A new study by American Express Meetings & Events shows that policies on time-tracking, contracts, and budget planning are often at odds with what actually happens.
Two associations representing venue managers and exhibits and events announced they will come together to cross-promote each other’s products and services.
With complex tools and lots of options, choosing a donor management system can be difficult—but focusing on usability, needs, and budget could help keep expectations in check.
While associations often have great product launches, managing those products over time can sometimes fall by the wayside. Ensuring there are evaluation metrics and regularly reviewing them can help organizations main strong-performing products and sunset weaker ones.
While associations put a lot of hard work into quickly transitioning their in-person events to virtual offerings last year, many received feedback from participants that networking opportunities fell short. With that in mind, many groups are trying new offerings to boost engagement among attendees.
[Sponsored] How associations can adapt to the times with research and the right technology.
[Sponsored] With a measured strategy and the right tools, you’ll avoid mistakes and burnout.
[Sponsored] An expert in events gives advice for how to succeed in an ever-changing business climate.
With the challenges of COVID-19 forcing associations to adapt, the Greeting Card Association moved to a new management model to help the organization modernize and navigate pandemic-related changes.
Tap into the power of an AMC when you feel your organization’s resources and expertise are lacking. Also: Optimize content for voice search.
Coronavirus has forever changed the meetings industry. As a result, event professionals need new skills to best navigate this new environment. Three to consider developing.
A Project Management Office might be a fit for your association. Also: The art of the love letter.
A recent survey by Tradeshow Logic confirms that many exhibitors consider virtual events risky compared to in-person events. But there are ways to win them over.
Laptops, monitors, and other devices went home with employees months ago, and your organization may have had to support other remote tech needs along the way. An IT association says asset management is necessary now, before workers return to the office.
Workers' increasing comfort with remote work and videoconferencing will outlast COVID-19, says PMI CEO Sunil Prashara. That's good news---and a warning sign.
Despite the large economic hit the meetings sector is dealing with due to coronavirus, industry professionals, venues, and organizations have still found ways to support one another and their communities.
As concern about the coronavirus grows, the World Health Organization recently released a report with recommendations about keeping attendees safe at large events.
[Sponsored] Planners need to be aware of and prepared for these issues affecting events the most today.
Make it easier for members with children to participate in your meetings. Also: how to leave work behind when you’re not on the job.
A series doesn’t become the juggernaut Star Wars has without having universal themes that resonate on many levels. One expert highlights the key lessons association execs can learn about effective work environments from the film series.
A study analyzing speakers at thousands of events since 2013 found a small improvement in the representation of women compared to last year's study. But not enough: Almost two-thirds of conference presenters are still men.
Before the numbers take a hit, work with chapters to keep finances in order. Also: How tech-savvy are meeting planners?
[Sponsored] Creating a diverse representation on your stage or on your committees is a tough issue to tackle, but change only happens when we push for change.
Whether on Giving Tuesday, during your annual meeting, or at any other time of the year, website downtime can be a real pain. Check out a list of suggestions on how to keep things safe.
New research reveals that many meeting planners don’t think they have the skills or knowledge to make informed decisions about event tech investments. Is there a way to close the gap?
The American Horse Council thought it had a trusted employee, but it really had a thief. A look at its story, as well as tips to stop fraud at your association.
[Sponsored] Everyone wants to make their event more engaging, output-focused, and fun. But it’s hard to know how to get started. Here are three formats to try!
Not every “wow”-worthy gesture at an event has to be bold—sometimes, it just has to be supremely useful. Here are a few smart ways associations impressed their attendees and exhibitors.
Shifts in an organization’s mission, strategy, and leadership can feel like an earthquake for staff, which makes focusing on organizational culture a critical element of change management . Seasoned leaders describe what it takes to navigate the cultural aspects of change well.
Let prospects experience your association’s member journey, benefits included. Also: how one nonprofit is using yoga to alleviate stress for students.
New research from Eventsforce shows that more organizations are using event apps, but that there are still challenges when it comes to adoption rates and measuring ROI. A look at how to improve both.
[Sponsored] Association events are poised for change. Are we able to head off the competition (even outsiders) before they catch us off guard?
New research from Eventsforce finds that GDPR, the European Union’s data protection law, has changed how event planners handle data, but compliance challenges remain.
If current meeting technology trends are any indication, big changes are headed for annual conferences. Also: how mindfulness can make you a better leader.
The drumbeat of hype around 5G is picking up, but it might take awhile for meeting planners to capitalize on the new high-speed network. Here’s what one association that recently hosted some 5G demos at its big event has to say.
Thinking about bringing an event app to your conference? Here’s what to consider when putting information at your guests’ fingertips. Also: Stop apologizing so much.
Meeting registration technology is changing. With it comes the need for greater data security. Also: Finding a learning management system fit for your organization.
Leveraging augmented reality at meetings only works when planners understand the tech—but that doesn’t mean they have to be experts. Also: Who wins in the battle between an AMS and CRM?
[Sponsored] Using ideas for the future to improve our events today.
The Global Business Travel Association reports that a significant number of travel buyers rarely, if ever, conduct risk assessments—despite the fact that there’s a growing interest in risk management.
Your conference might assign certain status roles to attendees. To create a better experience for all, adopt a more fluid, individual approach. Also: the benefits of culture change that comes from the grassroots.
An HR expert offers disaster-planning advice that will allow associations to have policies and procedures in place to help them—and their employees—weather any storm.
Struggling with event data management? Research shows 4 out of 5 associations are, too. Also: ways to make your meeting more sustainable.
A new report from Bizzabo found that less than a third of event presenters globally were women, with the gender gap most pronounced at technology events.
Meeting technology will shift in 2019. Here’s what that might look like, according to industry experts. Also: engaging members during onboarding.
As made-for-Instagram pop-ups grow in popularity nationwide, it may be time for your association to make its next conference more photo- and selfie-friendly. A few ways to get it done.
It’s no longer enough to offer traditional sessions delivered by top-notch speakers; give your attendees a meeting to remember.
If your association is stuck with a clunky registration process, it’s time for a change.
Being able to communicate quickly in the aftermath of a crisis is one of the biggest ways organizations can help shape the story. Here’s how they can be better prepared to do just that.
IACC’s Meeting Room of the Future survey finds that event venues want to be there for event planners if they’re needed, and they’re ready to get out of the way when event planners want to take the lead.
The ongoing #MeToo movement has shone a light on sexual harassment at conferences and other events. A new coalition, led by the Association for Women in Events and joined by ASAE, aims to put an end to it.
Associations should think carefully about their strategy for translating when they launch events in different corners of the world.
What you do after an event is over can help you to create a bigger and better meeting in the future. Also: Why the public should be better informed about how nonprofits operate.
Some ideas worth considering as you plan different aspects of your upcoming meetings and events.
Condé Nast expands its event industry footprint by launching its own event concierge software. Also: A few things to consider before migrating to Microsoft's Office 365.
A popular event blog breaks down the event software landscape, in exacting detail. Also: Get your organization into an analytics mindset.
4 ways to give millennials what they want at your meetings.
Here are a few creative ideas to make your next meeting more compelling. Also: How to coach a rude employee to be more professional.
After serving as a shelter during and after Hurricane Harvey, the Houston Convention Center returns to business as usual. Also: how to set the right goals for your online community engagement strategy.
Don't let these marketing mistakes be the reason your event isn't a success. Also: Why nonprofits should develop strong relationships with donors.
Looking for more leadership development resources? Google is giving theirs away for free. Also: Take your team-bonding experiences to the extreme.
How smart venues are focusing their design around how people want to interact at events.
Some ways that small-staff associations can protect their financial assets and deter fraud by gathering support outside of the finance department. The bottom line: Don’t go it alone.
This year has seen a lot of ground-shaking moments in the event industry space. Keep your eye on these five top trends in the second half of 2017. Also: Clever ways to use hashtags to attract new talent.
A new report from the Trade Show News Network makes the case that technology's real benefit for the convention space has been added data---specifically, being able to apply that data to the work that event planners do.
You might not have an embarrassment on your hands as big as the Best Picture disaster that the Academy Awards had last night, but there are plenty of lessons to take away from that incident, along with a few other notable disasters over the years.
Don’t just send surveys after the event—pick up data at every stage of the process. Also: Why a new Twitter feature could juice up your event engagement.
An association data pro makes the case for a position dedicated to data management. Also: Instagram hits a user high point.
The company Yondr has built a business around the concept of locking concert attendees' smartphones in sock-size bags. Really. Also: The importance of evening events.
Learn how to hire a top-notch team to pull off memorable events. Plus: Giving up on your big idea isn’t the end of the world.
