to find a new job or rethink the one you’re in? An association CEO recruiter shares some thoughts.
Jack Dorsey shows it’s possible to run two companies at once. Plus: How to come back to work not dreading that email inbox.
Olivia McLaughlin, executive director of the Michigan Council of Nurse Practitioners, answers questions from MICNP member Mary Serowoky.
What did your association accomplish in 2015 that you’re proudest of?
Cultural and corporate elites have joined together to influence global change with a Plan to Take on the World.
Jorge Perez, executive director, Hispanic American Construction Industry Association, answers questions from HACIA member Marco Romero.
In your own words, what’s the value of face-to-face meetings?
Navigate the first 90 days in the top job as a new CEO with these tips.
David Varda, executive director, Ohio Association of School Business Officials, answers questions from OASBO member Eric Soltis
What is one task that isn’t part of your job that you wish you could do?
The departure of Twitter CEO Dick Costolo comes with a transition process that could raise bigger questions. Also: Some considerations for off-site meetings.
Technology is one of a universe of things an association executive needs to stay on top of. But you don't have to get stuck in the weeds.
Carey Goryl, CAE, CEO of the International Association of Forensic Nurses, answers questions from IAFN member Susan Chasson.
It’s your first day as the new CEO at an association. What’s on your agenda?
A public disagreement between the Bitcoin Foundation’s executive director and board leader is an object lesson on setting boundaries.
Lisa Washington, executive director, Design-Build Institute of America, answers questions from DBIA member Tom Porter.
How are you protecting your organization against a potential data breach?
Power at an association tends to drift away from boards. New CEOs following a longtime leader will have to work to restore balance.
When a long-tenured CEO leaves, the organization’s board members need to adjust their assumptions and strategies to help the new executive succeed. It requires stepping out of a well-worn comfort zone and refocusing on the path ahead.
Tips for letting go of a CEO who's gotten too comfortable in his role.
"Leapfrog" CEOs are popular at companies eager to innovate. But creativity doesn't have to wait till the next executive hire.
A new study says a lot of nonprofit executives are planning to depart---and that boards are missing the signals.
Jim Benney, CAE, CEO, National Fenestration Rating Council, answers questions from NFRC member Catherine Best.
What’s one tip you can share with someone who struggles to wear multiple hats?
Martin Tirado, CAE, CEO, Snow and Ice Management Association, answers questions from SIMA member Kent Peddie.
Beyond a smartphone or tablet, what is your one must-have item for your CEO toolkit when attending a conference?
Collectively, the nonprofit sector appears to have a persistent gender problem in the area of CEO compensation. However, data for trade associations and professional societies, in particular, paints a slightly different picture.
Moving from a top executive position to a different one can be a tough decision. Here are three tips from one exec who recently made the leap.
A VC firm recently promised to always take the side of the founders of companies it funds. The idea offers good lessons on the board-CEO relationship.
After its data-breach debacle, Target chose a new CEO from outside the retail industry. Associations often face a similar question: Does industry experience trump association management experience?
A new study suggests that bosses who are more self-aware and appreciative of others make for better leaders than those who are self-focused and opposed to feedback.
Barb Kachelski, CAE, executive director, American Academy of Cosmetic Dentistry, answers questions from AACD member Charlie Cooper, DMD
CEOs talk about the best staff outing they've ever had at their association.
It's lonely at the top: A new study suggests that new nonprofit CEOs get little support from their boards during their first months on the job.
The 22 CEOs will lead by example, demonstrating healthy lifestyle habits in an effort to encourage the more than 2 million employees at their organizations to make healthier choices in their own lives.
The executive trade group's most recent economic indicator study was a mixed bag, with CEOs saying that they were more likely to hire but less likely to spend on capital investment.
Following a massive data breach, Target is moving its corporate and technology leadership closer. It's a model more associations should consider following.
"Leaderless" organizations are in vogue, even with imperfect track records. Looking at the problems they mean to fix can help define your leadership style.
Turnover at the top is bound to happen, but when a leader leaves amid controversy, the successor has a particularly tricky job. (Would you want to be the next VA secretary?) Priority number one for CEOs faced with a tough new gig: Regain trust.
Bob Strade, executive director, Entrepreneurs’ Organization, answers questions from EO member Gilberto Crombe.
What technology tool would these CEOs invent to help them do their job better?
The first step to getting your execs chatting in your private community may be removing as many barriers as possible. Also: Social media mistakes to avoid when publicizing your events.
An association executive director shares how spending up to 20 percent of her work time in her online member community helps build relationships—and happy members.
With fallout from the holiday season's huge data breach now toppling Target CEO Gregg Steinhafel, a top retail group backed the company's plan to update its payment technology. But another payment group says that the benefits won't go beyond the big-box retailer's doors, at least for now.
A call for the resignation of the American Angus Association's CEO ultimately led to the departure of multiple employees. Can you be transparent about staff turmoil without fueling gossip?
A high-profile trade group exec gets the fashion spread treatment. Also: why it's OK if you don't consider yourself an expert.
The Mozilla Foundation CEO's ill-fated tenure was the result of a cultural mismatch. But gay marriage was only part of it.
Stacy Tetschner, FASAE, CAE, the CEO of the National Speakers Association, answers questions from NSA member Thom Singer.
What one leadership skill or trait would you like to improve upon? These association leaders ponder the question.
Six years after Brendan Eich made a $1,000 donation in support of passing Proposition 8, California's since-overturned same-sex marriage ban, flak over the contribution has the new Mozilla CEO facing questions about his ability to lead the nonprofit software project. It's led the organization to re-emphasize its commitment to equality.
The association's new CEO economic outlook study shows the highest level of optimism in at least two years, but it also suggests that the economy as a whole is underperforming despite its potential.
A forthcoming study claims that corporate CEOs have gained increasing influence over their organizations’ success—particularly as measured by the bottom line. Can the same be said of association chief executives?
A new study shows that association CEOs feel steadier after the Great Recession. But growth opportunities remain hard to come by.
When CEO Tim Armstrong announced AOL was scaling back the company's 401(k) match offerings, he drew a slew of criticism over the way he presented it—but his poorly worded comments reveal a real issue about changing trends in employee benefits.
How would your organization respond if your CEO left tomorrow? These volunteer leaders ponder a tough question.
A survey of corporate-world bosses found that CEOs are more concerned about optimizing performance than increasing market share. Association leaders face similar challenges.
As an ongoing conflict about the rights of local communities versus the energy industry plays out in Colorado, Rep. Jared Polis has sided with the communities in his district. But the Colorado Oil and Gas Association's CEO hopes to make her association's case in a debate with the congressman.
Nonprofit CEOs are drafting exit agreements with their boards to establish terms of their departure, even years down the line.
As technology opens new doors for associations, their leaders are faced with new responsibilities to match IT decisions with organizational strategy.
AIIM CEO John Mancini on why CEOs need more expertise in how technology can simplify (or complicate) the member experience.
Leadership gurus have been preaching the gospel of "data-driven decision making" for years. But good decisions still involve much more than running the numbers.
Ann Turner, Ph.D., FASAE, CAE, Executive Director, American Association for Laboratory Animal Science, answers questions from AALAS member Cindy Buckmaster, Ph.D.
How much do you unplug from the office during the holidays? Here's what a few top association executives had to say.
A new survey of nonprofit leaders found their organization’s IT departments largely reside within operations or finance departments, and a majority of the managers heading IT are reporting to COOs and CFOs.
Credit the success of your fearless leader, in part, to his or her executive assistant. Plus: Is social business dead—and does it really matter?
It's a tough question: What's the job of the CEO? Here's a look at three parts of the answer.
Leveraging the power of the CEO to improve your organization. Plus: Nine questions to ask when drawing up your IT strategy.
Research suggests that the best leaders balance conflicting instincts. One association exec's experience shows when to be tough and when to be sensitive.
Patricia Montague, CAE, the CEO of the School Nutrition Association, answers questions from SNA member Jean Ronnei.
How are increased travel costs for members affecting your meeting strategy?
An association of public relations and communications professionals surveyed CEOs to determine how chief execs believe the role of organizational communications is changing in an age of nonstop news and information.
For the co-EVPs at the American Gastroenterological Association, shared leadership has its benefits---so long as you start with trust.
The brave aren't all bald—and neither are most CEOs. An infographic breaks down the top traits of the world's best performing company executives. Plus: The ingredients to deliver a rockin' case study.
Putting more than one person in the corner office has a checkered history. But it may be the kind of leadership style our times increasingly demand.
How cutting back on online communication can improve productivity. Also: a list of dos and don’ts for social media at your next event.
A new Stanford study finds many chief executives are receptive to outside input on leadership decisions, but more than two-thirds say they don't get that desired coaching.
According to a new study, LinkedIn is still the reigning king of social media among Fortune 500 CEOs. But Twitter is gaining steam, as some high-profile chief executives have proven.
The association CEO's job is too complex for check-box job reviews. Two association leaders discuss what can make them more effective.
John Courtney, Ph.D., CEO, American Society for Nutrition, answers questions from ASN student member Sabrina Sales Martinez.
How does your association address negative comments from members? We ask a number of association executives that very question.
Membership is the foundational business model for most associations, but working in a membership department doesn't appear to be an important step toward the CEO job.
Ralph Albert Thomas, CEO and executive director, New Jersey Society of Certified Public Accountants, answers questions from NJSCPA member Emily Vu.
What is on your must-read list this summer? We posed the question to a group of association CEOs.
Tina Matsuoka, executive director, National Asian Pacific American Bar Association, answers questions from NAPABA member Michael Yim.
How does your association determine what should be open-access versus member-only content?
While female CEOs are rising in the ranks, according to a new study from CEO Update, their financial compensation has yet to reach their male counterparts, especially at large associations.
Rosa Aronson, Ph.D., CAE, executive director, TESOL International Association, answers questions from TESOL member LaWanna Shelton.
What characteristics do you look for in a CFO? We pose the question to a group of association CEOs.
Ron Johnson may have played a key role in creating the innovative Apple Store, but a bold business strategy didn't work out so well at the retail chain. Here's what you can learn.
What would inspire your CEO to start tweeting or posting on Facebook? For the executive director of the National Military Family Association, it was sequestration.
A new study suggests that nonprofit whistleblowers are treated as poorly by employers as workers anywhere else.
As the internet becomes the dominant calling card for most organizations, more and more CEOs are investing in their online social presences, a new study found.
Donald Balasa, executive director, American Association of Medical Assistants, answers questions from AAMA member Chris Hollander.
What was your association’s most successful advocacy campaign? We pose the question to a group of association CEOs.
Even with the unexpected resignation of its spiritual leader, the Catholic Church has a system in place to swiftly install the next pontiff. What can associations learn from it?
Julie Woffington, executive director of the Educational Theatre Association, answers questions from EdTA member Kendra Dando.
What does your association do to encourage innovation in your industry? We pose the question to a group of association CEOs.
According to a recent study by CEO Update, some executives are earning millions. However, many of these salaries are due to one-time charges or retirement payouts.
Could CEO burnout at your association be a side effect of poor workload delegation? Plus: Another day, another lesson from Apple.
Richard Yep, FASAE, CAE, executive director and CEO, American Counseling Association, answers questions from ACA member Chris Roseman.
We ask association CEOs: What unique marketing tactics is your organization employing? Debra L. Wentz, Ph.D. CEO, New Jersey Association of Mental Health and Addiction Agencies, Inc., Mercerville, New Jersey The best marketing has been, and remains, word of mouth. The New Jersey Association of Mental Health and Addiction Agencies, Inc., catalogs positive feedback from […]
Lucinda Maine, CEO, American Association of Colleges of Pharmacy, answers questions from AACP member Amy Franks.
We ask Association CEOs: What was the last significant change you made, and how was it received by members?
The executive director of the American Industrial Hygiene Association answers questions from AIHA member Allan Fleeger.
If you had unlimited resources to create a brand-new staff position for your organization, what would ıt be?
Government budget woes hold compensation in check, but large executive salaries still prompt criticism.
Recent research from Freeman finds that attendees and exhibitors alike are warming up to doing in-person events near the end of the year. Also: Understanding the relationship between engagement and value.
Association professionals are always on the move. Here’s our monthly roundup of new hires, career changes, and retirements across the industry. Of Note: Marla Bilonick is the new president and CEO of the National Association for Latino Community Asset Builders.
As vaccination rates increase and people get more comfortable with the idea of attending meetings again, some associations are taking baby steps by hosting microconferences in several cities instead of having one large meeting. A look at the format and its benefits.
In a letter this week, ASAE asked Governor Bill Lee to veto a bill it says “promotes mistreatment of a targeted LGBTQ population and threatens to give rise to state-sanctioned discrimination in Tennessee.”
Getting members to renew is challenging every year—but this year in particular, associations need effective strategies for member retention. These articles have smart advice from association pros.
The cloud platform offers funding to nonprofits to support technology that’s traditionally seen as overhead. Also: TSA extends the mask mandate for public transportation through September 3.
Associations still need to be cautious and limit their goals when it comes to in-person meetings. But that leaves room for creativity too.
From thinking more strategically about member data to building benefits that leverage cloud resources in innovative ways, associations should look to the cloud as a way to think more broadly about member engagement possibilities.
National Volunteer Week was April 18-24, so we wanted to know how associations thanked their members who had answered calls for help. It turns out, associations get creative, providing everything from shoutouts to discounts to show their gratitude.
Keeping members and finding ways to lower expenses is more important than raising membership dues right now, according to an expert. Here are some ideas to consider.
What will work look like when some employees return to the office and some stay permanently remote? Making plans while aiming at a moving target has not been easy, but associations are putting pieces in place for a revised workplace, perhaps forever changed by the pandemic. Here is a glimpse of what’s happening so far.
This year won’t bring the complete recovery for face-to-face meetings that many have hoped for. But things are looking up. Associations have learned to be creative, innovative, and safe while bringing attendees together.
How a super-sized event kept its regional feel.
Video provides connection, emotion, and authenticity, says the CEO of a video-sharing platform.
A boots-on-the-ground approach seeks to boost COVID-19 vaccinations in underserved and minority communities by dispelling fears, answering questions, and speaking their language.
A new study finds that people are more likely to give to friends and family in crowdfunding campaigns. Also: Detroit replaces its auto show with a “car crawl.”
An association’s new partnership sparks creativity and inclusiveness among its members, giving them more inspiring—and delicious—ways to showcase their skills.
Whether it’s a tablet, a laptop, or a microphone, there are lots of technologies to leverage for better note-taking. Association pros share a few of their preferred tactics.
Raising membership dues is rarely an easy decision, and the past year’s complications have made it even more difficult. Anecdotal and statistical evidence shows associations are holding off on raising dues right now, mindful of members’ struggles.
Ethics touches almost every aspect of association management. This sampling of articles from our archives could help you cultivate a more ethical organization.
Association professionals are always on the move. Here’s our monthly roundup of new hires, career changes, and retirements across the association industry. Of note: Donte P. Shannon, FASAE, CAE, is heading up the Woodworking Machinery Industry Association.
Diversity is critical to board effectiveness, and the right representation doesn’t happen by accident. These tips can help you make an honest assessment of where your board stands now and whether you need to add new perspectives.
A new Georgia law that many contend is aimed at suppressing voters, as well as concern over similar legislation in other states, has caused many organizations to speak out. Spanning industries, these groups say laws should encourage voting, not enact barriers to it.
Communicating with video adds a personal and authentic touch to member outreach.
Associations stepped up to take on key public health roles during the pandemic, informing the public and supporting front-line workers during a difficult time.
The latest edition of Global Meetings Industry Day comes as progress is made toward reopening for in-person events. Also: The two primary trade groups in the produce industry announce plans to merge.
The Autism Society of America changed its April awareness campaign to one more focused on acceptance, with the goal of achieving more inclusion and belonging for people on the spectrum of autism and their families.
Many of us have been working from home for more than a year now. Over this time, we’ve learned lots tricks to make things easier. From tips on starting the day off right to lipstick filters for Zoom, check out what your colleagues are doing to make remote work smooth sailing.
In a special five-episode series, Associations Now Live presents insider views on leading associations in 2021 from the executives who are doing the work every day. Don’t miss these revealing conversations, streaming weekly in April and May.
A new CEO saw opportunity in multiple challenges and brought about real change—including a significant boost in membership and initiatives to dismantle systemic racism in higher education. Here are insights into how he achieved an ambitious agenda.
The Project Management Institute reports that organizations have been more likely to meet their business goals and reduce waste with projects during the pandemic, despite remote operations. Also: Roller coasters need pandemic precautions, too.
Strategic plans mean thinking about the future. But if COVID-19 has clouded the crystal ball, a two-year strategic plan focused on the near term might be the best option, one association found.
Gaming, baking, gardening, and crafting have all seen a huge surge of interest since the pandemic began—and their associations took advantage of the opportunity.
From the Capitol riot to recent mass killings of Asian Americans, events with widespread societal impact are causing some associations to speak out. A communication expert discusses the ins and outs of issuing a statement and the importance of having a crisis communication plan.
Spring is here. What better time for a member data cleanup? Small, easy steps make a daunting challenge easier to dive into. Here are some quick ideas to get the ball rolling.
The Society of Women Engineers honors pioneering women in the field with a Women’s History Month timeline. Also: Tradeshows are experimenting with in-person events again.
Association professionals are always on the move. Here’s our monthly roundup of new hires, career changes, and retirements across the association industry. Of note in March 2021: Suzanne Clark becomes the first woman to lead the U.S. Chamber of Commerce.
A popular fitness competition gets members up and moving to help diffuse stress during their profession’s most demanding time of year.
Transformation and a year full of challenges galvanized the Consumer Brands Association after a high-profile rebrand. A sharpened focus and a new strategic direction led to increased membership, despite adversity.
Too often, our image of a strong leader is somebody who flies solo. As one association CEO learned, even strong leaders need help sometimes. When they get it and share it with others, the entire organization benefits.
The pandemic has forced many to both work and play from home, using Zoom to see family, friends, and coworkers. Having had more than enough screen time, association professionals are finding novel and creative ways to disconnect.
When a single benefit or annual meeting draws members in, membership churn can become an issue for associations. With the same concern emerging for streaming video services, a membership pro sees a solution in offering year-round value.
Employees might need more assistance with their mental health struggles than the occasional day of self-care. Managers can help by knowing when to step in and how to approach staff.
When the National Association of Insurance and Financial Advisors created its new strategic plan, it sought member input. The result: a plan focused on member growth, brand amplification, and great member experiences.
Many 501(c)(6) groups are deciding if they should apply for federal assistance programs to reduce the financial impact of the pandemic. Industry advisors say these groups still have options available, including the Paycheck Protection Program and the Employee Retention Tax Credit.
New associations launch to fill a void in their sector. Here, Canadian media group Press Forward tells us what got them started, what they’re working on at the moment, and what they plan to do next.
The Arizona Small Business Association’s new statewide initiative aims to help the state’s small businesses regain their footing with free, customized online courses.
To minimize health risks due to the pandemic, the NCAA decided that this year’s March Madness basketball tournament will be held in one regional location: Indianapolis. A look at how the city’s convention and visitors bureau is gearing up for “The Big Dance.”
Employees might need more assistance with their mental health struggles than the occasional day of self-care. Managers can help by knowing when to step in and how to approach staff.
The Massachusetts Society of CPAs goes the extra mile for members facing mental health issues and stress. Here are some of its leadership tips and proven tools to help members cope when they need it most.
Announcements that two iconic business leaders would be leaving their roles highlight the challenges of maintaining culture amid leadership transitions. Here’s how associations in the same boat can find their path forward.
The AMA’s CEO and executive vice president takes steps to reconsider the controversial founder of the organization. Also: Learn strategies for effectively repurposing content.
Once burdened with a top-heavy leadership structure, the Ontario Medical Association has successfully found a way to be more nimble and forward-thinking.
Chosen by the National Association of the Deaf to perform at the Super Bowl pregame, a deaf performer brought down the house and amplified the need for visual language in a range of events and communications.
Hearsay posted on social media about association announcements before their official release can cause headaches. One association came up with a solution to counter misleading chatter and reassert itself as its community’s official news source.
As the pandemic abates and even after it subsides, meetings are going to look a lot different. What should you think about now to make sure you’re offering the best experience to participants this year and beyond? A look at some considerations.
Associations long relied on the same channels to engage, recruit, and retain members. And then everything changed. Now what? A membership expert shares her ideas for switching course and finding new opportunities.
The American Telemedicine Association launches an equity initiative. Also: The longtime CEO of the U.S. Chamber of Commerce plans to step aside.
The new NAM campaign is directly aimed at confronting Americans’ doubts and fears about getting the COVID-19 vaccine, amplifying the message that widespread vaccination is the way out of the pandemic and back to work.
As associations start hosting in-person meetings again, they’ll want to develop a COVID protocol document that outlines the steps they’re taking to keep participants safe. Here’s a look at the components you should consider including in your documentation.
After success certifying TV shows and movies for sustainability, the Environmental Media Association finally tackled commercials for one of the small screen’s biggest events: the Super Bowl. The organization awarded its Green Seal Gold certification to all six Anheuser-Busch ads.
Association professionals are always on the move. Here’s our periodic roundup of new hires, career changes, and retirements across the association industry.
What do you do when your members have too many choices for online engagement? Don’t add to their options. Instead, help them find a safe space to connect on platforms where they already are. Here’s how one association did it and saw engagement spike during a challenging time.
Saying stresses related to the pandemic are causing a mental health crisis among Americans, 14 mental health organizations have teamed up to use a single voice to advocate for relief and to spur systemic change.
In a letter to the new president, ASAE urged the administration to tap into the expertise and resources that associations can bring to policy discussions about the challenges facing America.
While no organization wants to finish construction on a new building during a pandemic, the American Physical Therapy Association turned this unfortunate timing into an opportunity. APTA modified its plans to ensure a building positioned to serve staff and members during this world health crisis and beyond.
Creating a pool of subject matter experts that your organization can pull from will improve and accelerate your search for quality speakers for learning programs and other events.
Facebook is revamping its primary offering for organizations—including associations—this year. Here’s what’s coming and how associations can benefit.
Diverse employees are often cut off from paths to the CEO's office, a new study finds. One solution is to look at bias where those paths begin.
National Slavery and Human Trafficking Prevention Month, observed in January, has spurred groups whose members are well positioned to spot instances of trafficking in progress—including beer distributors—to partner in the fight against this widespread crime.
With 2020 filled with pandemic restrictions, many association professionals are hoping they can enjoy some pre-pandemic comforts in 2021.
When you resume your in-person meetings, should you conduct onsite screening and testing to avoid hosting a super-spreader event? Here's a look at what that may entail.
Business meetings held in virtual settings come with some familiar rules and some different ones. Be sure you follow them to maintain your professional polish—even if you're secretly wearing shorts.
[Sponsored] As associations adapt to challenges ushered in by the global pandemic, new research by Personify provides a guidepost for strategic decision-making.
The National Association of Chain Drug Stores pledges that its members can serve up 100 million vaccine doses to the U.S. population in just a month—if they get the supply. Also: A quiz to test your news literacy.
As meeting professionals plan for future in-person meetings, they'll need to incorporate new technologies and processes to keep all participants safe. One tool to consider is digital contact tracing. Here's a look at what’s involved.
In a letter to administration officials, ASAE welcomed long-sought COVID-19 aid for 501(c)(6) associations provided in the year-end stimulus legislation, but asked for clarification of eligibility for Paycheck Protection Program loans.
The Consumer Technology Association expects 150,000 attendees at its all-digital CES this week. Also: the cool thing Google did that your organization may want to try.
The National Electrical Contractors Association formed a DEI task force to promote a more inclusive environment, fill a growing skills gap, and expand the industry’s potential by attracting a more diverse workforce.
Influencer marketing is still going strong at the moment even with the shake-ups of COVID-19, and a thoughtful strategy can help associations make the most of the outreach opportunity.
Looking for ways to increase membership renewal in 2021? Sounds like a plan. And adding video to that plan could help make your association a renewal superpower.
The American Health Care Association and National Center for Assisted Living has created a toolkit to encourage residents and staffers in long-term care facilities to get vaccinated. Also: Nashville raises money to rebuild after the Christmas Day bombing.
An annual review in 2021 is a good way to surface lessons learned from 2020. But it's also an opportunity to better support the work and goals of a challenged staff.
Recovery from the crises of 2020 is on the horizon, but organizations aren’t out of the woods yet. In this in-depth special report, association CEOs and other executive leaders share their outlook on organizational strategy, board management, and the CEO role as a year of post-pandemic possibilities begins.
Is 2020 ending with a bang or a whimper? Hard to say, but it’s almost over, and that is a good thing. The challenges of this year, however, were no match for the fortitude of associations. Here are some reflections.
[Sponsored] How Indy is moving forward from the pandemic to a prosperous future.
After months of advocacy by ASAE and several other associations, Congress passed a COVID-19 stimulus package that finally expands eligibility for the Paycheck Protection Program to include 501(c)(6) organizations that meet certain qualifying conditions.
In any other year, swag is something we tend to have too much of—but in 2020, it’s just something we miss about meetings, a CVB explains. Also: What might be the perfect acronym to describe the current moment.
As a year like no other in memory wraps up, associations offer some great and COVID-safe ways to celebrate the holidays, with fun, health—and pets!—top of mind.
A look at three ways attendee expectations have evolved since the pandemic began, and what that means for associations as they plan for their 2021 virtual conference offerings.
With a recession, a pandemic, and a tough job market, some associations are looking to target Generation Z with new member offerings. It can work if you prioritize their engagement, one expert says.
In the COVID-19 economy, generating revenue is crucial, and marketing departments being able to attribute revenue to their efforts is also important. An expert offers three tips to get you on the right path.
The upside of the shift to virtual platforms in the past several months is that members are interacting more with associations digitally. This is providing a quick roadmap of member preferences. Speakers at the ASAE Technology Exploration Conference explained why that’s key.
If your career hasn’t progressed as you’d hoped in 2020, focus on turning the page in the year ahead. Here’s some advice from a career counselor with an association insider’s point of view.
In Dan Heath's latest book, he urges leaders to set aside traditional efforts toward resolution in favor of “upstream thinking,” fixing problems rather than symptoms. Plus: saving face and the art of reflection.
The Association of Medical Device Reprocessors helped get PPE to hospitals as the pandemic intensified. Its next step is making the healthcare industry more sustainable.
As a tumultuous year comes to a close, reckoning with burnout is understandable. A productivity expert offers some guidance on ways to put a few things in order and make more time for yourself.
With strategies as varied as attracting new sponsors to revamping product development, some associations have found innovations in raising nondues revenue.
With social gatherings still upended by the pandemic, and many associations facing financial struggles, groups are turning to alternatives like Zoom parties and in-home contests to celebrate the holiday season with staff.
The organizer of the annual charitable holiday says donations surged in 2020. Also: tips for curating content more effectively.
As your association starts planning for 2021, check out some of the bright ideas that kept events—virtual, in-person, and hybrid—shining, despite the complicated year we’re close to finishing.
The International Air Transport Association is creating a "digital health pass" for global travelers that could allow borders to reopen safely. Also: why you should lean on interviews for virtual events.
Appeals to donors have changed in 2020, but many of the old rules still apply: Be authentic and true to your organization’s goals.
A new report from Classy finds that the pandemic is not putting a damper on charitable giving this year. Also: A Thanksgiving reminder that involves pizza.
2020 has been a lot. To escape burnout, execs need to learn how to set aside the day’s crises and make time for themselves.