Ideas on how to challenge the expectations and ideas of the traditional event setting. Plus: What do #FacebookReactions mean for your organization?
The Online News Association makes its event-scheduling WordPress plug-in available for free. Plus: When it comes to responding to members, there is a need for speed.
A recently released study by Bizzabo reveals how meeting planners market their events, use technology as part of their meetings, and measure event success—as well as their biggest pain points.
Is improving your association's photography one of your resolutions for 2016? This list can help. Plus, The New York Times ranks by engagement, not audience.
Lane Velayo, CAE, the executive director of the Indiana Music Education Association in Indianapolis, knows the value of improvisation.
Greening your meetings can do wonders—it's just not always easy. Plus: Who you're with at an event may be more important than what you're seeing.
How to support volunteers when their terms end.
With the help of a new survey, the American Council for Technology and Industry Advisory Council is looking to crowdsource ideas for boosting federal cybersecurity. Considering the government's recent data breach troubles, the push comes at a good time.
An event management expert offers her wisdom to the next generation of planners. Plus: Is it time to mourn the death of web design?
Organizations and universities alike have been banding together to protect important-yet-dated documents from disappearing entirely online. Digital preservation is a big problem, and it's one that associations—with their already significant content offerings—should do more to enable internally. Here's how.
The agency is ending its longtime practice of reviewing federal agency conferences to see whether they meet federal training standards. Instead, it's asking the agencies themselves to do this check. ASAE was largely positive about the move.
After unrest brings a state of emergency and curfew to Baltimore, associations cancel high-profile meetings. Plus: Is a work-life balance unrealistic?
A new quarterly report from Meeting Professionals International finds that many meeting planners expect government meetings, which have been dogged by spending scandals, to stay in decline in the near future.
There are so many tech options for events, but what's really necessary? Plus: Why printing out PDFs is a waste of your time.
Are the events industry and the sharing economy a match in heaven? Or is sharing putting a drag on events? Plus: the fundamentals of good brainstorming sessions.
When planning an event, it's easy to get overwhelmed. These six reminders can help. Plus: how to save your emails from the junk-mail abyss.
The elements of making an event that has the potential of changing someone's life. Also: The passwords you shouldn't be using.
While Congress has remained mum on potential data security legislation, the back-and-forth between retailers and bankers continues. Last week, the two industries were at odds over a banking group survey citing “exorbitant costs” of credit card data breaches.
Virtual events aren't just a flashy show of technology for your association; they can also turn a profit. Plus: It's time to mothball those musty buzzwords.
There's a reason it took more than a decade to finish the HTML5 standard. When too many stakeholders get their hands on a project—especially a high-profile one—innovation can slow to a crawl. The secret is to chop things up into smaller bites.
Why having an event sponsor as excited about your event as you are is so important. Also: one event pro breaks down the moment when an association was showing its age.
If attendance at your chamber's business after-hours events is lagging, try these tips to add some faces to the crowd. Plus: a month's worth of free webinars.
Not every event needs to be a massive endeavor. Here's what to keep in mind when you're not aiming for the convention center.
The fast-food giant drew success with an event strategy that focused as much on the people who couldn't attend as those who could. Also: An association management pro looks to his hometown sports teams for inspiration.
Why a "business out front, party in the back" strategy may help you better leverage your online community. Also: Terminology matters when you describe your content leaders at events.
Is your conference as healthy as it could be? A fitness or wellness challenge at your next event may be the best way to get your attendees moving, as well as have them compete and engage with one another.
Proper pre-event training could mean the difference between success and disaster. Also: A new AMS review service hopes to make it easier to get feedback on a major investment.
What Tina Brown can tell you about pulling off a top-notch, engaging event. Plus: Give your members some love. Do it via social media.
One event pro's take on improving the educational experience for attendees puts the onus on the speakers. Also: Lessons in advertising from Super Bowl commercials.
A new whitepaper by the International Association of Exhibitions and Events reveals 13 trends that will affect its industry. Here are five that associations will want to keep in mind as they plan for 2014 and beyond.
How to keep important projects moving forward. Plus: The challenges of attendee and customer feedback.
A guide to the building a your next conference website. Plus: Growing talent from within your organization.
Twitter's launch of its curated timelines platform this week could be of major use to event planners, but be sure it's the tool that best meets your needs.
No matter how innovative your culture is, if you can't actually act on your big ideas effectively, it's of no use. That's why clear, well-considered project management is so important to your strategy.
Partying in a cemetery sounds weird, but it's not the weirdest place that event planners have taken over lately. Also: Is now the time to plan an event in an emerging country?
Why WiFi should be at top your event planning priority list. Plus: How to pull off an unconventional meeting.
As investigators search for a motive in the Washington, DC, Navy Yard shooting, the tragic incident draws attention to the importance of employee-assistance programs and effective policies.
Management lessons from a Twitter cofounder and his latest endeavor, Medium. Also: what not to do when planning your next association event.
How to plan for the unexpected at your next event by having a solid disaster management system in place.
Curve your meeting attendees hunger by hiring a food truck to roll in some fresh food. Also: How changing roles can shape the future of your career.
Increase your event's web presence through your social and blogging activity, among other things. Also: How to identify the weak links on your board.
The event-planning site Splash challenges ticket-service sites with its full-fledged event-planning platform. Also: tips on finding more shareable content. What are some of the key details that go into planning events? Odds are, Splash serves most of your organizational needs. That, and more, in today’s Social Media Roundup: Splash Zone https://twitter.com/sarahconvene/status/324224545282195456 The event-planning service Splash […]
One media organization is producing a new event, which is an extension of one of its most recognized products. Can your association do something similar with its most popular products, services, or brands?
Who's managing your content? A breakdown of the content creation schedule and tasks. Also: make bigger meetings smaller to ensure a valuable and intimate experience for your attendees.
Event planners take a lesson from the Super Bowl. Also: PCMA experiments with gamification at its most recent convention.
Research shows that only one-third of the days in a year are holiday-free. Does your association need a formal policy about whether to hold meetings and events over national, international, and religious holidays?
Expert tips for event planners. Also: Is middle management cramping your social media plan?
How one startup brought an illustrator to a recent branding conference. Also: A list of events you should try to get to someday.
Still reeling from a conference scandal, the General Services Administration is hoping to cut conference costs by implementing an enterprise-wide approach to event management.
Association professionals are always on the move. Here’s our monthly roundup of new hires, career changes, and retirements across the association industry. Of note in March 2021: Suzanne Clark becomes the first woman to lead the U.S. Chamber of Commerce.
Creating a pool of subject matter experts that your organization can pull from will improve and accelerate your search for quality speakers for learning programs and other events.
Whether you’re in the market for an MMS or an AMS, there are a lot of details to consider. Here are a few you should be thinking of as you research.
A roundup of new hires and other personnel moves in the association industry.
The Institute of Management Accountants uses microsites that chapter volunteers manage to drive online member engagement while maintaining IMA brand consistency. The sites are easy to configure and help boost event attendance.
It seems as though everyone is hiring these days, and talented professionals have abundant job opportunities. Amid heightened competition for talent, smart associations are adjusting their recruitment strategies, increasing their focus on retaining the staff they have, and looking at new ways to harness an effective team—even if everyone isn’t on the payroll.
Effectively managing risk is key to the success of any organization. Creating a risk register and implementing an action plan based on its findings is one way that associations can manage their own risks.
May 25 is the looming deadline for organizations to comply with the European Union’s General Data Protection Regulation, and many are not prepared for this fundamental shift in how personal consumer information must be processed and secured. Ready or not, enforcement is coming. Here’s what you need to know as May approaches, especially if you’re behind the curve.
Technology, armed with massive amounts of data, is getting better at predicting the future. How can associations benefit from this shift?
For membership organizations, one of the primary benefits of artificial intelligence is that it adds a hook to member engagement. Here are three examples.
One small association increased membership by 7 percent in a year using targeted "combo-promo" campaigns.
How nonprofit groups are helping to fund a cultural critic at a major newspaper. Also: Does social media really have ROI for event planners?
Hosting a successful conference requires employees in a variety of roles. But have you ever considered looking outside and having students, interns, or volunteers help market your conference or work onsite? In other words, does your conference need a show ambassador?
A roundup of new hires and other personnel moves in the association industry.
Ask Joe, a revved-up customer service initiative at the Automotive Aftermarket Products Expo, kept attendees moving.
Google's new feature puts the power of trip planning in the palm of your hand. Plus: Is your association's app protecting its users?
Application programming interfaces, or APIs, have long been an important tool for programmers to tie into outside applications, but even companies outside of the programming world, like Visa, are learning to love them. Could they potentially be a revenue path for associations down the road?