Associations are beginning to announce event plans for next year, holding steady with virtual meetings at least for now, with hybrid conferences likely to follow. Confidence is high, but realistic. Here are some perspectives—and tips—for the transition to 2021.
As virtual meetings become the new norm, more associations will need to Zoom strategic discussions. Here's how to make that process effective.
While having empathy is a key aspect of being a good leader, it’s not intrinsic—but it can be learned. Here are some ways leaders can build empathy.
Before the pandemic, we all dreamed about what we’d do with more time. Then we finally had more time to turn those nagging “what-ifs” into reality. Here’s what happened.
[Sponsored] These four tips can help hone strategy and maximize the attendee experience.
Workplace engagement is slipping (again). It's time to think about whether your top talent will leave once the pandemic has ended.
As small businesses face uncertainties, the Brewers Association is generating support for small breweries to help them maintain their businesses throughout the holiday season and into the next phase of the COVID-19 crisis.
It’s safe to say no one anticipated spending so much time with family this year. The pandemic brought us closer than ever before—in a good way (mostly). These bonus hours have brought many silver linings.
Association leaders emphasize exercise and frequent communication to help with self-care during a time when their teams need strong guidance.
Members continue to engage with their associations, even in crisis, according to a new report, which reveals a surprise top member benefit and one that is rapidly emerging. Here are some insights to light the way forward.
A code of ethics that falls out of date can cause major problems during uncertain times. Which elements should associations focus on updating? Here are a few suggestions to consider.
The Fertilizer Institute safely and successfully organized a September face-to-face meeting for 50-plus people in Indianapolis. Here’s a look at how some of the pieces came together.
Life effectively ground to a halt eight months ago and we all retreated to our homes, experiencing the same crisis separately. Challenge often brings unexpected gifts that reveal hope amid adversity. Association pros share a few of their silver linings.
The National Association of Corporate Directors’ new education network allows members to earn continuing-education credits from top-tier university programs. NACD says the move was a natural fit and a win for both the association and schools.
A clever election-oriented organization sees a coronavirus-era surge. Also: A pandemic celebrity wedding announcement that puts a focus on a nonprofit’s mission.
Associations were quick to convert their conferences to virtual events when COVID-19 halted in-person meetings. Looking ahead, associations and their attendees are eager to get back together face to face. But how?
It’s telling that when a pandemic hit, many associations moved immediately to get their members what they needed as fast as possible. This shift to quickly delivering value will be key to maintaining membership through the crisis and in the long run.
The Academy of Medical-Surgical Nurses’ revamped sponsorship program paid dividends when the pandemic hit.
Throughout the pandemic, American Land Title Association members have been supporting community charities. Inspired by their giving, ALTA created its Good Deeds Foundation to help communities in need.
Successful businesses will not just react, but actively move forward.
Three years ago, the education association MISBO established guidelines for how staff would treat each other. They've served the organization well through the pandemic.
Even superstar in-person speakers may need help with online presentations. That’s why a detailed speaker instruction manual is essential for a successful virtual event.
Knowing its members were significantly affected by the pandemic, TRSA, the association for linen, uniform, and facility services, realized it needed to shift priorities. With expert and member input, the group launched a new strategic plan to keep focused on goals that would help its members survive.
As associations move forward, they must plan budgets even though meetings, sponsorships, and professional development products are on uncertain footing. Experts recommend using lessons from today to help with budget expectations for tomorrow.
An egotistical boss isn’t just about the boss—he or she can infect the whole organization. Smart hiring and evaluation processes, plus a strong board, can help.
The current environment amplifies the need for mentorship. Thanks to a new partnership, underrepresented HR professionals will be able to access a virtual mentoring platform at a time when opportunities for traditional professional networking are limited.
As protests for racial justice swept across the nation over the summer, organizations put renewed energy into their diversity, equity, and inclusion initiatives. Here’s how to make sure this work continues once injustice against marginalized groups fades from the headlines.
In the first of our three-part series about data today, we invite people who typically make gut decisions to consider the value of data-based decision-making. How do you win over the skeptics? Read on for a few ideas.
A commitment to diversity, equity, and inclusion is admirable, but success requires action. A few association leaders shared how to move beyond good intentions.
A new resource hub has pandemic survival essentials for business owners. Also: Nonprofits led by people of color are wrestling with COVID-19 alongside systemic racism, and the Building Movement Project’s new report reveals the challenges ahead.
In a letter to the White House this week, ASAE urged the administration to rescind its recent directives to end DEI training sessions for government workers.
As many associations continue to work remotely, recognizing and rewarding staff in a virtual world has become a hot topic. Making employees feel valued can be as simple as kind words or as elaborate as treats delivered to their doorsteps.
When everyone is affected by the same crisis, figuring out what you can do to help others is not always easy. Here are three ways one association, inspired by its members, helped them during a critical time.
Associations have more information at their fingertips but often struggle to put it to good use. A new study suggests a few ways to connect data and strategy.
If you’re looking to create a memorable virtual conference, here are five ideas for injecting some fun—and even animals—into the attendee experience.
A new survey suggests that leadership roles will at least be shared with artificial intelligence in the coming years. Now’s the time to think about the executive roles that can’t be automated.
Microsoft’s chat and collaboration service Teams has been outpacing Slack’s growth since COVID-19 began, but their use cases differ in important ways—particularly in terms of how they integrate with other tools.
Ruth Bader Ginsburg wasn’t just an iconic Supreme Court justice; she was also a leader in the world of nonprofit advocacy. Also: Music venues learn the value of working together on policy issues.
Convention centers, hotels, and other venues already know that when meetings return, many will feature a hybrid format. To prepare for this future, many venues have added new amenities, like broadcast studios, to help meeting planners deliver those experiences.
[Sponsored] Here’s how Phoenix’s event business has adapted deftly in the pandemic.
Cybercriminals are getting more clever about targeting organizations and individuals. Here are three new threats you need to be on the lookout for.
The National Association of Chain Drug Stores is amplifying a widespread message on multiple platforms to encourage Americans to get the flu shot to prevent additional stress on a healthcare system still strained by the pandemic.
A new study shows an empathy disconnect between workers and executives. A stronger focus on skills development might close the gap.
Associations need a federally supported insurance backstop to protect against the financial impacts of the ongoing COVID-19 crisis and future health emergencies, executives told lawmakers.
While there has been a push for open-access journals, concern about lost revenue has left many associations reluctant to try it. The American Society for Cell Biology is testing the “subscribe to open” model to maintain revenue while still providing the benefits of open access.
Who stays remote and who goes back to a shared workplace? In the second installment of our three-part series on establishing a hybrid office, we ask leaders to start by assessing the needs and capabilities of each department.
Board chairs help set an association's strategic vision, but they also manage the board itself. When chairs think like managers, not just stewards, they can have a profound impact on the board's health.
Association pros take inspiration from literary sources—both expected and unexpected—to do their jobs. Here are just a few books that inspire Associations Now readers.
COVID-19 has made face-to-face communication with members nearly impossible. The American Forest and Paper Association is thinking outside the box and upping its YouTube game to reach members and other stakeholders.
The Professional Beauty Association scores a win with its reopening strategy in California. Also: The American Lung Association launches a major anti-vaping campaign.
Despite the challenges of remote work, employees are more committed to their jobs. The leader's job is to make sure technology supports their commitment, instead of standing in their way.
The Academy of Medical-Surgical Nurses and the Medical-Surgical Nursing Certification Board are giving their community a platform to publicly share their commitment—and actions—to dismantle structural racism in healthcare.
Members of AIGA, the professional association for design, are using their talents to create art that supports get-out-the-vote efforts being conducted by nonprofits across the country.
The employment landscape has been rewritten by the COVID-19 pandemic. To stand out and succeed, experts say job seekers need to show they can adapt to challenges and have digital acumen. From the moment the pandemic struck, the skills needed at associations changed. Associations looking for new talent want to make sure they hire staff […]
Businesses that commit to beefing up health and wellness practices are best positioned for the pandemic and beyond.
Apple’s recent conflicts over the size of the cut it takes from iOS App Store developers potentially reflects problems the App Store could create for digital-only offerings such as virtual events. It’s a situation associations should keep an eye on.
Your association's next great project won't necessarily come out of a brainstorming session. Keep an eye on your staff and members' individual experiences too.
Responding to criticism amid a nationwide movement for racial justice, the Brewers Association updated its governance documents to be more proactive against any form of racism among its members.
By August 2021, the once-dominant web browser will no longer be supported by Microsoft. Also: helping employees manage their mental health.
With small teams and big aspirations, association executives need to have a grasp on the way that strategy helps to shape their team’s use of technology. That’s a key takeaway from a virtual annual meeting that took place in homliving rooms, rather than a huge convention hall.
A new sense of urgency defined the conversations at ASAE's 2020 Virtual Annual Meeting, with implications for years to come.
Taking your conference virtual doesn’t mean you have to lose the networking and interaction that occurs at your in-person events. Five ideas for building better online engagement.
The economic fallout of the pandemic has forced many associations to lay off employees. Career experts recommend grieving the loss, being honest, and building your brand while seeking a new professional home.
With Medicaid funding for Missouri hospice facilities at risk, MHPCA headed off budget cuts by unearthing the data to prove that hospice care saves the state money.
After more than 30 years of research on childhood hearing impairment, the American Speech-Language-Hearing Association secured federal funding to support widespread newborn hearing screening.
ASA and RILA joined forces to help retail businesses that provide essential services—like pharmacies and grocery stores—fill immediate job openings when COVID-19 hit.
NAM and Business Roundtable partnered to help states and the federal government obtain personal protective equipment and other supplies needed to care for COVID-19 patients.
Content to help members prepare for recovery; an image repository for research and education; the role of physical therapy on the front lines; member volunteers relieve overwhelmed funeral homes.
Coordinated effort produces essential supplies; telehealth in the spotlight; housing for front-line workers; virus illustrations as training tools; distillers become hand sanitizer producers.
Boost renewable energy; every bottle recycled; zero-emission government cars; supporting global goals; 1 million bison; modern energy; sustainable showers; more solar by 2030; carbon-neutral flights.
The Access to Clinical Trials for Veterans Initiative aims to increase veteran participation in clinical trials and help the Department of Veterans Affairs streamline trial startups.
The Association for Play Therapy strengthened its credentialing program to ensure that children who exhibit developmental issues or suffer from other social-emotional stressors have access to a licensed play therapist.
Reducing preterm births; boosting the U.S. flu vaccination rate to 100 percent; more med students pursue family medicine; lower-cost insulin; a longer life expectancy.
Holistic patient care; more long-term cancer survivors; big data improves neuromuscular disease treatment; free genetic testing for Parkinson’s; precise diagnosis; no more transplant waiting list.
AIHA is taking a three-pronged approach in its efforts to reduce occupational injuries and illnesses.
To attract more women to the trucking industry, Women in Trucking has pushed manufacturers to build safer, more comfortable cabs for women drivers.
The School Nutrition Association’s research and advocacy work aims to bring universal free breakfast and lunch to schoolchildren, removing social stigma from free meals and boosting student nutrition.
NACUBO, AIR, and EDUCAUSE are helping colleges and universities increase their data savvy to drive better educational outcomes.
Pushing for equal pay by 2030; ending racial discrimination in real estate; removing barriers to women’s full participation in sports.
The Risk Management Association educates financial institutions about new and complex types of risk so they can assess risk accurately, lend securely, and help local businesses thrive.
You don’t need to increase your ad budget to get more engagement on social media. Also: ASAE’s Virtual Annual Meeting continues.
The way white and Black workers view discrimination and opportunity at the office diverges greatly, finds a new study from the Society for Human Resource Management. Having employees discuss race in the right way can help, the group says.
In a new initiative, the two organizations are partnering to provide nonpartisan, objective information in an unusual election year.
Keeping members engaged is often considered the hard part. One association CEO outlines key membership engagement points that work no matter what, even in troubled times. The key to it all: value.
As the months go on, are you still struggling to manage your remote team effectively? Here are four ways to reboot and refocus on results.
A new guide from the Events Industry Council includes a code of conduct that outlines how attendees contribute to the health and safety of a meeting. A look at some examples included in the guide and beyond.
For 66 years, the International Association of Fire Fighters has raised money for the Muscular Dystrophy Association by collecting donations in a fire boot. With COVID-19 still prevalent, the group has moved the campaign online with some creative twists to entice donors.
In an unpredictable and shifting landscape, the Fragrance Creators Association changed its associate members to active members to create a stronger, more unified community to better respond to extraordinary global challenges. The Fragrance Creators Association recently announced that it is elevating its finished-product manufacturers from associate to active members in a move aimed at giving […]
At a time when not much feels certain about the world, having someone in your corner to turn to can help to make work life a little more manageable.
The Consumer Technology Association announced a fully virtual format for its marquee event after previously preparing for a hybrid meeting. Also: how HR can stave off employee burnout.
Office friendships are an underappreciated part of your culture. Leaders don’t have to make everybody pals, but in a remote environment, it pays to encourage them. Every so often, I miss office hallways. It’s not that hallways are so charming in themselves. They’re just blank, anonymous, in-between spaces. But that’s what makes them so powerful. […]
A new report from the online fundraising firm Classy finds that most users leave a campaign site right after getting there—but the handful that stick around are very likely to donate.
For associations that are still looking to fill job roles, especially in the C-suite, different rules apply. It's a time for distanced interviewing and “culture buddies.”
An industry coalition came together quickly to ensure America’s pets had uninterrupted access to food and supplies to survive an unprecedented global crisis.
In a new video, seven executives share their personal experiences with racism in the tourism industry to encourage open dialogue on hard questions. Also: how a well-run association prepares for uncertainty.
With members split between those opposed to slurs and those who value more words to play, the North American Scrabble Players Association decided to remove more than 200 words from the official lexicon used for its competitions.
One association’s unwavering commitment to achieve a membership goal sustained it through a crisis, allowed it to reach its goal, and gave it a blueprint for future success.
A new survey from the HR tech firm Topia finds that workers want less busywork and fewer random perks—and instead want an employee experience that lets them show off their true personality.
A lot has changed in the events industry, particularly in the past few months due to the impact of COVID-19. As the industry evolves, so will the skills and job roles required. A look at some possibilities.
An already stressful time got even worse when the pandemic landed during the busiest part of year for certified public accountants—tax season. One association sped up a valuable member benefit in response, with great results.
An Independent Sector study finds that the level of trust people place in nonprofits correlates with their economic status, location, and other factors. The report offers four steps to strengthen this valuable asset.
Virtual private networks have long been a fundamental element of digital security away from the office, but there’s a huge target on their backs thanks to COVID-19. That’s why the NSA is offering configuration tips.
From installing Google AMP to giving the long tail some appreciation, here are a few tactics that can help you boost your traffic from major search engines.
A recent conversation on diversity, equity, and inclusion put a spotlight on the hard work associations are doing. The next step should address how leadership mirrors those ambitions.
ASAE and 2,200 other organizations delivered a sign-on letter to Congress, asking that nonprofit associations affected by the COVID-19 pandemic get access to federal relief programs.
Association pros discuss alternate vacation plans given the big shift in travel that COVID-19 has created for many.
The storm of COVID-19 is not over—far from it—but now is a good time to see what associations have achieved in demonstrating relevant value for members as the crisis continues. Here are a few success stories.
Apple’s plan to push its Mac-based devices to its own custom hardware architecture creates IT maintenance issues for years to come—but it could turn out insanely great.
How you can generate motivation and creative new ideas when you’ve hit a wall. Also: Make sure your organization is ready to respond quickly to a new crisis.
As associations quickly transition their conferences online due to the COVID-19 pandemic, it’s important that they also recognize some of the benefits that come with making the pivot to virtual.
Running an association like a business, not a nonprofit, requires a good understanding of the financial viability of all your partners. That means asking some smart questions about how your members are faring in the current climate.
The Local Media Consortium and the Local Media Association have teamed up for an awareness campaign urging advertisers to support local news. Funded with $15 million from Google, they hope to boost ad revenue for member news organizations.
Government relations is typically done with a handshake, but the Direct Selling Association has found ways to connect virtually with legislators and regulators.
With its just-released My Wheelchair Guide app, the United Spinal Association hopes to take the guesswork out of using and acquiring a wheelchair.
If you’re finding that attendees aren’t willing to travel to your large annual event, it could be time to consider a hyperlocal conference strategy. Some thoughts from an association that’s already implemented one.
From the top down, resilience is key to surviving the crises of 2020. Here are just a few ways to firm up your foundation for better days.
One association switched from a cumbersome, one-size-fits-all new member onboarding process to a more personalized digital one and got excellent results with better member engagement and retention.
Teaming with Junior Achievement USA, the Project Management Institute Educational Foundation launched JA My Way, which teaches teens the basics—and potential—of project management.
When in-person events resume, they will look very different. A new whitepaper by the International Association of Exhibitions and Events dives into what organizers will have to change to prioritize health and safety.
A new study from the International Congress and Convention Association finds that many associations around the world are considering changes to their model to adapt to COVID-19, but still want the support of industry partners even if they go virtual.
Reddit has fulfilled its cofounder’s request for a more diverse board of directors by replacing him with a black board member. Also: how associations can help their communities through times of struggle.
A third of respondents to a new study on cybersecurity strategy say that they basically were unprepared for the sudden move to go remote—leading to off-the-shelf solutions heading home with employees.
There's no way to make an association crisis-proof, but good governance is key to resilience. One expert shares how to help boards maintain their focus.
As associations look for ways to increase revenue during the pandemic downturn, one expert says they should consider monetizing their role as matchmaker for industry partners and members.
Organizers of the special COVID-19 edition of #GivingTuesday say that donations totaled more than half a billion. Also: Why you should turn off your self-view when you use Zoom.
COVID-19 has provided a common cause for associations looking to strengthen global connections. But some old rules still apply.
The new Pandemic Risk Insurance Act, endorsed by ASAE, would create a federal backstop to prevent economic losses from future pandemics.
While the current financial downturn caused by COVID-19 is new, lessons learned from previous recessions can help organizations survive. Finding resilient programs—including certification and microlearning—can help maintain revenue.
A new Twitter feature that allows users to limit replies to posts may have some appeal for associations or their CEOs. But ultimately, authentic engagement matters more.
Once face-to-face meetings start taking place again, health and hygiene are going to be a top priority. A new report offers ideas, processes, and protocols and how they could play out in various elements of in-person events.
Every word counts when it comes to marketing your association to potential members. Also: Balance video calls with other forms of communication to avoid Zoom fatigue.
More people are facing depression, stress, or other mental health challenges as a result of the pandemic, two recent studies found. Many factors are in play, including a person's age, home situation, and job role.
The new measure, introduced by House Democrats this week, would make associations eligible for the Paycheck Protection Program and other aid during the pandemic. A vote is expected Friday, but the bill faces opposition from Senate Republicans.
With so many factors related to the COVID-19 pandemic still unknown, the health and safety of attendees, ASAE staff, and MGM staff drove the decision to convert the in-person conference planned for Las Vegas to a virtual event this August.
Laptops, monitors, and other devices went home with employees months ago, and your organization may have had to support other remote tech needs along the way. An IT association says asset management is necessary now, before workers return to the office.
Employers can still provide interns with a valuable experience even as they work from home. Also: Leaders can find success in a crisis by using logic and emotion.
With many people now working remotely and worried about the coronavirus’ impact, it’s time to change up your email marketing formula. Focus on subject lines, word choices, and infusing the present into your campaigns, one expert advises.
The quickly organized spring counterpart to #GivingTuesday drew a surge in donations, early numbers show. Also: Don’t misjudge your audience.
As the economic crisis caused by the coronavirus pandemic stretches on, some associations may need to furlough employees. HR experts explain what this step means and offer some guidance on how to furlough properly.
In a recession, associations will be called on to be fiscally responsible. But they'll also be remembered for what they did to address bigger problems.
The board of the Internet Corporation for Assigned Names and Numbers heeded objections from associations, nonprofits, and a state attorney general who warned that a for-profit firm would put its stakeholders above the public interest if it were to acquire control of the .org domain registry.
As COVID-19 causes big shifts in workplaces everywhere, attention to your culture might get lost in the shuffle. But don’t let it. A healthy organizational culture could be the key to your survival.
A look at how three associations came to decisions related to their group’s largest event and often biggest revenue maker: the annual conference.
The American Pet Products Association is building a limited tier, targeted at new businesses, that aims to help startups get essential resources for getting off the ground.
Many associations are wondering what to do about membership dues during the COVID-19 pandemic. As you consider that question, remember that what works for one association won’t necessarily work for all.
#GivingTuesday organizers hope that lightning strikes twice this year, with a special May version of the event coming along at a time that many nonprofits are running into financial struggles.
Workers' increasing comfort with remote work and videoconferencing will outlast COVID-19, says PMI CEO Sunil Prashara. That's good news---and a warning sign.
The National Safety Council, teaming with dozens of associations, nonprofits, and businesses, will identify and work to mitigate safety issues as employers prepare to bring workers back into the field.
Although another round of COVID-relief passed Congress without addressing 501(c)(6) associations, there are signs that many legislators are aware of the need to expand eligibility to these groups.
Dividing your days into blocks of time can help you stay focused on specific tasks. Also: Boost your email marketing efforts with landing pages.
Since many associations were quickly thrust into remote work based on mandatory shutdown orders, not all the kinks were worked out. An HR expert discusses issues popping up in the new normal—from employee assistance programs to new expense requests.
Groups big and small are giving their volunteers a big shoutout this week in honor of National Volunteer Week, with many crediting those volunteers for helping even when stuck at home.
At what seemed like the flip of a switch, Americans went from commuting road warriors to a pajama-clad nation of predominantly stay-at-home workers because of the COVID-19 pandemic. Here’s how one association is giving its members a chance to shine while highlighting the solidarity of the experience.
At a time of great uncertainty, many human resources departments are putting more emphasis on happiness and employee morale than ever—and that may be raising the role’s long-term value.
Rethinking an illustration approach with diversity in mind.
As public policy takes center stage in an election year, it’s a good time to reexamine how your organization decides when to take a stand on policy issues.
Even before the coronavirus pandemic, economists were speculating on the timing of the next recession. Now, the economic picture has darkened substantially. It’s time to take a look at your core mission, dues structure, partnerships, and more to better weather any coming storm.
A roundup of new hires and other personnel moves in the association industry.
How patience in building long-term partnerships led to global standard-setting by the International Parking and Mobility Institute.
A prescription for digital wellness for those who can’t let go of the smart device.
Artificial intelligence can help automate routine content management tasks, such as tagging in a taxonomy structure. Sean Breen, CEO at agencyQ, Inc., explains how the technology can go to work for your content team.
Discipline and process win, according to Stefan Thomke’s Experimentation Works.
COVID-19 has forced hard questions about how to handle urgent needs and think ahead. History reminds us not to get too pessimistic and to take a look at governance.
Due to the COVID-19 pandemic, the IRS said tax returns and payments for tax-exempt organizations and fiscal-year businesses due between April and June are now delayed until July 15.
ICANN delayed its final decision on the sale of .org to a private equity firm after California Attorney General Xavier Becerra urged the organization against the move.
Despite the large economic hit the meetings sector is dealing with due to coronavirus, industry professionals, venues, and organizations have still found ways to support one another and their communities.
From creating virtual tradeshows to turning a three-day event into a multi-week offering, event planners are getting experimental as they go virtual.
All that businesses need to use the new tool, designed for making quick clips on the fly, is a Google account. Also: The hiring process requires more than gut feeling.
It can be tempting to dive into big strategic discussions in the midst of the coronavirus crisis. But don’t lose sight of what your stakeholders need in the moment.
With people stuck in their homes and staying away from retail, marketing departments are avoiding failures by adapting their messages to the times.
As we move into the new normal of remote work during the COVID-19 crisis, we are spending more time on video calls than we have in the past. Two experts offer tips for ensuring your visuals look top notch.
The new streaming video service, which launched this week, is aiming to deliver high-quality content for a mobile-first audience. Whether or not it works, it suggests a sea change in how digital content is made.
An association at the heart of the coronavirus crisis has been building meaningful partnerships, if faster than it would like.
The global health crisis has professionals in all industries dealing with uncertainty. To weather the storm, organizations must demonstrate understanding and a willingness to adapt.
ASAE and nearly 3,000 associations have asked Congress to provide additional aid to trade and professional associations experiencing financial losses due to COVID-19 and to allow 501(c)(6) groups to be eligible for small business interruption loans.
Tuesday’s campaign is all about raising awareness of the wage gap between men and women.
After CoreNet Global postponed its Global Summit in Singapore due to coronavirus, the association created a free virtual summit. With a successful meeting behind them, CoreNet's CEO shares some advice for those wanting to host a virtual event of their own.
Relief for membership associations reeling from event cancellations and other business disruptions amid the coronavirus pandemic was not included in the Senate bill passed Wednesday night.
What to do and what to avoid when it comes to connecting with your audience during the current public health crisis.
COVID-19 has spurred organizations to work remotely, schools to close, and conferences to cancel. Amid the uncertainty, it’s time to talk to your sponsors about what you’re doing and offer them ways to still bring value to your members.
“Makers Madness” is a bracket-style tournament designed to highlight products made in the Land of Lincoln.
COVID-19 has placed new pressures on association leaders. How do you communicate with staff and members? What do you hold off on or prioritize? Three CEOs share their stories.
Does your mentorship program need a reboot? Three strategies to consider.
Citing major revenue losses related to the coronavirus pandemic, ASAE is asking lawmakers for $25 billion in emergency aid for associations in a proposed economic stimulus package, along with a federal pandemic risk insurance program.
A recent survey shows the persistence of nonprofitdom's negative reputation. An unsettled economic time might be a good time to debunk them.
Slack is hugely popular in workplaces around the country for facilitating team collaboration, but a bad implementation can create management problems. Read on for some tips on how to use it right.
Focusing on personal goals and aspirations can make you a better worker. Also: Prepare employees for remote work.
CEO of Inspired Minds Sarah Porter explains the ingredients that make their World Summit memorable in Montréal, Canada.
How business leaders disrupt productivity—and how they can stop. Also: Finding useful metrics in a sea of data.
A recent report from the National Association of Corporate Directors and the Internet Security Alliance makes the case that boards are taking a lead role on cybersecurity issues. Good thing, too, because cybersecurity and innovation are often at odds.
In a letter to White House economic advisor Larry Kudlow, ASAE says that associations shouldn’t be left out of conversations regarding aid packages related to the coronavirus.
The International Coach Federation is now the International Coaching Federation. Behind that modest tweak was a substantial conversation about how ICF can best lead its industry.
The American Marketing Association and the Digital Marketing Institute will collaborate on delivering education around digital marketing—and offer those who complete the program certifications from both groups.
Now through May is peak travel time for students—many taking spring break and class trips. With virus fears prevalent, Student and Youth Travel Association members are making adjustments to give students a safe travel experience.
As fears about the spread of the virus rise, associations are determining how they will cope if a severe outbreak hits the U.S. Business continuity plans cover many emergencies—including infectious disease—so make sure yours is up to date. If you ever wondered why you should develop a business continuity plan, coronavirus has supplied an answer. […]
Startups and large companies alike are finding a lot to like about a recent trend of building tools developed using graphical websites, rather than in a code editor. For associations, it could be a way to fill gaps in your technical staff.
Monday’s Main Stage speakers encouraged attendees to think differently about failure, confidence, and data as a way to position themselves and their organizations as better leaders.