Digital signage is more than just a shiny, electronic version of the standard foam core posters and easels outside your meeting rooms.
Amazon Prime subscribers will finally be able to take advantage of the company's ownership of the Washington Post.
Technology is one of a universe of things an association executive needs to stay on top of. But you don't have to get stuck in the weeds.
A new survey of meeting planners looks at some of the generational differences that are influencing how they choose event locations and what that may mean for venues.
The National Shooting Sports Foundation recently hosted a learning program specifically aimed at exhibitors to help them get the most out of their tradeshow experience.
Planning an overseas meeting presents the same challenges as planning a domestic one—and a whole lot more. Associations Now took an inside look at three recent global conferences to learn how they did it.
Why begging for attention on social media might get you the wrong kind of attention. Also: What's holding the event industry back, anyway?
Lessons you can learn from these marketing and management fails. Plus: Roll the red carpet out! A few non-tech event trends to expect in 2014.
How cutting back on online communication can improve productivity. Also: a list of dos and don’ts for social media at your next event.
While the usual suspects—Orlando, Chicago, and Las Vegas—showed up near the top of Cvent's Top 50 U.S. Meetings Destinations list, the real story is near the bottom of the list, where smaller resort cities are showing their event prowess.
In an effort to keep conference and travel spending in check throughout the federal government, the General Services Administration will launch a new committee, made up of public and private-sector officials, to discuss ways to improve efficiencies.
What are the major developments and trends in the field of association management systems and online member communities? I visited several industry partners at ASAE's 2013 Marketing, Membership & Communications Conference to find out.
The Entrepreneurs’ Organization’s new governance system stretches to meet the needs of members all over the planet.
Among the highlights from Day 2 of the Association of Zoos and Aquariums' annual meeting: Livestock expert and autism figure Temple Grandin.
[Sponsored] 4 steps planners can take to make meaningful change.
To help offset financial losses from pandemic-related cancellations, some associations launched new revenue-generating products—and they did it fast. Those that succeeded followed a common formula: identifying a need, listening to members, and responding with speed and flexibility.
What will work look like when some employees return to the office and some stay permanently remote? Making plans while aiming at a moving target has not been easy, but associations are putting pieces in place for a revised workplace, perhaps forever changed by the pandemic. Here is a glimpse of what’s happening so far.
This year won’t bring the complete recovery for face-to-face meetings that many have hoped for. But things are looking up. Associations have learned to be creative, innovative, and safe while bringing attendees together.
A boots-on-the-ground approach seeks to boost COVID-19 vaccinations in underserved and minority communities by dispelling fears, answering questions, and speaking their language.
A new study finds that people are more likely to give to friends and family in crowdfunding campaigns. Also: Detroit replaces its auto show with a “car crawl.”
CEO turnover is up as organizations look for different kinds of leadership due to the pandemic. To avoid that fate, CEOs can manage expectations and make sure their organization sees the whole picture.
Associations stepped up to take on key public health roles during the pandemic, informing the public and supporting front-line workers during a difficult time.
Dealing with difficult employees is trickier in remote work, where supervision and performance tracking are more complicated. Use these tips to mitigate the effects of a toxic behavior in the remote environment.
Communication debt may start at an individual level, but an expert on attention management says that its impacts can be felt throughout the association—and tempered by an effective organizational response.
In a special five-episode series, Associations Now Live presents insider views on leading associations in 2021 from the executives who are doing the work every day. Don’t miss these revealing conversations, streaming weekly in April and May.
A new report from the Ethics & Compliance Initiative finds a surge in rule-bending over the past year. Also: Lessons in community management from a New York Times group that’s being set aside.
A report shows that boards have become more future focused in the past year. But challenges on tech strategy and diversity remain.
[Sponsored] Associations had to adapt quickly over the last year, and learned some invaluable strategies along the way.
Should your association’s meeting staff be required to get vaccinated? Do you want to offer incentives to get employees to opt for a shot? Even though there is currently a limited vaccine supply, an HR expert says associations should start determining their policies surrounding COVID-19 vaccines now.
[Sponsored] Associations can use a year’s experience mastering the virtual world to excel in future endeavors.
In an analysis of the hybrid workplace, we look at establishing flexible policies that will allow both remote and in-office workers to thrive.
Black association leaders pledge to increase access to and confidence in the COVID-19 vaccines within the Black community. Also: Who defines an association’s culture, the members or the staff?
The Massachusetts Society of CPAs goes the extra mile for members facing mental health issues and stress. Here are some of its leadership tips and proven tools to help members cope when they need it most.
The AMA’s CEO and executive vice president takes steps to reconsider the controversial founder of the organization. Also: Learn strategies for effectively repurposing content.
[Sponsored] Your association’s usual strategies for reaching its audience might not work so well right now. Performance marketing can help you sharpen your aim.
Vanity metrics are nice, but your key performance indicators should focus on the relationship between engagement and business results, says the founder of Community by Association.
Hearsay posted on social media about association announcements before their official release can cause headaches. One association came up with a solution to counter misleading chatter and reassert itself as its community’s official news source.
John Graham IV, FASAE, CAE, will be inducted into the Events Industry Council's Hall of Leaders. Also: A medical association stands up for a doctor facing criminal charges for distributing the COVID-19 vaccine rather than wasting it.
Research shows that boards are busier than ever now, but working from a distance has created new pressure to make all of that effort effective.
Association professionals are always on the move. Here’s our periodic roundup of new hires, career changes, and retirements across the association industry.
A glossary of common terms related to membership that will help you keep up in conversations with colleagues, volunteers, and members.
Facebook is revamping its primary offering for organizations—including associations—this year. Here’s what’s coming and how associations can benefit.
The International Air Transport Association's Travel Pass apps, designed to take complexity out of post-pandemic travel, are on track to launch soon, IATA says. Also: Could the pandemic put the five-day workweek out to pasture?
Making continuing education and certifications key benefits creates a win-win for members and associations.
The new 2021 Association Annual Survey Results report suggests reduced dues revenue and declining membership in the year ahead. For associations wanting to stay ahead of the curve and generate nondues revenue, focus on showing value and creativity.
As meeting professionals plan for future in-person meetings, they'll need to incorporate new technologies and processes to keep all participants safe. One tool to consider is digital contact tracing. Here's a look at what’s involved.
Any email marketing program thrives with a little automation. Not sure where to start? Here are three ways that automation could work for your association.
Getting everybody on the same page has its virtues. But acknowledging a diversity of attitudes, especially during a pandemic, can be more valuable and productive.
Although it can be difficult to keep virtual attendees engaged, it’s imperative that you do—and it must go beyond a chat feature. A look at some investments for associations to make to improve engagement.
An annual review in 2021 is a good way to surface lessons learned from 2020. But it's also an opportunity to better support the work and goals of a challenged staff.
As a year like no other in memory wraps up, associations offer some great and COVID-safe ways to celebrate the holidays, with fun, health—and pets!—top of mind.
If your career hasn’t progressed as you’d hoped in 2020, focus on turning the page in the year ahead. Here’s some advice from a career counselor with an association insider’s point of view.
For a year-end video message to members, the New Jersey Society of CPAs found inspiration and humor in the small frustrations of remote work. Also: A major cyberattack on the federal government could be a problem for associations, too.
As your association starts planning for 2021, check out some of the bright ideas that kept events—virtual, in-person, and hybrid—shining, despite the complicated year we’re close to finishing.
Association leaders emphasize exercise and frequent communication to help with self-care during a time when their teams need strong guidance.
Associations were quick to convert their conferences to virtual events when COVID-19 halted in-person meetings. Looking ahead, associations and their attendees are eager to get back together face to face. But how?
It’s telling that when a pandemic hit, many associations moved immediately to get their members what they needed as fast as possible. This shift to quickly delivering value will be key to maintaining membership through the crisis and in the long run.
Are you investing enough in data hygiene? In the final installment of our three-part data series, learn how regular data housekeeping can strengthen one of your organization’s most important resources.
A focus on experience-driven learning opportunities will help members stay on their professional development path.
What happens when your chapters hold in-person meetings—even after your association has made it clear that events should only be virtual because of COVID-19? A waiver might be a good idea.
A new resource hub has pandemic survival essentials for business owners. Also: Nonprofits led by people of color are wrestling with COVID-19 alongside systemic racism, and the Building Movement Project’s new report reveals the challenges ahead.
As associations host virtual tradeshows due to the pandemic, they are trying to understand how unrelated business income tax regulations may apply to exhibit revenues. To do so, they are relying on guidance issued by the IRS in 2004.
What have resilient associations done to prioritize members, strengthen their mission and remain successful during the COVID-19 pandemic? Personify spoke with leaders across the industry to learn more.
A good online experience could be the difference between retaining new members and driving them away. Tackling a few important questions before you start your website redesign will help you create a roadmap to success.
Two security trade groups join forces to build a nonprofit aimed at boosting employment in the industry. Also: why the Senate filibuster is a hot topic in the advocacy world ahead of the 2020 election.
[Sponsored] How the American Health Information Management Association’s adaptability allowed them to continue their mission during COVID-19.
Association pros take inspiration from literary sources—both expected and unexpected—to do their jobs. Here are just a few books that inspire Associations Now readers.
The weekly Associations Now tech blog is going away, though our tech coverage will very much be sticking around. Here’s a reflection on eight years of nerding out on association tech every Tuesday.
The pandemic has meeting professionals exploring new event formats. From drive-in meetings to year-round virtual convention centers, they’re doing what it takes to keep attendees safe and engaged.
Leaders can eliminate barriers to tech adoption with a culture that supports employees. Also: transitioning to a virtual sponsorship program.
Give your routine more structure to thrive as you work from home. Also: Associations can offer experiences to nonmembers, too.
Organizations need to be clear, considerate, and competent to put members or customers at ease. Also: finding new ways to present your newsletter.
From testing to treatment to infection prevention, IDSA became a critical resource for medical professionals and the public health community from the earliest days of the pandemic.
Boost renewable energy; every bottle recycled; zero-emission government cars; supporting global goals; 1 million bison; modern energy; sustainable showers; more solar by 2030; carbon-neutral flights.
The simple way to make sure your virtual breakout sessions deliver. Also: Supporting racial equity through community management.
Good intranet design matters to workers more than you might realize. Also: a way to mimic the spontaneity of in-person events.
Content naturally grows outdated and loses its momentum on search engines—but one way to get your old spark back might be by removing your old performers. Here’s why you should consider content pruning.
It’s still a couple of years out, thanks to a COVID-19 reprieve, but an end-of-life date could create some big migration headaches for associations that rely on the Drupal content management system. Here’s what you need to know.
A recent report from the Public Affairs Council found that the pandemic is changing the way advocacy is done. With more organizations saying advocacy is critical now, associations need to focus on virtual engagement and standing out from the crowd. Due to the uncertainty caused by the pandemic and the role government can play in […]
Show members they belong by helping them connect to your organization and its community. Also: Ways you can improve your work-from-home setup.
Providing timely customer service is a key to building your brand. Also: How you can feel more comfortable on camera during video calls.
Organizations can significantly boost employee morale when they bring positive news. Also: The future of virtual events.
When leaders focus on health and well-being, their employees will follow suit. Also: Designing a more effective continuity plan.
Apple’s plan to push its Mac-based devices to its own custom hardware architecture creates IT maintenance issues for years to come—but it could turn out insanely great.
Associations that are reopening are implementing new rules to prevent the spread of disease. But what if an employee refuses to follow them? An HR expert shares some ideas on getting staff to comply with new safety protocols.
How to update your website and communications to stay afloat during uncertainty. Also: Explore new formats for your virtual events.
From the top down, resilience is key to surviving the crises of 2020. Here are just a few ways to firm up your foundation for better days.
Taking a hard line on reopening your office and setting ambitious productivity goals doesn't project strength right now. Patience, and small wins, can be a balm for stressed staffers.
A new study from the International Congress and Convention Association finds that many associations around the world are considering changes to their model to adapt to COVID-19, but still want the support of industry partners even if they go virtual.
As the country confronts two overwhelming crises, the need for organizational cultures that prioritize diversity and inclusion has never been greater, says one association D+I leader.
The good news is that many IT departments made it through OK; the bad news is that budgets are tight and new services need to be bought. A pair of surveys lay out concerns for both IT and security execs.
Organizers of the special COVID-19 edition of #GivingTuesday say that donations totaled more than half a billion. Also: Why you should turn off your self-view when you use Zoom.
COVID-19 has provided a common cause for associations looking to strengthen global connections. But some old rules still apply.
The search engine will start ranking sites based on “page experience” starting next year. Also: Rethink your mindset on A/B testing.
How to prepare volunteers for a different work environment. Also: Train yourself to put work aside when you’re at home.
For many associations, building new ways to generate revenue and diversify beyond membership comes down to identifying, and taking advantage of, new opportunities. Here are a few ideas.
For some associations, the growing reliance on digital communication could prove a problem for areas where there are gaps in broadband access. It may be worth considering whether your communication options are leaving anyone out.
Recent statistics show that many marketers have paused campaigns or cut ad budgets due to COVID-19, causing digital advertising to drop for the first time ever. Those that still have a marketing budget may have an advantage on digital platforms as a result.
Testing out new ideas can seem overwhelming right now. But there may be no better time to do it.
[Sponsored] Stuck with a slow-moving tech platform that’s struggling to keep up with the times? The secret to finding digital agility might just be open-source software.
Association pros share their remote work environments and new routines as they find normalcy in a workday shaken up by COVID-19.
How to decide who speaks—and who goes next—during virtual meetings. Also: Pick the right association management software on your first try.
At a time of great uncertainty, many human resources departments are putting more emphasis on happiness and employee morale than ever—and that may be raising the role’s long-term value.
As public policy takes center stage in an election year, it’s a good time to reexamine how your organization decides when to take a stand on policy issues.
Event cancellation insurance, contingency plans raise concerns for event planners.
Vanessa LaClair, CMP, CAE, the executive director of the Empire State Society of Association Executives, says her early career drove her into association management.
[Sponsored] In a world saturated with content, you can’t build for just one use case.
With meeting planners unable to travel for site visits and tours, more of these face-to-face processes are moving online. Here's how some destinations and hotels are making it happen.
Rituals provide normalcy for people, and losing those rituals while away from the office can be tough. Experts say the best way to handle this shift is to create some new ones.
To change your culture, change the way people work. Also: how leaders can build collaborative relationships within their organizations.
An association at the heart of the coronavirus crisis has been building meaningful partnerships, if faster than it would like.
Offering career opportunities to young professionals could bring them to your association
COVID-19 has spurred organizations to work remotely, schools to close, and conferences to cancel. Amid the uncertainty, it’s time to talk to your sponsors about what you’re doing and offer them ways to still bring value to your members.
A boss who builds relationships with employees can help your organization grow.
COVID-19 has placed new pressures on association leaders. How do you communicate with staff and members? What do you hold off on or prioritize? Three CEOs share their stories.
How organizations can give volunteers a meaningful experience. Also: keeping the job search going when career opportunities decrease.
Slack is hugely popular in workplaces around the country for facilitating team collaboration, but a bad implementation can create management problems. Read on for some tips on how to use it right.
Work with outside voices to build a more trustworthy brand. Also: Don’t get overwhelmed by member data.
As fears about the spread of the virus rise, associations are determining how they will cope if a severe outbreak hits the U.S. Business continuity plans cover many emergencies—including infectious disease—so make sure yours is up to date. If you ever wondered why you should develop a business continuity plan, coronavirus has supplied an answer. […]
How organizations can support employees on their paths to success. Also: incorporating new technology into your existing marketing strategy.
Every major trend line shows that remote work allows employees to be more productive and employers to save money. So why is the federal government having everyone come back into the office? And should you consider the same?
Take a deeper look at the feedback your organization receives. Also: providing services for multiple member types within your organization.
Work with employees to identify organizational problems and find solutions. Also: Airports around the country get a Nintendo infusion.
With the help of an industry coalition, associations are making it clear that the only option to fight acute pain is not taking an opioid that carries a risk of addiction.
With the coronavirus causing quarantines in China and putting other Asian cities on high alert, staff are working from home, taking precautions, and looking for workarounds to keep up with job duties without risking infection.
Why organizations should move away from standard promotional strategies. Also: Become more efficient with digital automation tools.
A new GrowthZone survey indicates that many associations struggle to retain first-year members. If your organization is one of them, a few adjustments to your member onboarding program could help reverse the trend.
Whether it was a busted app or a lack of training, the Iowa caucuses ran into severe problems Monday night when the Democratic party used a mobile app for the first time to report results. The saga offers lots of lessons on training, planning, and vendor management.
SHRM's shift to a new certification model points to associations' need to better understand their members—and the people their members serve.
If your association let the end-of-support date for Windows 7 blow past, you might need one of these four fixes. And it might be time to consider another strategy for dealing with legacy operating systems.
You may be intimidating your employees without knowing it. Also: Taking your digital content to the next level.