Current updates on association response to the global COVID-19 crisis, along with a roundup of conference, travel, and business news and information. Bridging the Broadband Gap With teachers and students, doctors and patients, and employers and workers nationwide dependent on reliable internet connections amid the pandemic, Business Roundtable is pressing Congress to provide more funding […]
Rising concerns about the sale of .org registry to Ethos Capital have led the private equity firm to offer a set of concessions. Among them: capping price increases for renewing web domains and establishing a stewardship council. Even with this commitments, ASAE says it still has concerns about Ethos’ motives.
After a report revealed that inequities exist when it comes to the recruitment, hiring, and retention of people of color for leadership positions in afterschool programs, the National AfterSchool Association is piloting a program to address the racial leadership gap.
The U.S. Tour Operators Association is taking steps to help the public better understand the new identification rule. It even has an in-house comedian to help lighten the mood.
While it’s time for me to say goodbye to ASAE and Associations Now, before I go, let’s reflect on the power of human connections and how associations can use these relationships as a force for good.
Everyone has a platform and a personal brand these days—why shouldn’t your association leverage that? That’s the idea behind employee advocacy, a growing social media trend.
The Latino Corporate Directors Association’s Latino Board Tracker highlights in stark terms the limited number of boards on the Fortune 1000 that have Latino representation—at a time when board diversity is a hot topic in Congress.
Every major trend line shows that remote work allows employees to be more productive and employers to save money. So why is the federal government having everyone come back into the office? And should you consider the same?
The state’s Department of Revenue recently issued a ruling saying that membership fees to join a professional association are taxable if members receive tangible personal property in exchange for their dues payment. ASAE and other associations are concerned about the precedent this tax would set.
The Illinois Technology Association will join forces with 1871, a Chicago-area tech incubator that focuses on small companies. Together, the groups say, they create a full package to support the state's tech sector.
Numerous events big and small have had to change their schedules or even cancel in response to lingering concerns about the Wuhan coronavirus. The disease led to the recent cancellation of Mobile World Congress, among others.
Your website’s “about us” page can say a lot or very little about your organization. Go beyond bland descriptions and a staff list to make this page more engaging, a place where members can build connections with your team and your community.
With its new Game Generation campaign, the Entertainment Software Association is hoping to make the case that treating gaming as a societal problem is an outdated way of thinking.
When the Duke and Duchess of Sussex stepped away from their royal duties, they set in motion an unexpected leadership transition. A leader's sudden departure could catch you by surprise too—which is why you should have a plan in place, even if you don't think you'll need it.
The widely attended technology industry event, which takes place each year in Barcelona, had faced the departure of more than two dozen vendors in recent days over concerns about the spread of the coronavirus.
If you have members who are influential in your industry or profession, consider putting them to work as ambassadors. A look at some roles to consider them for.
Don’t let the hard knocks define your leadership strategy. From good health to tracking your wins, try these strategies to help build your self-confidence over time—so you’re well-positioned for even bigger wins.
Nonprofit HR reports that nearly half of nonprofit employees are looking to switch jobs in the next five years—and a quarter want to get out of the field entirely. Advancement and compensation issues may explain why.
Executive transitions can be uncomfortable for boards and CEOs alike. But they're also opportunities to think about an organization's future.
Several major coalitions, without party affiliations but with big corporate names under their banners, are working to get out the vote during a pivotal year in politics.
[Sponsored] Phoenix-based Cloth & Flame is transforming events into experiences. Here’s how you can learn from their success.
Not everyone has a 30-minute car ride ahead of them. We asked readers who commute to work by train, bus, or other form of non-driving transportation what they do to pass the time. Here’s what they said.
Whether it was a busted app or a lack of training, the Iowa caucuses ran into severe problems Monday night when the Democratic party used a mobile app for the first time to report results. The saga offers lots of lessons on training, planning, and vendor management.
Make it easier for members with children to participate in your meetings. Also: how to leave work behind when you’re not on the job.
A recent survey from Adobe finds that email is still a useful marketing medium—but personalization is greatly lacking, causing some major headaches for your email marketing strategy.
A crisis communications plan will help you expect the unexpected. Also: Want to be a better leader? Find out what matters most to your employees.
The Super Bowl is the ultimate show of lots of people coming together to put on something really big. And associations are helping to make an impression in quiet but important ways.
If you're not one of those lucky folks who commute in their bunny slippers down the hall to their home office, you're likely spending some time behind the wheel each day. Here's how a few association pros make those most of their daily drive time.
A number of major advertising groups, working with large advertisers, agencies, and dominant social media platforms, are collaborating on an effort to identify and target offensive online content in an effort to maintain brand safety.
A professional photographer shares tips on how to put members front and center in the photos you take at your events. Done well, these images can capture the “human side of an association.”
An abandoned cart could be a missed opportunity … or a potential second chance, depending on how you play it. Here are some ways to make the most of your e-commerce strategy.
For some, the social media platform is no longer a part of their marketing plans. Also: What associations can do to attract new members.
The U.S. Travel Association has created an interactive PTO-planning tool in honor of Tuesday’s National Plan for Vacation Day. The group says hundreds of millions of vacation days are left on the table yearly.
Cannabidiol, a chemical derived from the cannabis plant, is proliferating as an ingredient in consumer products but is largely unregulated. Amid consumer confusion about the substance, the Consumer Brands Association has formed an expert board to help guide its advocacy work on CBD safety and regulation.
The National Association of College and University Business Officers recently launched a consulting service that will help higher-ed institutions solve a host of upcoming challenges ranging from revenue growth to better use of data.
To get results from an internal meeting, leaders need to get creative. Also: Keep your association’s online payments safe.
The one-time Entertainment Merchants Association, now called OTT.X, moved to its new niche after seeing major success with a series of recent events. The group dates to the days of home video rentals.
Google’s decision to transition away from third-party cookies is controversial and could bring a period of transition for digital advertising, observers say.
The death of ASAE President and CEO John H. Graham IV, FASAE, CAE, earlier this week prompted an outpouring of condolences, memories, and tributes to the longtime association chief executive, offering a glimpse into the scope and depth of his impact.
Even a boom economy can be a source of anxiety, when talented employees have lots of options and disruptive change is everywhere. Resist the temptation to demand instant innovation, and instead motivate your team with conversation about the future.
What role should an association CEO play in board nominations and selection? Real-life practices vary, according to new ASAE Research Foundation data, but the best outcomes emerge when executives step gracefully through the process, providing input and guidance in just the right measure.
Everyone has biases, whether they’re aware of them or not. For leaders, unconscious bias can have a crippling effect on everything from staff diversity to member retention to innovation. For associations to thrive, leaders must tackle their own biases head on.
A roundup of new hires and other personnel moves in the association industry.
How the jewelry industry came together to address its biggest challenges.
The National Auto Body Council trains first responders on handling emergencies with newer cars.
How Sales and Marketing Executives International makes team meetings work across multiple continents.
Add efficiency to make board service more effective.
Legacy IT systems can cost you more than you think. Get a better understanding of the impacts of tech debt.
Stay organized and informed on the go with this note-taking app.
Make magic for members with a big reveal. Here’s how the Association for Advancing Physician and Provider Recruitment did it.
The Professional Services Council says that U.S. officials should take steps to make more security information available to contractors working abroad.
With founding ICANN leadership on board along with the CEO of the Wikimedia Foundation, a new nonprofit cooperative aims to convince ICANN to let it manage the .org domain instead of a private equity firm.
The members of the Alliance of Automobile Manufacturers and Global Automakers will join forces as the Alliance for Automotive Innovation. The new group will represent nearly every major automaker in the world.
The Australian Forest Products Association says the wildfires burning large swaths of the country's forests will cause significant job losses and long-term economic damage. It's calling for a national consensus to replant and better protect Australia's forest "infrastructure."
A new year often brings change. Three ways that association meetings may transform in 2020.
As 2020 dawns, many associations are looking to make sure they have a steady influx of revenue streaming in. From focusing on customers to adding value, an expert shares three trends you should embrace this year.
Strategic thinking, bold moves, the end of narcissism, and a few other takeaways from a busy year.
New research shows that users are moving away from public social platforms. Also: revamping meetings in 2020.
A study analyzing speakers at thousands of events since 2013 found a small improvement in the representation of women compared to last year's study. But not enough: Almost two-thirds of conference presenters are still men.
From news to opinion to quirky features about creative association pros, these are some of the stories that have made a splash with Associations Now readers over the years. Read them again for an end-of-decade reminder of why you love associations.
After a two-year advocacy and grassroots campaign by ASAE and the UBIT Coalition, Congress repealed a section of the 2017 tax law that required associations and other tax-exempt organizations to pay UBIT on employee benefits such as parking and transportation.
In response to our recent poll, Associations Now readers shared the bad habits they plan to break after they get back from the holidays.
A new bill awaiting the president's signature would provide paid parental leave for federal employees. Some business groups are advocating for a consistent family leave policy in the private sector.
A new website from the Fragrance Creators Association aims to inform the public about what the scents used in consumer products are—and why they’re used.
A viral news story involving a popular startup’s toxic culture underlines how, if we’re not careful, internal communication tools like Slack can play into our worst leadership tendencies.
The Association of Directory Publishers is welcoming new members from the digital world and updating its benefits to include new certifications and industry awards.
Discussions of challenging topics like diversity and inclusion often shut down before they start. Resolve not to be intimidated.
The American Nutrition Association formed recently to bring together key players to advance a common mission: promoting the critical role that personalized nutrition plays in public health.
Individual face time feels like a precious commodity these days, which makes it an especially meaningful way to interact with members. This year, one association executive’s “conversation tour” generated new ideas for serving her members better.
It’s one thing to say things have to change, it’s another to take action. Also: Two festive ways to engage members during the holiday season.
It can feel like you’re saving money by delaying a technical fix or update, but in reality, you may be setting yourself up for bigger costs later on, according to speakers at the ASAE Technology Exploration Conference last week.
A new report from magazine industry group MPA shows that even as declines in audience happen with older mediums, mobile, social media, and digital video are paying off in a big way for magazine publishers.
The Professional Rodeo Cowboys Association is targeting youth ages 8 to 19 with a new league that will hold its first finals event at a major football stadium in March.
For real innovation, associations need to foresee members’ biggest goals and problems. Also: how “low-impact” meeting menus contribute to a greener world.
For the past five years, the American Booksellers Association has run a holiday bonus program for independent booksellers. It’s backed by James Patterson, a major author and philanthropist.
Bread-makers are redesigning their loaves to be smaller due to shifting consumer preference. It’s an interesting solution to a problem that reflects the ways that you might need to adapt to your own audience.
ASAE’s 2019 Technology Exploration Conference kicked off on Tuesday with a conversation focused on the value of diversity, inclusion, and human interactions in fueling future tech innovations.
In an age of misinformation and conflict, Section 230, a key rule of the internet era, is up for debate in the political sphere. But any changes could create liability headaches for site operators.
Association staffers and volunteers are often overwhelmed, especially this time of year. That makes it a good time to think about your organizational culture.
The challenges that older workers face in finding new jobs could reflect darkening economic clouds—as well as weaknesses in the efforts to keep older employees up to speed with growing trends, particularly in fields such as technology.
The Tesla CEO managed to find humor in what was an embarrassing scene during a high-profile product launch. Here’s how quick thinking can help you recover, fast.
Whether it’s politics, tech, or the time of year, external factors are playing a bigger role than ever in how people donate, a new Classy study timed to #GivingTuesday finds.
When board members fail to show up or don’t carry their share of the load, a few changes to the bylaws can help. Also: The key to event innovation is team collaboration.
They come with the territory, but correcting them can be quite the challenge. Learn how other association pros bounced back from past errors.
Marie Claire brought networking to new heights. Here’s what you can learn from its unique meeting. Also: standing out in a sea of content.
Board diversity is still a challenge at nonprofits and for-profits alike. Solutions will require actively thinking about strategic needs—and noticing the people raising their hands to help.
[Sponsored] Meeting planners seeking to engage attendees must harness the uniqueness of the destination to succeed.
The International Association of Registered Financial Consultants doles out a $25 referral credit to any member who refers recruits during an end-of-year membership drive. The dollars can be used to pay down next year’s dues.
[Sponsored] Incorporating unique cultural experiences has quickly become the hallmark of a successful meeting—here’s why, and how to get started.
The Association for Digital Asset Markets says that by signing a new code of conduct, its member firms will commit to best practices and elevate the integrity of a newly emerging marketplace.
[Sponsored] MGM Resorts recognizes and answers the ever-growing need for innovative and cohesive technology configurations in meeting and convention spaces.
New research reveals that many meeting planners don’t think they have the skills or knowledge to make informed decisions about event tech investments. Is there a way to close the gap?
Looking to bring more value to its non-scientist members and the general public, the American Association for the Advancement of Science recently launched Science on Tap, a newsletter that curates the week’s scientific news in an easy-to-digest format.
If you’re not careful, coworking could swallow up your organizational culture. Also: an interesting privacy strategy from Apple.
User experience is everything for an association looking to succeed online—but if it’s not integrated throughout an organization, it can be much more of a pain than it’s worth.
The American Beverage Association and its three biggest members are working to improve bottle recycling rates with a new $100 million program to modernize infrastructure and build public awareness.
The American Diabetes Association says that 9 in 10 people at risk of diabetes aren’t aware of their risk. A new campaign hopes to change that stat in a big way.
Your association's good name is a critical asset for recruiting new talent, so you can't ignore negative online reviews by former employees. Here are some strategies for protecting your organization's reputation as an employer.
[Sponsored] Selecting a host destination that shares your mission and values can lead to exclusive local access and enthusiastic volunteers.
A new global study from Deloitte shows that corporate boards still struggle with gender parity—despite improvements in recent years. The U.S. only slightly outperforms the global average.
No association wants to imagine a scenario where its staff are threatened by violence, but it’s important to be prepared. A good plan gives employees options for protecting themselves and trains them to act decisively in a crisis.
A recent federal court case makes it clear that the Americans With Disabilities Act applies in the digital realm. Experts share some tips to ensure your association's websites and apps are compliant.