Flu season is peaking early this year, with many already sick. Ensuring employees understand office sick leave policies and thinking creatively can keep ill staffers at home, healthy workers safe, and your association running smoothly.
Principles of user experience design can help associations help their members move easily around their websites and other digital properties. A UX strategist shares how some associations are applying a UX mindset to improve member services and experiences.
Taking a proactive approach to cybersecurity by building a threat model. Also: the hidden benefits of uncertainty.
Questions of good and evil aren’t exactly in the scope of everyday association management, but bear with me for a moment.
A class for members’ colleagues eased a pain point for the Professional Pricing Society.
In sometimes surprising ways, associations play direct and indirect roles in bringing the products, services, and activities of daily life to people around the world. Including snow.
[Sponsored] Planning a meeting takes a village. Here’s how to keep your people happy and productive while staying on budget.
Slow webpages are growing increasingly unsightly as we start the new decade. For your audience’s sake, take a few steps to optimize things—and give them a better experience in the process.
New research shows that users are moving away from public social platforms. Also: revamping meetings in 2020.
[Sponsored] Karen Malone of HIMSS talks about how she constantly thinks about innovation and disruption, including with her own staff.
From news to opinion to quirky features about creative association pros, these are some of the stories that have made a splash with Associations Now readers over the years. Read them again for an end-of-decade reminder of why you love associations.
Continuing education matters, but should it come just from meetings? Research shows members might want other options. Also: member management tips from National Lampoon’s Christmas Vacation.
Reserve funds are there to keep associations afloat during lean times, which is why it’s crucial that you have the right amount tucked away. Experts offer tips on determining what that number should be.
Black-hat marketers are taking advantage of the weaknesses in WordPress to inject links into old content on numerous sites. Also: why you should cultivate a curious team.
If your association’s work environment is dealing with these four things, it’s time for a culture wake-up call. Also: why getting social is key to purposeful meetings.
Kicking off its centennial celebration, ASAE is sharing associations’ greatest moments from the past 100 years. Also: why you should consider adopting a member messaging system.
The CEO of an association management company has become famous for his ambitious out-of-office email messages. His success with these humorous gems shows the importance of fun and authenticity in your interactions—whether or not you’re taking a break.
They come with the territory, but correcting them can be quite the challenge. Learn how other association pros bounced back from past errors.
Micromanaging, lack of transparency, sticking to the status quo—when leaders embody these principles, nonprofits can’t grow. Also: When it comes to microcredentialing, put learners first.
The Association for Digital Asset Markets says that by signing a new code of conduct, its member firms will commit to best practices and elevate the integrity of a newly emerging marketplace.
[Sponsored] Does the meetings industry have a mental health problem?
No association wants to imagine a scenario where its staff are threatened by violence, but it’s important to be prepared. A good plan gives employees options for protecting themselves and trains them to act decisively in a crisis.
A new benchmarking study indicates that associations view chapters as an increasingly important element of their member engagement strategy. Meanwhile, chapter membership structures and programs are starting to shift in new ways to support members.
Trying to reach members through their inboxes? Leverage these email strategy tips to keep them informed and engaged. Also: The case for full transparency with your team.
The success rate of a sponsored post on social media, particularly Instagram, is way down. But if you’re targeting and auditing correctly, you can still come out ahead with an influencer strategy.
The next generation of attendees wants greener events. Meetings that don’t comply may face consequences. Also: how to make the most of your AMS.
Is your association lagging rather than leading when it comes to tech? Falling behind on your tech needs slows down your organizational machine and can cost you plenty. Here are three big laggard mistakes to avoid.
The International City/County Management Association’s 2019 Annual Conference begins next week in Nashville. Attendance is expected to top 3,000.
When you rely on member dues as a significant revenue source, free membership sounds scary. But you don’t have to go big: Limited free membership offers might provide just the boost you need.
How the Water Environment Federation reduces flooding in its conference cities.
New associations launch to fill a void in their sector. Here, newbies tell us what got them started, how they’re succeeding, and what they plan to do next.
Volunteers can help keep your online community strong.
Acknowledging and addressing rampant workplace harassment in The Shield of Silence.
When a big upgrade to Windows, iOS, or MacOS comes about, how soon should you pull the trigger on a software update? Generally, you might want to let your IT department make that decision. Here’s why.
Conference security remains a priority for planners and attendees, and new technologies are being introduced to meet their needs. Here's a look at three tools worth checking out.
“Bring your own device” has been an enterprise mainstay for years, despite its various end-user weaknesses. But a new iOS feature from Apple could make it easier to balance business and pleasure.
The company that primarily maintains the Drupal content management system was sold for a billion dollars last week. Also: Facebook looks into making likes less visible.
It’s no longer enough for meetings to feature networking events that lead to superficial introductions and the simple swapping of business cards. A far better goal: Help attendees build friendships.
No one looks forward to preparing an expense report, an often complex and time-consuming but necessary workplace chore. Here are some insights to better understand how people approach the task and how to better manage it.
New research found that team-bonding activities improved creativity, productivity, and employee retention. But when planning them, you may want to opt for volunteer days instead of ice breakers and workshops.
As content marketing shifts, so do the conversations at industry meetings like Content Marketing World. Also: More employers are embracing a workforce that wants to go casual.
The National Association of Specialty Pharmacy’s 7th Annual Meeting & Expo begins next week in Washington, DC. Attendance is expected to top 1,200.
[Sponsored] New insights that can apply to work and life from ASAE Annual 2019.
Having trouble drumming up media buzz? Create your own. Also: the gender bias behind 10-point scales.
The co-located 2019 Annual Conference for the Association of Zoos and Aquariums and the International Marine Animal Trainer’s Association starts September 7 in New Orleans. Attendance is expected to top 3,000.
New research from the Public Affairs Council finds that association political action committees are more effective when staff and board leadership fully embrace their fundraising roles.
Without engagement from all stakeholders, your grand plan for a new strategy is likely to fizzle. Making strategy discussions inclusive can help.
Protesting Fox News anchors' on-air rhetoric against immigrants, the National Association of Hispanic Journalists will return its share of a $50,000 package of conference sponsorships purchased by the network.
Even before a major cyberattack on local governments in Texas, associations and trade groups were calling on states and municipalities to change their security practices.
The National Association of Federally-Insured Credit Unions has enjoyed a membership and revenue spike in recent years. The secret? A lot of face time.
“Learning” and “education” are not synonymous. Here’s what they each mean—and what your organization should focus on. Also: an adorable moment at the 2019 ASAE Annual Meeting.
Dark social shares mean your team could be basing its marketing insights—and budget—on inaccurate data. Also: ideas for a website relaunch.
[Sponsored] Associations that embrace this new wave of technology won’t just survive, but stand to experience explosive growth, says JP Guilbault.
[Sponsored] The day goes by faster when you are busy. So how to fill the hours in an engaging way? Here are our top 10 tips to stay productive, and stay sane!
Want to boost attendance numbers at your next conference? Cater the experience to your audience. Also: what to do when someone says membership costs are too high.
For an effective education program, your organization has to find the delivery method members are looking for. Also: making gig workers out of your team.
For associations looking to better connect with their members,“relevance is king,” explains CEO of Community Brands JP Guilbault.
Rafael Rivera, CAE, executive director of the Professionals in Human Resources Association, answers questions from PIHRA member Baskaran Ambalavanan.
How small regional events can engage a global membership.
A roundup of new hires and other personnel moves in the association industry.
Apple’s new augmented reality walking tour offers one way to leverage your meeting destination. Also: Does your event have a disaster preparedness plan?
Research shows that the number is a lot smaller than many associations might think. Also: what new research on YouTube suggests about your social strategy.
Good apps provide a good flow—both in their own user interface and when they interact with other tools. Here are a few things to keep in mind as you look for tools that lend themselves to your users' tech muscle memory.
[Sponsored] JP Guilbault, a thought leader on the future of work and technology, breaks down the implications and advantages of a fully connected world.
[Sponsored] We’re facing a transformation of working at a pace like never before—these are the skills we need for the workplace of the future.
[Sponsored] To understand the true purpose of your event, continue to ask “why.” To create clear thinking space for your attendees, continue to ask “how.”
Giving attendees the chance to offer feedback opens the door to negative responses—but those comments can help you grow. Also: Successful planners understand the “why” behind meetings.
A vulnerability in the widely used Zoom allows websites to access cameras on Macs, but uninstalling the software won’t solve the problem. Also: customer service traits that improve the member experience.
The American Dental Association combined three of its small meetings into one week-long conference. The three-in-one format expands professional development opportunities while combining resources and stakeholder groups.
Inviting industry partners to join your community pushes its mission forward. Also: Online communities meet organizational and member needs.
Leading a chapter can be a high-pressure job, but creating the right leadership environment makes it manageable. Also: community management’s loneliness factor.
One year after GDPR, many planners are struggling to adhere to the guidelines. Talking with vendors about processes can help. Also: Steer members away from snail mail membership renewals.
We all have bosses, but over the course of a career only a few stand out as taking a special investment in teaching, growing, and advancing the professional lives of others. Hear from association pros who were lucky enough to have mentors that did just that.
Long the subject of breathless hype, blockchain technology has started to find its way into real-world use cases. A recent whitepaper highlights where associations and their members might come into play.
Want the director of the NIH to speak at your conference? Women better be included, too. Also: Can associations cure loneliness?
Moderating an online community is already hard enough. Don't make it harder by failing to follow your own rules. Just ask YouTube, still smarting after a recent painful misstep.
Research highlights how communities benefit organizations—and how leaders can provide better support. Also: why it's worth your time to do a short weekly self-evaluation.
Culture change starts with revamping the manager experience. Also: People now spend more time using their smartphones than watching TV.
Soon disappearing from your hotel experience, at least in California: individual containers of soap and shampoo. Also: Bring an outside perspective into board meetings.
Family members can struggle to discuss signs of memory loss with loved ones—often early signifiers of Alzheimer’s disease. A new campaign by the Ad Council and the Alzheimer’s Association might help.
The FCC is voting this week on rules intended to curb robocalls, but associations in several industries warn that the new regulations could squelch legitimate calls, too..
Associations can’t function like they used to, laying out a few rigid ways in which members may participate in the community. Now, members want to define the terms of engagement—or they won’t join at all. Jeremy Heimans and Henry Timms have a vision for what next-generation nonprofits look like in a “new power” world.
Customer experience, or CX, has emerged as a vital business strategy for all types of organizations, including associations. Adrienne Bryant, CAE, account executive at IntrinXec Management, Inc., explains what associations can do to keep the member point of view in mind.
When bad stuff happens—whether it be a financial scandal or a cyberattack—associations need a communication plan. An expert offers tips to help your organization get it right when it matters most.
Three conference practices that associations need to put into action now to ensure your attendees feel welcome, happy, and included.
A study of Facebook employee resignations reveals common strategies to prevent turnover. Also: the appeal of smaller host cities.
The Kronos Performing Arts Association helps manage the Kronos Quartet, a well-known international touring act—while keeping a focus on the underlying mission that drives the group’s work.
In an age of student debt, many young professionals are turning away from college. That’s where association credentialing and certificate programs come in. Also: tech and the member journey.
While more than half of chief technology officers surveyed by Korn Ferry expressed chief executive ambitions, most believed the role wouldn't be the next step in their careers.
After a major bug left users of the Firefox browser without their add-ons over the weekend, the social media accounts of its parent company, Mozilla, kicked into gear. Your IT team should take notes.
[Sponsored] If we aren’t taking good care of our events, then we aren’t as prepared as we should be for disruption.
Education opportunities come as a big benefit to many members—especially when they’re accessible online. Also: an (old) new way to reach young professionals.
From free food to a commitment to student loans, organizations looking to hire younger workers are learning to boost their millennial-friendly benefits, and when the time is right, let loose.
How to achieve the next level of engagement at your event.
Disruption requires an ability to react and make decisions quickly. Consider a model for decision making from the military. Also: why planners need a crisis management team.
Recently, consumer apps such as Google+ and BlackBerry Messenger have pivoted to pure business software plays—where they might have better odds of success. The reason? A natural focus on ease of use.
Association professionals are human, and they make mistakes. How you handle talking about those mix-ups can pave the way to better member relations. Also: Career success is about more than passion.
How to build event programming that satisfies all brains and all learning styles. Also: The creator of WordPress launches a productivity suite.
Exhibitors, like attendees and speakers, need to be prepared for your conference. A look at what associations are doing to help ensure their exhibitors have a successful tradeshow experience—and other ideas worth considering.
AACSB International’s 2019 International Conference and Annual Meeting begins next week in Scotland. Attendance is expected to top 1,300.
The event, turning 45 this year, has some associations in a thanking mood and others launching new ideas for their members. Read on to see how different groups are taking part this week.
CEOs who are the are the sole staff member have a lot of authority, but a lot of communicating to do with the board. One expert offers some advice about how to manage the challenge.
With improved scanner technology, the TSA will soon no longer require travelers to remove laptops and other items from carry-on luggage. Also: Your learning management system’s role in volunteering.
The Pro Football Retired Players Association is launching a new eSports tournament that will offer gamers the chance to meet and maybe even compete with legendary pro football icons.
For its anniversary, Google announced Gmail is getting some upgrades. Also: how to choose the right meeting venue.
A roundup of new hires and other personnel moves in the association industry.
Plan an unforgettable meeting in North Carolina’s Queen City.
Unclear communications can leave members guessing—and disappointed if their expectations aren’t met. Also: networking tips from Terry Gross.
The University Professional & Continuing Education Association’s 104th Annual Conference begins next week in Seattle. Attendance is expected to top 700.
Young professionals can gain a lot of perspective from workplace mentors—even if they communicate via new tools like apps. But experts say face-to-face interactions still have a major role.
Move over, BHAG. According to several speakers on day two of the ASAE Great Ideas Conference, sometimes the best path to innovation is to set aside the big, hairy, audacious goal and go small instead.
Convincing prospective attendees to come to your conference is one thing; selling their bosses on it is something else. What can you do to help prospects persuade their managers?
Don’t just focus on your closet or your file cabinet: Spend some time this spring cleaning season working on ways to minimize distractions while maximizing productivity.
Attendee participation can make or break a meeting. That’s where event tech comes in. Also: The downside of narrative content, plus how to fix it.
From annoying gadgets to frustrating apps, it’s not unheard of for a tech frustration to surface around every corner. Here were just a few of the ones that are racking the brains of association executives.
When your nonprofit is just starting out, a budget is a critical tool to managing and growing your organization. Also: when to put out a post-event recap.
Engagement might be the top priority of a membership portal, but it can generate revenue from your other offerings too. Also: a lesson in retaining young members.
Use the unique elements of your meeting location to provide opportunities for seasoned professionals to create and learn new things.
Ghosting, something often associated with dating, has become increasingly common among job applicants—or even new hires. How can you prevent a crisis when a new employee doesn’t show up?
A new benchmarking study focuses on young professionals’ views on membership. While many from the Gen Z and millennial generations decide to join associations, they’re skeptical about the value and benefits that membership brings. That’s a challenge associations will need to overcome.
Keep members plugged in to your association with a member portal designed for success. Also: Amp up your meeting’s content strategy from all sides.
[Sponsored] Attendees may lack time to fully experience the meeting destination, but thoughtful curation of the city’s best offerings can be the solution.
Board members often come to their first meeting in need of help in building their strategic thinking skills. Firm guidance from the CEO can cultivate a focus on the long-term big picture and guide board members out of the operational weeds. But be prepared: This shift takes time and patience.
A flood of event data is both an opportunity and a challenge.
Working with prominent political donor Charles Koch, a number of major trade groups threw their support behind an initiative that aims to encourage employers to consider workers with criminal records for open positions.
Despite evidence that embracing modern tech helps strengthen finance departments, only 1 in 10 appear to be taking a tech-forward approach, according to an AICPA survey. Issues holding respondents back include a reliance on legacy technology and security concerns.
The member experience ebbs and flows with activity throughout the year, which is why a content calendar can help you plan for member engagements in 2019. Here are a few tools and techniques to get you started.
In its latest association survey, the AMS platform GrowthZone says that more organizations are seeing stagnation or even declines than are seeing growth. However, there are some signifiers of an organization that’s more likely to see member growth.
Associations and unions representing federal employees last week turned to the courts, claiming in multiple lawsuits that the requirement that they work without pay during the ongoing government shutdown violates their constitutional rights.
Research shows leaders don’t feel that digital transformations are successful. Here’s how to set changes up for success. Also: habits that help meeting planners save time (and their sanity).
A number of major conferences and tradeshows taking place in January, including this week’s CES and many scientific conferences, are dealing with the loss of numerous attendees and presenters from the federal government—leading events to quickly switch gears.
When organizations don’t focus on wellbeing, they’ll often see that their employees are exhibiting signs of burnout. Here are few tips for preventing it.
In the weekly Membership Hack column, we share the little ways that associations save time, money, and resources while delivering value to members all year long. Here are some of our favorites from 2018.