A recent study connects a strategic plan with optimism among association leaders and staffers. That's great—just make sure the board is engaged too.
A new benchmarking study indicates that associations view chapters as an increasingly important element of their member engagement strategy. Meanwhile, chapter membership structures and programs are starting to shift in new ways to support members.
Trying to reach members through their inboxes? Leverage these email strategy tips to keep them informed and engaged. Also: The case for full transparency with your team.
As PG&E enacts major shutdowns of its power grid in a bid to prevent wildfires, groups in California’s medical and grocery fields have been working to find ways to serve vulnerable communities.
Association leaders need to think ahead. But don't dismiss looking at the past for ways to do that.
[Sponsored] Local exhibitors, sponsors and speakers can not only enhance the attendee experience, but save costs for your association
The National Automatic Merchandising Association is bringing together its members in an industry-wide effort to increase the share of healthy snacks in vending machines by 40 percent.
The Brewers Association funded a wide-reaching initiative to bring the story of craft beer to the National Museum of American History. A new exhibit opens this week.
Many employees want their organizations to put more focus on mental health issues at work. It's not an easy conversation to have, but it’s one that matters, recent research finds.
Startups can bring innovation and fresh ideas into your association, but recent financial trends suggest that things are getting risky. You can still use tech tools from startups—just know what you’re getting into.
AdvaMed is launching a Center for Digital Health, an advocacy resource for companies in the tech and medical fields to analyze the role data will play in the future of the industry.
The International City/County Management Association’s 2019 Annual Conference begins next week in Nashville. Attendance is expected to top 3,000.
GoFundMe Charity is designed to make generating donations easier—and more social. Also: Say goodbye to in-flight entertainment.
Common sustainability targets for cutting down on your waste at meetings.
Conference expos are major revenue generators, but the standard booth-maze model is past its prime. Today, both exhibitors and attendees expect associations to offer something better.
Associations don’t last 100 years by accident. Here’s what some associations have learned about what it takes to make it to a centennial—and set themselves up to thrive in their second century.
ASAE will turn 100 in 2020, and while the occasion naturally calls to mind where we’ve been, this celebration will look to the future too.
A roundup of new hires and other personnel moves in the association industry.
An association playlist from the Ohio State Bar Association supplies background music for learning.
Professionals want to showcase their achievements, and employers want to find workers with the knowledge and skills they need. Digital badges serve both goals, says Ashish Rangnekar, CEO of the online learning platform BenchPrep. He has some tips for how to get a digital badge program started.
Acknowledging and addressing rampant workplace harassment in The Shield of Silence.
Brad C. Shanklin, the executive director of DallasHR, has two decades of experience under his belt.
Conference security remains a priority for planners and attendees, and new technologies are being introduced to meet their needs. Here's a look at three tools worth checking out.
Maintaining a strong whistleblower policy is a good business decision. It also helps associations address issues before they snowball and ensures organizations act in a way that is consistent with their values.
The Diamond Producers Association is working to emphasize the natural, historic advantages that natural diamonds have with a new advertising campaign that goes way back.
Following high-profile members leaving the Grocery Manufacturers Association over concerns about its advocacy positions, the group is changing its name to the Consumer Brands Association and focusing on consumer needs.
Want to boost member engagement and your association's credibility? Try livestreaming. Also: Create a work culture built on purpose.
Accelerating change is putting more pressure on boards to be alert to disruption and respond quickly to it. A new study suggests how they can do that work.
A new report from learning firm Cornerstone OnDemand finds that many employees fret about their jobs being at risk due to tech shifts—but say employers don’t offer training to modernize their skill sets.
With many industries facing a shortage of workers and a skills gap, associations can play a critical role in addressing workforce development.
The American Diabetes Association will parse policy discussions for patients through an online platform that aims to make clear how a given decision affects access to insulin or treatment options.
The American Lung Association’s new INDEPTH training program is designed to help schools fight the surging popularity of vaping among teens, emphasizing education over penalties like school suspension.
Three organizations representing different segments of the beer industry are working together on a new marketing campaign with a celebratory message: "Beers to That."
Data doesn’t have meaning unless someone can interpret it and tell its story, like a data advocate. Also: Why digital transformations are good for members.
Many associations say they want to be like Amazon, but do they act like it? The Craft Wine Association recently stepped up to the e-commerce behemoth by creating an online marketplace where consumers can buy from CWA members.
A new report from the National Association of Corporate Directors underlines the importance of boards being transparent, accountable, involved, and able to keep up with a rapidly changing operating environment.
Groups focused on aftermarket repairs are campaigning to help draw attention to the growing collection of data in vehicles—and the fact that consumers and repair shops often don’t have access to that data.
Don’t mess with well-established community guidelines without member input, or face their wrath. Also: A lesson from yogurt on workplace culture.
In an effort to better reflect its scale, the Motion Picture Association of America will now be known as the Motion Picture Association, bringing the association’s name in line with its global reach.
[Sponsored] The role of a leader to keep an organization on track and prepare for the future of work is more vital than ever.
With major universities facing criticism for taking donations from Jeffrey Epstein, the Association of Fundraising Professionals is urging organizations to ensure they have ethics policies in place to guide their fundraising activities.
Several associations are raising concerns about a recently passed California measure that was touted as targeting gig economy businesses, saying it could bring new costs and workforce challenges in many other industries that rely on contractors.
New machine-learning research on leadership is scrutinizing CEOs' every word and facial expression. But don't rush to change yourself to please an algorithm.
The Consumer Technology Association’s new voluntary guidelines for data use in consumer health tech balance flexibility with transparency and security.
[Sponsored] To calm the anxiety that inevitably accompanies change, communicate the big picture & explain the why behind the work being done.
After years of working with outside groups on marketing measurement initiatives, the Association of National Advertisers is developing an internal program that aims to build some messaging consistency.
The American Library Association is asking the public to speak up against a decision by Macmillan to severely limit the number of e-books libraries can carry upon a title’s initial release.
An opportunity to expand a rising reach is a driving factor behind the acquisition of the Professional Bowlers Association by Bowlero, the world’s largest operator of bowling centers.
The past century has seen a lot of progress, but what does the next one hold for associations? Readers offer their perspectives on where they see their organizations going in 100 years.
A new study suggests that humility can be a detriment to executives. But it's still a useful tool for leaders.
The Muscular Dystrophy Association timed its National Muscular Dystrophy Awareness Month to September, picking up where its historic telethon left off.
[Sponsored] To succeed in the future of work, use data to strategically manage time, identify levers that affect positive outcomes & recognize great ideas.
With both immediate and long-term response in mind, association-backed groups are picking up their efforts to assist as Hurricane Dorian makes its way up the East Coast.
A new survey from Randstad US finds that employees value a casual dress code at work, with more than 30 percent preferring the benefit to an extra $5,000 in salary. How to create a dress code that benefits both your staff and association.
[Sponsored] Community Brands CEO JP Guilbault discusses five key tactics to overcome mistrust and establish life-long loyalty among members.
Three higher-education associations are encouraging college and university leaders to embrace analytics as a way to improve strategic decision-making.
The major hurricane, expected to make landfall in Florida on Labor Day, has associations of all stripes offering advice to ensure maximum safety and minimal damage.
An association industry pro puts more work into his out-of-office messages than most people do into their vacations. Also: The MacBook Pro is getting even harder to travel with on some airlines.
Many associations have member volunteers who help with important work, but what happens if those groups ask to start their own Twitter account or Facebook page? Experts weigh in with advice.
The story of Impossible Foods starts with a scientist who decided to embrace leadership for a greater cause. Also: a layperson’s guide to TikTok.
In a new program, the National Frozen & Refrigerated Foods Association is serving up ready-made lesson plans to teach students and families how frozen foods can cut down on food waste.
The Hospital and Healthsystem Association of Pennsylvania has launched a program, driven by face-to-face meetings, to encourage information sharing in fighting the opioid crisis in the state.
With a variety of fields represented, the new Alliance for Responsible Professional Licensing aims to speak up in state legislative battles over credentialing, which have picked up in recent years.
In a statement supported by almost 200 CEOs, the Business Roundtable is broadening its definition of corporate purpose to encompass serving the interests of customers, employees, and others—not just shareholders.
The National Association of Federally-Insured Credit Unions has enjoyed a membership and revenue spike in recent years. The secret? A lot of face time.
High-level female employees tend to see their compensation go up with a woman as CEO, a new study finds—but women at the lower end of the pay scale are less likely to get a boost.
People often attend your conference because they're looking for solutions to their problems. Consider how you can reinvent your expo hall or other meeting elements to deliver on that need.
The National Association of Realtors is working with a food-salvage nonprofit to help redistribute unused food from events—and is encouraging its 1,200 state and local affiliates to do the same.
[Sponsored] Scientifically proven features and state-of-the art solutions to reimagine the wellness experience are at the core of this partnership.
With its new ambassador program, the DevOps Institute aims to promote a human-first approach to software development. Volunteers from around the world have already signed up to take part.
By request of members, most of the nearly four dozen new badges recently announced by Girl Scouts of the USA focus on different aspects of STEM, including coding, cybersecurity, and space exploration.
The company, which remains publicly traded and active on the stock market despite losing its initial momentum, is taking a careful approach to building engagement by using a monthly membership model.
Leaders who are changing their organizations can fall short when it comes to selling the change to employees. CEOs who've done it say there's no such thing as overcommunication.
Shifting power dynamics require leaders willing to engage the crowd, said "New Power" authors Henry Timms and Jeremy Heimans, kicking off #ASAE19 Sunday morning.
[Sponsored] A strong professional community makes for an appealing—and invaluable—meeting destination.
[Sponsored] Associations that embrace this new wave of technology won’t just survive, but stand to experience explosive growth, says JP Guilbault.
As associations more often have employees operating in locations around the world, the skills required to manage that workforce are changing. Modern expectations, technology, and time zones must be tackled in new era.
A recent study finds that the increased scrutiny of security incidents is leading many chief information security officers, or CISOs, to report right to the top, rather than to the CIO.
[Sponsored] Smart organizations are increasingly turning to strategic partnerships as the best way to exceed rising consumer expectations.
A recent study shows that CEO transitions are happening more often, and under tougher circumstances. Their replacements will need more support than they're usually given.
For associations looking to better connect with their members,“relevance is king,” explains CEO of Community Brands JP Guilbault.
NBA Top Shot, a new platform being developed by the creators of a successful blockchain-based game, will allow fans to collect, trade, and compete with their favorite player moments.
Shifts in an organization’s mission, strategy, and leadership can feel like an earthquake for staff, which makes focusing on organizational culture a critical element of change management . Seasoned leaders describe what it takes to navigate the cultural aspects of change well.
Stagnant membership growth, underutilized benefits, potential new members hiding in plain sight—these may be signs that it’s time for a membership model redo. But how should you restructure? Three associations made adjustments—big and small—that add access, equity, and ease to the member experience.
A roundup of new hires and other personnel moves in the association industry.
Looking to teach new volunteers the governance ropes? Take advantage of your LMS for orientation.
Be ready to investigate a report of sexual harassment.
Voting is a standard method for choosing a board, but it can be used for a lot more. Pete Martin, CEO of Votem, Inc., a mobile voting platform, explains how associations can leverage voter technology not just for tallying elections, but also to tap into their members’ voices.
Look for signs that an association merger may be a smart move.
An inclusive view of global problem-solving from Melinda Gates.
In sometimes surprising ways, associations play direct and indirect roles in bringing the products, services, and activities of daily life to people around the world. Including roller coasters.
Marketing departments need a content strategy that aligns with the association’s mission, engages members, and allows for repurposing across multiple channels.
Apple’s new augmented reality walking tour offers one way to leverage your meeting destination. Also: Does your event have a disaster preparedness plan?
Research shows that taking a big risk in your marketing efforts has big payoff opportunities. Also: a data scientist’s take on how to fix data errors.
The popular dating app Tinder will now provide warnings to users in countries where same-sex relationships remain illegal or where their safety may be threatened, using data tracked by a global LGBTQ organization.
Periodic dips in enthusiasm are normal, but if disinterest persists, find ways to reinspire board members. Also: how one nonprofit’s alternative healthcare policy is saving the environment.
The National Association of Area Agencies on Aging’s 44th Annual Conference & Tradeshow begins this weekend in New Orleans. Attendance is expected to top 1,200.
A new study by the National Funeral Directors Association reveals that more consumers prefer cremation and green burial options. This means that both NFDA and its members must make changes to stay relevant.
The International Trademark Association launched a podcast last fall to talk industry trends. The twice-monthly cast not only helps promote INTA’s goals but also helps the organization reach a broader audience.
To provide meaningful engagement opportunities, associations need to help members master “connectional intelligence.” It’s less about chalking up connections and more about putting them to good use.
PD GENEration, a new initiative of the Parkinson's Foundation, will give patients access to free genetic testing and counseling. The results will also be used to help uncover new treatments for the disease.
[Sponsored] JP Guilbault, a thought leader on the future of work and technology, breaks down the implications and advantages of a fully connected world.
Not hearing back from your media contacts? You may be annoying them. Also: how to leverage criticism for creativity.
Two new reports indicate that membership growth and retention are holding steady despite global economic uncertainty. And many associations currently seeing membership growth are tapping into the power of innovation and optimism about the future.
#ASAE19 Game Changer speaker Brant Menswar brings a rock ‘n’ roll sensibility to leadership. That means knowing how to strike a chord while forgiving your bum notes.
[Sponsored] We’re facing a transformation of working at a pace like never before—these are the skills we need for the workplace of the future.
Giving attendees the chance to offer feedback opens the door to negative responses—but those comments can help you grow. Also: Successful planners understand the “why” behind meetings.
In an attempt to reverse a lingering skills gap that is expected to grow in the coming years, the National Association of Manufacturers is launching a $10 million campaign.
Change is inevitable, and it usually affects members. At the Yoga Alliance, member engagement and the creation of a feedback loop has helped the group undertake the process of updating its yoga teaching standards while maintaining members' trust.