When looking to grow globally, many associations tap the power of international chapters to pursue the mission worldwide by bringing staff and volunteers together at the local level. Here’s how three associations are deploying international chapters, at different stages of maturity, to build on business and membership opportunities abroad.
Help board members become thoughtful social media users.
The Association for Information Systems’ International Conference on Information Systems 2018 begins next week in San Francisco. Attendance is expected to be 1,500.
A personality test shown off at ASAE's Technology Conference & Expo only requires a little bit of drawing. Also: reading materials that highlight tech conference takeaways.
The best advice is to keep them separate. But in a time of transition, one CEO found value in a collective exercise.
With increased attention being given to situations where website design renders content inaccessible for those with disabilities, now’s a good time to keep in mind strategies to ensure users aren’t getting forgotten by your developers.
The annual charitable holiday is ramping up this week. Read on for some thoughtful last-minute considerations before the big day. Also: how to put on an effective silent auction.
Here are four strategies that will help set the foundation for strong communication between members and staff.
Technical knowledge is often seen as essential for many tech roles, but it’s certainly possible that IT executives without in-depth technical knowledge might find themselves in a high-level role. Just ask Japan’s deputy chief of cybersecurity.
Satisfied members are vital to the success of your association. Here’s how to keep them happy. Also: asking attendees the right kinds of questions.
Without members, your association couldn’t exist. Here are four ways to guarantee members feel appreciated.
The National Association of Mortgage Brokers will offer association management services to its affiliates around the country—and already has three state-level organizations under its belt.
The Diversity Project, modeled after a similar UK effort, is meant to close some very wide gender and ethnicity gaps.
To spark some friendly competition and build buzz for its annual conference, the Association of Change Management Professionals quizzes members weekly on chapter trivia.
Your host destination isn’t just a random city, it’s a strategic partner ready to help ensure your meeting content is aligned to resources & expertise.
Patrick Dorsey, the EVP of Marketing at Impexium, breaks down the defining characteristics of people who make a lasting impact at their associations.
In one prominent case, the answer is yes, but that doesn’t necessarily mean the answer is yes for you—and it probably isn’t for your staff.
Meeting planners can track more information than ever about attendees. That data can help you understand where your event succeeded and where it may have fallen short, but the information stream often feels like a flood. A smart advance strategy that defines what you need to know can keep you from going under.
There’s nothing like hindsight, coupled with experience, to show you where your blind spots were long ago. An extended career tends to bring perspective and appreciation for what you may have undervalued in the past. We asked five association CEOs what they wish they had known as young professionals. Although their answers may be especially valuable for today’s YPs, these lessons are worth heeding at every stage of an association career.
New standards, laid out by the Association of Equipment Management Professionals, are driving fleet management forward.
Eileen Hoffman, assistant vice president at Aon Affinity, explains why event cancellation insurance—which covers an association’s losses if an event is cancelled, curtailed, or abandoned—is so important. In a nutshell: “Having this insurance coverage could be the difference between having the finances for future meetings or not.”
Break free from the status quo, with the help of Jonah Sachs’ Unsafe Thinking.
After starting a Young Professionals Taskforce for his local state society, a YP shares three things organizations can do today to get ready for next-gen members.
Microsoft's new “verified” feature is intended to help organizations boost their email credibility. Also: email-writing best practices.
To prime future leaders, create a talent development system focused on leadership fundamentals. Also: ASAE’s Annual Meeting & Exposition, as it looked 98 years ago.
Free snacks or even meals at the office can have a positive effect on the way that people collaborate or feel about their employer, but it can come with some big downsides if not done the right way.
The International City/County Management Association’s Annual Conference begins next week in Baltimore. Attendance is expected to exceed 3,500.
You can flip a switch to achieve transformation, but take time to determine what that switch is, says this changemaker.
A Harvard Business School professor warns that the wrong tactics could harm employees’ ability to come up with new and creative ideas. Also: Make sure your influencer marketing strategy makes sense.
Creating inclusive teams starts with addressing intersectionality. Then, make it part of your organization’s operations. Also: how to cancel a conference.
The New Jersey Hospital Association is launching a new program, CHART, to utilize big data in hopes of spotting the underlying problems behind the medical issues its members tackle.
A flagship event may be tradition, but is your annual conference still providing measurable ROI for your organization?
The Association of State Dam Safety Officials’ 2018 Annual Conference begins this weekend in Seattle. Close to 1,000 are expected to attend.
While there is definite value when it comes to using open-source software, a couple of recent incidents highlight how licensing rule changes, already controversial on their own, could threaten to bite back if you aren’t keeping an eye on things.
When trouble is brewing at the National Beer Wholesalers Association, they call IT Director Cos Manner.
Associations can enlist their members to participate in quick-sprint hackathons to help develop new products and services. In exchange, participants get a highly engaging experience. Here’s what one hackathon looked like at #ASAE18.
Power outages can’t be planned for—or can they? We’ve got tips from planning experts on how to prepare. Also: how ASAE is giving back.
Get your creative wheels spinning; the American National Standards Institute is hosting a haiku competition ahead of its 100th anniversary. Also: a crowdsourced take on the ASAE Annual Meeting.
Associations approach conference attire in a variety of ways—some stick to shirts with logos, while others simply aim for a business casual look. Find out how a few groups approach their meeting fashion.
LinkedIn is rolling its Groups feature into the main app with updated capabilities—while also saying goodbye to some old features. Also: How a data governance strategy can improve your AMS.
Convening in Vancouver provides resources to align meeting content, including a network of partners and a thriving life science community.
A fresh look at your membership database can serve as the key to improved communication and higher member satisfaction.
As member interaction moves online, leverage digital communities to create year-round buzz for in-person meetups, says Personify. Also: Keep your corporate partners happy.
When your industry is red hot and your membership numbers are, too, how do you sustain your momentum? The Robotic Industries Association takes a three-pronged approach.
The California Forestry Association, which represents the state’s timber industry, says an oversaturation of trees is a big reason for the repeated wildfires in California, and it has pledged to help thin out the forests.
If your nonprofit’s website doesn’t promote trust, it isn’t doing its job. The Bloomerang blog explains how to increase online credibility. Also: How Netflix is innovating board involvement.
With a new biosecurity initiative, the association’s incoming chair, Hawaii Gov. David Ige, is putting a premium on protecting the environment from damage caused by invasive species.
When organizations don’t focus on wellbeing, they’ll often see that their employees are exhibiting signs of burnout. Here are few tips for preventing it.
When Sue Garrity went to war with the same old way of doing things, she brought her most potent weapon: herself.
What does it take for an association to come back from a near-death experience? Following substantial declines in revenue and membership, three associations changed course and restructured their business, leading to a more prosperous future. Their turnaround stories have a lot in common.
A roundup of new hires and other personnel moves in the association industry.
Opportunities and challenges with state-level fundraising.
Password-based security comes with all sorts of weaknesses, including the threat of phishing. Fortunately for your association’s data, the hardware security key is mature enough that it’s worth a look. Case in point: Google now makes ‘em.
To take your media relationships to the next level, consider hosting a media tour. Also: Adrian Segar warns against hosting a beautiful event that lacks substance.
While some attendees are thrilled at the idea of going to a conference, others may dread it because they don’t know what to expect or don’t know anyone else. A look at what associations can do to alleviate any nervousness.
The hidden reason why Microsoft launches good-enough products that compete with buzzy apps like Slack. Also: why exit surveys are best when they’re simple.
Relying on outdated software systems, Laurie Bollig helped draw up a game plan that spelled victory. Raise your hand if you’ve ever had this happen: You’re explaining a complicated process to a new, much younger employee and halfway through it, they say, “Oh, well you could just do this, right?” And with a couple of […]
What if a big corporation quit all of its associations for a year? An association consultant ponders the membership hypothetical. Also: Meet the latest batch of CAEs.
A community engagement pro makes the case for nuanced thinking about what makes a good association community. Also: Is it possible to get some personal space during an airport layover?
Many business travelers want to use Airbnb, but there are reasons for employees to be cautious. Also: How to use speakers to engage your audience.
If you're not careful, your stage design may put your female panelists in uncomfortable situations. Also: What a retired Air Force four-star general has to say about leadership.
The Retail Industry Leaders Association will team with McGill University to launch a competition that aims to introduce new ideas about sustainability to the conversation. The university is tying the competition with the launch of its new retail management school.
Most association leaders take cybersecurity seriously, but few feel confident that they know how to analyze and address cyber risks. To heighten your cybersecurity awareness and bolster your protection against a breach, experts recommend three practical steps: train staff to identify attacks, assess your IT systems’ risk level, and develop a response plan for a probably inevitable intrusion.
A roundup of new hires and other personnel moves in the association industry.