With a goal of reusing more materials from decommissioned wind turbines, the trade group WindEurope is collaborating with chemical groups to find uses for composite materials used in turbine blades.
Apps, once a novelty for phone owners, are becoming increasingly integrated in the travel experience—whether the goal of the trip is business or pleasure.
The American Hotel & Lodging Association’s No Room for Trafficking campaign aims to build resources for members to identify and stop human trafficking when it’s uncovered.
[Sponsored] Hyperlocal events inspired by undertourism provide a break from the norm, creating authentic experiences within the host city.
[Sponsored] Take learning out of the classroom and into the workplace, advises JP Guilbault, reaping the multitude of benefits which will naturally follow.
Since today’s attendees expect a more immersive and memorable event experience, the role of a meeting planner has evolved. A look at three new roles that planners must master.
The Air Conditioning Contractors of America implemented a new program this summer that allows employees to take off every other Friday if they go to a networking meeting and write up a short report.
Association professionals take inspiration from all types of leadership. We wanted to know: What leader do you admire, and why? Here's how a few readers answered.
Climate Health Action, a coalition with the backing of a number of medical associations and other organizations, released a policy agenda this week, just ahead of the first presidential debates.
[Sponsored] Connecting with peers in natural and interactive settings is where the rubber meets the road for meeting attendees.
Rapid change can be unnerving, but associations that adapt in this era of disruption will thrive—recognizing the many opportunities of tomorrow.
New research from Eventsforce shows that more organizations are using event apps, but that there are still challenges when it comes to adoption rates and measuring ROI. A look at how to improve both.
The association is teaming up with the emergency technology firm RapidSOS on a new voluntary tool to make patient health information available to first responders immediately.
This week, the House Ways and Means Committee passed a tax extenders package that included a provision to repeal the 21 percent tax on certain employee benefits provided by associations. It now needs a full House vote.
With the homegrown hashtag proving greatly successful as a marketing tool among its members, NAFSA has officially taken ownership of #YouAreWelcomeHere and will support the campaign’s growth.
We all have bosses, but over the course of a career only a few stand out as taking a special investment in teaching, growing, and advancing the professional lives of others. Hear from association pros who were lucky enough to have mentors that did just that.
The B Corp designation is awarded to socially minded businesses that meet high standards of transparency and accountability. B Lab, the nonprofit that awards the certification, is working to build on the model's success so that more companies adopt a mission-focused mindset.
Long the subject of breathless hype, blockchain technology has started to find its way into real-world use cases. A recent whitepaper highlights where associations and their members might come into play.
The Global Semiconductor Alliance will aim to bring more women into the field with its Women’s Leadership Initiative, backed by leaders at companies such as AMD, ARM, Nvidia, Qualcomm, and Intel.
Workers like their routines, and don't have much faith in their coworkers, according to a recent survey. If leaders want cross-functional activity, they'll have to make the case for it—and nix the useless meetings.
Members of the International Trademark Association created an exhibit for the National Inventors Hall of Fame Museum. The exhibit uses content inspired by a public awareness campaign that educates young people on counterfeit goods.
Whether it involves expanding your scale or workshopping your messaging, a well-considered approach to launching a new tech product can really pay off. Here are a few ideas to get going.
A new report from the fundraising platform Classy finds that nonprofit employee satisfaction rates top 80 percent, but closer alignment between employees and leadership could make things even better.
The nonprofit consumer group, best known for its popular magazine, is expanding its efforts in the data privacy realm with a just-announced Digital Lab—an initiative backed by the founder of Craigslist.
"New Power" authors and 2019 ASAE Annual Meeting keynoters Jeremy Heimans and Henry Timms see a world where people are less inclined to engage with associations. That can change, if associations are willing to loosen the reins a bit.
A new endowment launched by Master Builders of Iowa will fund innovative solutions to close the industry's skills gap and bring younger workers into the construction field.
Johnny Earle grew his brand using a mix of clever packaging, personal connection, and collaboration. The opening keynoter at ASAE’s 2019 Marketing, Membership & Communications Conference says associations can apply these same techniques to their marketing efforts.
In the midst of a somewhat confusing membership-driven market for electric vehicle charging, a Volkswagen-owned firm starting up a new network is making paid membership optional for its consumers.
A policy that would compel visa applicants to the United States to share five years of details about their social media use could chill inbound U.S. travel, said a number of groups, including ASAE.
Knowing tech is becoming an increasingly important part of association leadership.
Social media platforms and text-based applications allow for chatbot integration. Here are four places where members might turn for self-service using a bot.
What your staff should know about fast data—and how to train them.
Fast data may be the next big thing, but what exactly is it, and how can it help your association?
A glossary of some of the most common or important technology terms you might run into on the job.
Associations can’t function like they used to, laying out a few rigid ways in which members may participate in the community. Now, members want to define the terms of engagement—or they won’t join at all. Jeremy Heimans and Henry Timms have a vision for what next-generation nonprofits look like in a “new power” world.
A roundup of new hires and other personnel moves in the association industry.
Trust has value, and boards must earn it.
When bad stuff happens—whether it be a financial scandal or a cyberattack—associations need a communication plan. An expert offers tips to help your organization get it right when it matters most.
New research from Eventsforce finds that GDPR, the European Union’s data protection law, has changed how event planners handle data, but compliance challenges remain.
If the wrong visitors dominate traffic on your association’s website or if pages targeted at members aren’t carrying their weight, look at ways to change that conversation. Here are a few ideas.
New reporting shows what the platform’s top users have in common—and how brands can leverage that data. Also: experiential marketing statistics to know.
The International Glaucoma Association and the American Association of Diabetes Educators have each created free information sheets aimed at keeping Muslim patients healthy as they participate in the holy month of fasting.
The National Restaurant Association’s ServSuccess program—its launch timed to coincide with the group's 100th anniversary celebration—aims to improve paths for restaurant worker advancement and improve employee retention.
NAFSA’s 2019 Annual Conference & Expo begins next week in Washington, DC. Around 10,000 are expected to attend.
Think your association has nothing to learn from Game of Thrones? Think again. Also: the key to protecting your accounts, according to Google.
A bill introduced in the Pennsylvania legislature is the latest in a series of state-level measures that threaten certifications offered by associations and other private organizations, according to ASAE and the Professional Certification Coalition.
The latest annual roundup from the International Congress and Convention Association finds that the U.S. hosts more meetings than any other country, though Europe dominates the city charts.
The Supreme Court’s decision to allow users to sue Apple for running its iOS App Store as an alleged monopoly could discourage others from building such platforms in the future, tech associations warn.
A United Nations report on the decline of biodiversity is shining a light on environmental issues many associations hold dear, from the importance of plant life to the preservation of animal species.
The craft beer trade group is distributing $20,000 in grants to local festivals and employment programs that aim to bring more diversity and inclusion to the growing sector.
This year has been productive for planners. But if current trends are accurate, 2020 will be challenging for the event industry. Also: Set up your board for governing success.
As a major specialty retail chain runs into problems with its helium supplies, so too is the scientific community, which is drawing attention to a shortage that's causing more than birthday party woes.
Is your online community inactive or failing to meet goals? It might be time for an update. Also: leaders’ role in career development.
Many leaders avoid tooting their own horn for fear of looking arrogant. But two longtime execs say putting yourself in for awards and praise needn’t be egotistical—and can benefit an entire association.
The technology trade group, working from the wish lists of employers and industry pros, is hoping to bring certifications to areas such as data visualization and the programming language Python.
A new report from the Public Affairs Council finds that federal watchdogs are most trusted by congressional staffers, but associations and think tanks top other forms of private-sector advocacy.
The Association for Enterprise Opportunity, following through on work on its three-year Tapestry Project, has launched action labs in five cities to support black-owned businesses on the ground.
Catherine Prather has worked at the National Tour Association for 25 years. Soon she will take on the CEO role. As she prepares, she shares some of the steps that got her there.
Geoff Freeman, president and CEO of GMA for the past year, is revising the strategy and message of the trade group, which had dealt with high-profile member departures.
The organization behind the popular licensing standard has launched a new search engine that aims to make it easier for creators to find works that can easily be reused and remixed online.
Today, everybody wants to feel like a stakeholder in an organization, and a new study suggests command-and-control leadership is obsolete. But strong execs still have a role to play.
Two major healthcare groups have launched Leadership Evolve, a multimedia content initiative that aims to improve collaboration among leaders in medical facilities.
Recently, consumer apps such as Google+ and BlackBerry Messenger have pivoted to pure business software plays—where they might have better odds of success. The reason? A natural focus on ease of use.
The Energy Storage Association, overseeing a growing industry, has created a corporate responsibility initiative that aims to put safety out front. At least 30 companies have signed on to take part.
The association registered its first alloy designed for 3D printing applications this week—something so new that it had to create a new type of designation for it.
Email remains the most popular way to engage new members, but some associations are testing creative alternatives in an age of email fatigue.
It’s tempting to jump right into the new ways to engage members in certification. But before you launch your digital badges and microcredentials, think about where your members are—and how long they’ll stick around.
The Pentagon's decision to rescind rules that allowed transgender people to serve in the military went into effect Friday, drawing condemnation from several organizations, including the American Medical Association.
Google reinvents the retired social network Google+ as a workplace communication tool for Google Apps. Also: the value of events as a brand builder.
All Raise, a nonprofit that aims to increase the influence of women in both the startup and venture capital spaces, is in full-growth mode with a newly hired CEO at the helm.
Three major ad industry groups are taking part in Privacy for America, an initiative pushing for stronger federal privacy laws. Such legislation would preempt a California law that passed last year.
CEOs who are the are the sole staff member have a lot of authority, but a lot of communicating to do with the board. One expert offers some advice about how to manage the challenge.
Netflix’s recent success in the film industry has created new membership opportunities—and fresh tension with theaters and directors. One recent debate: Should it be eligible for the Oscars?
The National School Boards Association’s new report offers to help industry groups interact better with school districts to prepare “life-ready” graduates.
The Coalition to Protect and Promote Association Health Plans warned that a court decision last week overturning Labor Department rules for AHPs could result in thousands of people losing health insurance coverage.
The International Society for Technology in Education’s new SkillRise initiative aims to provide resources that could help raise the digital literacy level within the working world.
The Renewable Energy Buyers Alliance, sporting a number of major companies, aims to help boost renewable energy by breaking down regulatory and institutional barriers that make it harder to buy.
As associations become more cost-focused and revenue-driven, staff outside the finance department need to have knowledge that will enable them to make better business decisions.
Digital badges? Gamification? Tiered or standalone certificates? Credentialing and certification are as complex as today’s workforce. But a focus on needs—yours and learners’—can point your program in the right direction.
Associations band together to support diabetics in natural disasters.
A roundup of new hires and other personnel moves in the association industry.
Momentum is building to repeal tax on nonprofit employee benefits.
A new study says nonprofit boards are slow to pursue diversity and inclusion efforts. Fixing the problem will require a lot of will and a little patience.
Saying that a pending bill in the Texas Legislature would discriminate against the LGBTQ community and hurt business, ASAE, along with others in the tourism, business, and association community, held a press conference to oppose it.
Recognizing an imminent labor shortage in its industry, the National Kitchen and Bath Association launched a conference program for local high school students to build awareness about careers in residential construction and design. It’s a model for others to consider.
While technologies like artificial intelligence could make it easier to pinpoint instances of expense-report fraud, many organizations haven’t embraced digital reporting.
A new endeavor to modernize state-level regulation of the energy industry has backing from a wide range of stakeholders. The Smart Electric Power Alliance brought together the players.
CEOs are urged to be fast-paced change agents, but it’s an approach that can court failure and risk losing valuable input.
A new report from CAF America credited a strong economy for helping to improve numbers for charitable donations and volunteering last year.
The group, which represents small cable providers, is rebranding to ACA Connects in part because it wanted to put the focus on what its members’ technology does, not what it is.
Association members have stories to tell. The American Geophysical Union has enlisted StoryCorps, a nonprofit that collects and archives audio conversations with everyday Americans, to document its members’ accounts of their journeys through science.
The University Professional & Continuing Education Association’s 104th Annual Conference begins next week in Seattle. Attendance is expected to top 700.
The Reverse Logistics Association is a group that represents the logistics for products after their initial sale—a business that, in the e-commerce age, is growing, quickly.
After the FBI exposed college admissions cheats, the Independent Educational Consultants Association helped members stay ahead of any potential fallout. It also came with good news for IECA: a spike in membership applications.
Young professionals can gain a lot of perspective from workplace mentors—even if they communicate via new tools like apps. But experts say face-to-face interactions still have a major role.
Move over, BHAG. According to several speakers on day two of the ASAE Great Ideas Conference, sometimes the best path to innovation is to set aside the big, hairy, audacious goal and go small instead.
A coalition of business groups and convention and tourism leaders, which includes ASAE, is expressing concern that a pending bill in the Texas Legislature could weaken protections for the state’s LGBTQ workers.
The age of the “great man” leader may be over, but one study suggests CEOs still stumble over their egos. A little humility and openness to learning can help.
Earlier this month, the Department of Labor proposed new rules to raise the salary threshold under which employees could earn overtime pay. The proposal is now in a 60-day public comment period.
The 21-member-strong Public Interest Technology University Network, backed by a trio of large nonprofits and a number of major schools, aims to bring together the worlds of public policy and tech.
Among the supporters of the just-reintroduced Equality Act: trade and professional associations and a 164-member business coalition.
The International Nanny Association’s 34th Annual Conference begins next week in New Orleans. Attendance is expected to top 250.
The association’s new Organic Fraud Prevention Solutions program, finally out in the wild after a multiyear warm-up period, aims to pinpoint potential cases of fraud in the organic supply chain.
A recent report makes the case that progress on gender parity in top leadership roles often happens in fits and starts. The report makes the case that HR can help keep things consistent.
Leaders who act “from the gut” are often swayed by a host of biases. One Nobel-winning psychologist has come up with what he thinks is a better way.
The global meetings industry is predominantly female. In honor of today’s celebration of the impact women make worldwide, a look at how the meetings industry is doing its part.
A controversial provision in the 2017 tax reform law that taxes certain fringe benefits offered by nonprofit employers is now a target for repeal in both houses of Congress.
The National Rural Electric Cooperative Association’s 2019 Annual Meeting begins next week in Orlando. Attendance is expected to top 6,000.
From annoying gadgets to frustrating apps, it’s not unheard of for a tech frustration to surface around every corner. Here were just a few of the ones that are racking the brains of association executives.
Spring offers a chance to rethink membership campaigns, adding seasonal tie-ins and creative themes that make it more fun to recruit and engage.
An ethics track and a lowered experience requirement recognize the standard-bearing role associations play—and leaders' urge to grasp the association industry faster.
Integrating AI into your organization’s daily work isn’t as effortless as flipping a switch, but it's easier if you start with the right framework and the right people.
In the wake of the Nike shoe blowout during an NCAA game, a public relations expert says associations shouldn’t run from negative publicity, but instead use it as an opportunity to show members their value.
Ghosting, something often associated with dating, has become increasingly common among job applicants—or even new hires. How can you prevent a crisis when a new employee doesn’t show up?
As we use more and more files on a given day, it’s becoming harder and harder to track them. That means a stronger strategy around file management is necessary—both technically and practically.
Chatbots aren't just a customer support tool, nor do they represent a replacement for another person. If you’re looking into including one on your website or app, read on for some strategic considerations before jumping into the land of bots with both feet.
New research shows that women and men value different things when they attend exhibitions and conferences. Associations can benefit from those differences if they're thoughtful about it.
Against the backdrop of Black History Month, the chairman of the Credit Union National Association wants diversity and inclusion added to the seven principles that have guided co-ops for 175 years.
The Global Cyber Alliance, which has the backing of major municipal law enforcement agencies, is launching a toolkit that aims to make strong security something that even a small business can attain.
A proposed New York state law that would bar the public release of mugshots to prevent their exploitation online has set up a conflict between privacy and the public's right to know. Organizations on both sides are speaking out.
(ISC)² is planning a major expansion of its online education efforts, including the addition of new staff, as a way to help cybersecurity pros keep up with the latest trends.
Telecom industry groups have stepped up their efforts to stop robocalls by developing call verification and blocking standards. But the head of a new technical group warns that many details remain to be worked out before you can kiss robocalls goodbye.
Your members’ employers no longer just prefer someone with soft skills—they’re a requirement. Develop a training curriculum to help members drive the industry forward. Also: the one trait missing from your content strategy.
Phishing schemes are getting more personalized and more targeted—and it’s up to both you and your employees to know how to deal with them when they occur. Read on for a few tactics for improving your odds of staying safe from data or identity theft.
The Mount Rushmore Society, a supporting organization for the popular South Dakota national monument, keeps things presidential throughout the year for visitors ready to make the trip in their general direction. The organization recently had to step up to offer support during the federal shutdown.
The ALS Association’s new fundraising campaign asks supporters to "voice your love" for ALS patients who can't speak for themselves. Collaboration with the TRON Foundation is boosting the campaign's transparency and extending its reach through a large tech community.
You want your members to be happy—but unintentional negative interactions with your staff could prove a major turnoff. Also: The National Confectioners Association is offering more health information and options for its sweet treats.
The Interactive Advertising Bureau, noting a recent trend of direct-to-consumer brands online, is making an effort to bring those brands into the organization—both as members and within the high-profile ad organization's board.
The International Grown Diamond Association has helped raise the profile of synthetic gems, despite working on a shoestring budget. Now there’s word of a new group that would focus on marketing in the space.
The North American Association of Commencement Officers’ 2019 Annual Conference begins next week in Reno, Nevada.
After a Bud Light ad put its members and the product they grow under attack, the National Corn Growers Association reacted quickly to protect its industry.
CareSource has been growing rapidly. From 2006 to 2017, its employee base grew 300 percent, and recently, its longtime CEO retired. To deal with this upheaval, the nonprofit turned to change-management coaching, which it says saved the organization millions of dollars and helped senior leaders keep employees engaged.
The Right to Repair Coalition, a group of auto repair firms that successfully pushed through a ballot measure more than six years ago, has re-formed as a result of changes to the way vehicles are made—with the goal of ensuring the right to repair doesn’t get lost in the shuffle.
To improve workplace environments, leaders should promote a culture of speaking up. Also: ideas for more inclusive events.
Are your members too busy to engage with your association? Maybe it’s time to rethink how you talk about member benefits and services, reframing them as time-saving opportunities.
Rather than a single “next big thing” to define the way that the tech sector builds itself, CompTIA’s latest industry outlook argues that 2019 will be the year that many of the big trends will come together.
A new partnership between major outdoor industry groups aims to amp up advocacy around climate change—an issue that has a direct effect on the length of the ski season.
As it hits a key anniversary, it’s safe to say that Facebook, as a social network and company, is well into its terrible teen years. But it’s worth remembering the reasons why the network hooked us in the first place—because they’re the very things that associations want to do well.
Bipartisan support to repeal a 21 percent tax on fringe benefits, include free parking and mass-transit assistance, is growing. Meanwhile, a new report commissioned by Independent Sector reveals the impact of the tax on nonprofits.
A report from the software company Doodle suggests that hundreds of billions of dollars are wasted on ineffective or wasteful workplace meetings each year. But a few tweaks could help matters.
Plenty of studies show that employees often feel disconnected at work. Improving that situation can depend on leaders better defining success, and building a culture around it.
The home rental platform, which is already seeing consumers renting spaces through it specifically for the purpose of hosting events, is formalizing the strategy with the acquisition of the Danish company Gaest.com.
Exploring the two different sides of leadership that make associations what they are. Association leadership is a two-sided coin: the CEO on one side, the volunteer board chair on the other. By extension, of course, the leadership team includes other senior staff and the full board of directors, who together ensure that the organization serves […]
For a first-time association executive, getting to know the board can be a daunting prospect. How can a freshly minted CEO win the confidence of the organization’s volunteer leaders while establishing a foothold on the top job? Here’s how a few first-time CEOs navigated this experience, achieving long-lasting trust and collaborative relationships with their boards.
Board members often come to their first meeting in need of help in building their strategic thinking skills. Firm guidance from the CEO can cultivate a focus on the long-term big picture and guide board members out of the operational weeds. But be prepared: This shift takes time and patience.
When a new CEO sits in the executive chair for the first time, listening is a top priority. In her e-book CEOs’ First 90 Days, executive coach Cynthia Mills, FASAE, CAE, outlines three actions to take in the first month on the job.
Stone features add beauty to houses built for wounded veterans.
A roundup of new hires and other personnel moves in the association industry.
To become reality, ideas need a vetting process and a committed CEO.
An online form makes it easier for volunteers to lend a helping hand.
A flood of event data is both an opportunity and a challenge.
In The Fearless Organization, Harvard professor Amy Edmondson makes the case for creating psychologically safe workplaces.
A new report from an American Society of Landscape Architects-affiliated coalition notes that streets have gotten deadlier in the past decade, in large part because they’re not as safe for pedestrians as they could be.
Working with prominent political donor Charles Koch, a number of major trade groups threw their support behind an initiative that aims to encourage employers to consider workers with criminal records for open positions.
The National Governors Association recently began billing itself as "nonpartisan," rather than "bipartisan"—a subtle shift that speaks to the importance of knowing how your organization is perceived by insiders and outsiders alike.
Plenty of tools out there could help give your visuals a boost—but they won’t completely replace the need for an actual designer. Also: Are web analytics bunk? Here’s what a former Reddit CEO had to say.
In a letter to lawmakers and President Trump, hundreds of organizations representing the business community urged an immediate end to the prolonged federal government shutdown, saying the impasse is causing significant damage to the economy, individual businesses, and families nationwide.
Like new employees, first-time conference attendees will benefit from a smooth and successful onboarding experience. Some ideas for building an attendee onboarding strategy that will turn first-timers into long-timers.
The International Ticketing Association’s 40th Annual Conference and Exposition begins next week in Grapevine, Texas. Attendance is expected to exceed 1,000.
A new clickable guide from the Pet Food Institute provides a detailed visual resource describing how different nutrients found in common pet foods help improve cat health.
A coalition of major hospital groups, led by the American Hospital Association, is making the case that improved information sharing is imperative to improving health outcomes.
The streaming service is the first member of the film industry trade group that isn’t a traditional studio. It comes during an awards season in which Netflix is scoring big.
As part of an initiative to examine future forces shaping the corporate real estate profession, CoreNet Global spent time interviewing its members worldwide. The effort resulted in a new study forecasting industry trends that will affect members and the association by 2025 and beyond.
Nonprofits are concerned about negative effects that could come from a new California law regulating how organizations collect and use personal data. The Nonprofit Alliance is looking to amend the law and pressing for "carefully crafted" federal privacy legislation.
Associations around the spectrum are encouraging their members to offer aid to furloughed federal employees—as are some event venues.
In the past year, a number of major email service providers—particularly, and most prominently, Campaign Monitor—have expanded via acquisition. What should associations know, and what are the pitfalls to avoid?
Volunteer work not only aids your community, but it can also help you develop relationships and skills that are helpful in a professional environment. Find out how your fellow association pros have benefited from volunteering.
Grants totaling $4 million from three major foundations will support an American Alliance of Museums initiative to help museums build more diverse boards. The effort comes two years after an AAM study identified the problem.
The Universities Space Research Association is launching the Earth from Space Institute, a new program that aims to identify problems happening on the ground from the sky. And they’re bringing in a former NASA official to lead the initiative.
With large amounts of single-use plastics ending up in oceans and elsewhere, a new corporate-backed coalition, called the Alliance to End Plastic Waste, aims to boost recycling and conservation efforts. However, environmental groups are skeptical.
Last month, the IRS issued interim guidance on the 21 percent excise tax on tax-exempt executive compensation exceeding $1 million. ASAE will continue to work to reduce the impact of the excise tax on associations.
A seemingly freewheeling networking event over food and drinks can provide the structure needed to encourage new and lasting connections.
Going through downtime before your annual conference? Use these strategies to keep members interested and engaged. Also: Event tech in 2019 will focus less on innovation, more on existing technology.
With changes in industries happening ever more rapidly, associations will have to ask how staffs should best do their work. Bringing the question directly to staff is a good first step.
The Coalition for Better Ads, which has come up with a lengthy list of ad types that it says publishers should retire, is taking the effort global—thanks in no small part to Google.
Hotels are making it easier for guests to work, connect, and explore during their stays. Consider these three examples—and whether you might do something similar for your conference attendees.
Whether in the form of 5G wireless, 10G wired, or via new industry initiatives, associations will be all over this year’s CES, the high-profile electronics show.
A number of major conferences and tradeshows taking place in January, including this week’s CES and many scientific conferences, are dealing with the loss of numerous attendees and presenters from the federal government—leading events to quickly switch gears.
Effective communication is no longer just a soft skill; the ability to persuade gives you a competitive edge. Also: how to deal with an executive transition.
Economic signals suggest some belt-tightening may be on the agenda for 2019. Lessons from the last recession may offer some guidance for handling the next one.
Associations representing federal contractors in the defense, aerospace, and professional services sectors are pressing for an end to the ongoing government shutdown and providing resources to assist affected members.
The Soil Science Society of America’ s 2019 International Annual Meeting begins this weekend in San Diego. Attendance is expected to top 4,000.
If your longtime employees are leaving your organization and you're struggling to find new talent with the right expertise in a tough job market, you're likely suffering from brain drain. Consider these strategies to ease the pain.
Two recent studies on succession plans for the C-suite’s finance head found that many organizations didn’t have one—especially when it comes to smaller workforces.
A number of national parks have suffered severe declines in service—and have faced closures—as a result of the ongoing partial shutdown of the federal government. Associations have offered both financial assistance and advocacy support amid the shutdown.
The coworking giant has encouraged new takes on traditional office space—and its aggressive growth is leading to a surge in competition. Next time you're looking for office space, you may find unexpected new options.
Gender diversity within boards is improving gradually, but not at a level that can make an impact. To incite change, boards might have to rethink their processes.
A coalition of associations, including ASAE, is supporting the government's request that a court dismiss a lawsuit challenging Labor Department regulations for association health plans.
Good financial planning is integral to the success of any association, but here are some indicators that your organization might need to improve its tools and processes.
The civil rights organization launched a weeklong boycott of Facebook Tuesday, saying it had failed to respond strongly enough to misinformation posted on the platform in 2016 that reportedly aimed to keep African-American voters from the polls.
With the Defense Department putting a tighter focus on cybersecurity when dealing with contractors, the Aerospace Industries Association has responded with new voluntary industry standards that aim to complement the Pentagon’s work.
Microsoft’s decision to embrace the same browser engine that Google’s Chrome relies on may make developers’ lives easier in the short term, but to think you should develop only for Chrome-based browsers is a big mistake.
Success in some areas can lead to a false sense of satisfaction. A closer look can reveal where you might be leaving money on the table.
Borrowing cues from Amazon Prime with a need to build long-term engagement, major retailers are starting to embrace subscription or membership strategies—taking advantage of their physical presences to boost the potential value of the offerings.
With diversity issues long facing its membership and golf in general, the association sees opportunity for improvement as it moves to the Dallas area in the coming years.
Australia's National Retail Association threw its early support behind efforts by both retailers and state governments to replace single-use plastic bags with multi-use alternatives. Despite controversy, the decision led to an 80 percent decline in their use in just a few months.
Putting a price on membership, products, and services can feel fraught with risk and uncertainty. How do you define the value of something? Will members revolt against a price increase? But pricing shouldn’t be guesswork: Patience, testing, research, and a little courage can lead you to the right number.