Why your association may want to invest in cyber-liability insurance.
While it doesn’t lend itself to as much automation and customization as traditional email marketing, there’s a lot that can be done with signatures. But is it worth your time?
GDPR has a lot of organizations worried about what might happen if the EU takes notice of them. It’s not the only audit-related headache out there, however—major software vendors like Microsoft, SAP, and Oracle have recently been on the lookout for firms that aren’t properly licensed. Here’s what you should know.
Aptitude exams are making a comeback in the workplace. That’s bad news for anybody who dreaded the SAT. But for organizations that struggle to find internal talent, it’s an opportunity. Professional attainment has many virtues, but prominent among them is that you no longer have to endure the drudgery of standardized tests. You were done […]
Holding on to traditional management mantras may be stopping your organization from moving forward. Also: How one nonprofit was able to bring its event theme to life in a fresh way.
Don’t let a lackluster renewal program be the reason you lose out on members. Also: As digital technology changes the world at light speed, mindfulness can help leaders shape the future of organizations more strategically.
Six tips for helping to transform your organization (when your organization doesn’t seem to want the help).
A recent survey from Hyatt finds that business travel can boost empathy for globe-hoppers—and those who leave the confines of home might find other benefits of hitting the road, too.
Don't let your organization's great work go unnoticed. Here's how to get more press hits for your group. Also: How to make your next event more healthy and more fun.
A new study released by Community Brands looks at donor experience and expectations, with an aim to help nonprofits assess what their own donors experience and pinpoint where there’s room for improvement.
The latest website security concern, which jumps on the cryptocurrency craze, could be a big headache for users of WordPress or Drupal. Also: XDP gets going in a big way.
A board chair wields a lot of power, but the role demands that power be shared. One expert’s suggestion: First, get rid of team-building exercises.
For differing reasons, Twitter and Facebook are taking steps to limit the amount and types of data that can be accessed or shared on their social networks. The moves, also affecting Instagram and an array of third-party apps, could make life much harder for your social media team.
The International Air Transport Association is working to perfect its One Order system, designed to bring together the many parts of an airline booking—itinerary, purchase record, and any add-ons—in a single, trackable customer order.
The event and hospitality group HBAA says its new Immersion Lab will give professionals in different sectors of the meetings industry—specifically, booking agencies and hospitality venues—a glimpse at each other's work to promote greater understanding.
ISACA’s GDPR assessment is one part of a broader strategy to get tech professionals of all types ready for new privacy regulations that start next month.
Associations have always used their awards programs to drive engagement, increase member loyalty, and generate nondues revenue. But as member demographics change, associations are discovering the need to adjust and evolve their awards programs as well.
Following accessibility guidelines reduces legal risk and brings membership rewards.
If you’re not into April Fools' Day, there are still plenty of holidays you can get into in the days before and after April 1. Also: Draw attention to your member benefits, one at a time.
How to keep your attendees’ personal data safe from a cyberattack. Also: Why should always download meeting apps.
Some metrics association boards should be monitoring. Also: Artificial intelligence may make some nonprofit roles obsolete.
One of the challenges to growing your membership may be your organization’s discoverability. Here’s how to get in front of more prospects. Also: When you think of the word “leader,” do you picture a man?
If you’re looking at a new platform or technology for your association, you can’t make a decision based on the marketing alone—your organization’s needs are a huge part of the equation. That’s especially true in the world of open source, where a strong community is everything.
Many new leaders say they want a clean break, but there are benefits to keeping the former exec around—so long as everybody’s clear on the roles they’ll play.
A new report on how nonprofit leadership impacts fundraising finds that there's still a heavy lean on traditional events among nonprofits—coming at the cost of more economical digital initiatives.
Official enforcement of the European Union’s General Data Protection Regulation, imposing new requirements for how organizations process and maintain personal data, is less than three months away. At a recent event for association professionals, experts pinpointed four key member data issues to address now.
Who moved this festival’s cheese? Why The Big Cheese Festival suffered from a major supply headache over the weekend. Also: A bunch of tips to get volunteers up to speed.
If your membership numbers are flagging, here are a few ideas to try to get them back up. Also: Find your next showstopper speaker through crowdsourcing.
A pharma visionary reflects on risk management and measured growth.
Technology often gets short shrift in terms of its impact in the world of human resources. But as it turns out, innovation holds a lot of promise for recruitment, talent management, and the way that HR professionals work.
The shortages that have created some major issues for the fast food chain in the United Kingdom are being blamed on a vendor’s mess-ups. It’s a good reminder that good vendor management can be downright fundamental to your business needs.
The Healthcare Information and Management Systems Society will launch the first online broadcasting network focused on healthcare information and technology innovation in March.
The American Psychiatric Association created an online wellness portal and other resources to help psychiatrists avoid and manage professional burnout.
With the goal to provide an improved, more consistent member experience nationwide, the National Association of Insurance and Financial Advisors brought an association management company under its banner and rebranded it as the NAIFA Midwest Office.
The International Association of Lighting Designers has seen its European membership more than double in the past four years. To get there, it avoided a hard sell in favor of letting the community there shine a light on itself.
ASAE ForesightWorks identifies a host of trends likely to transform life, work, and business. Conversations about what's coming can make leaders skittish, but it can be done with some patience and an emphasis on the upsides.
As the world changes, so too are the elements that encourage donors to give. Here’s how these trends are leading to a philanthropy rethink.
A new report from the Society for Human Resource Management and Globoforce finds that using techniques that put people first, particularly on the recognition front, will be likelier to win out in the war for talent.
The National Speakers Association uses a leadership coaching program to support and grow new leaders in its chapters and build a leadership pipeline.
A flashy conference may not be meeting your members’ expectations if they approach conferences as explorers and not tourists. Also: Last holiday season, donors gave more than $1 billion via PayPal.
The recent incident in Hawaii, in which a test message was accidentally sent to millions of people on the island, comes at a time when emergency groups are calling for upgrades to the FCC’s wireless system—upgrades the commission is supportive of.
The National Association of Conservation Districts’ 72nd Annual Meeting begins next week in Nashville. Attendance is expected to be about 1,000.
SmithBucklin releases a new report that offers up insights and 2018 trends that associations should keep top of mind. Also: How to bring life back to a dying online community.
Events industry veteran Janet Tan-Collis weighs in on meeting technology-fueled shifts in attendee expectations.
The 2003 rule meant to encourage a focus on hiring for diversity in the National Football League is helping to set a path forward for the English Football Association, which has faced diversity issues of its own in recent years.
The Apple Developer Program, required for app-makers that want to appear in the App Store, will now be free for nonprofits as long as they meet certain requirements. Also: Find out why your members may not trust you.
AARP puts in an incredible amount of effort to respond to all Facebook comments, and it pays off by informing members, expanding reach, and humanizing the huge organization. Also: How to get meeting attendees to try new things.
While government officials downplayed the impact of a list of banned words received by the Centers for Disease Control and Prevention and other agencies, groups in the science and medical industries used the incident to underline the value of “science-based” and “evidence-based” decision making—as those two phrases were part of the ban.
If it feels like you’re relying a little too heavily on “life hacks” to get through your day, it may be a sign that your organization’s infrastructure isn’t properly optimized for the needs of employees or members. Read on to learn how one organization is solving the problem for itself.
A new report from the association tech conglomerate Community Brands finds that technology often leads to better member experiences, but associations often don’t invest in the kinds most desirable to members—specifically, those that allow for personalization.
From translations to tweens to Twitter, the National Fire Protection Association has been finetuning its communications for an era where wildfires are increasingly common.
Capping off a year that significantly reshaped the association tech landscape, the 2017 Technology Conference and Expo was home to a thoughtful, questioning conversation on what these changes mean for both associations and the vendors themselves.
Director Greta Gerwig’s heartfelt letters to major musicians asking for music rights for her movie can teach us all a little something about asking for a favor. Also: how not to annoy your members.
Major hotel brands are opening innovation labs to allow guests, partners, and employees to test out products and features before they're officially launched. Should your association use one of its conferences to do the same?
Your association’s website can enhance credibility and build community—or ruin your reputation if it’s hacked. Gary Grabowski, vice president and partner of Summit Business Technologies, explains how a secure hosting service can mitigate 99 percent of security risks. What is secure web hosting? Secure web hosting means your website is stored on a server with […]
The Consumer Financial Protection Bureau’s legally mandated structure has created a high-profile leadership crisis this week—one that reflects existing criticisms over the laws that govern the bureau.
This year’s charitable giving event comes a year after donations surged by more than 40 percent. Groups big and small are working to take advantage of the widespread public interest.
TechShop, a for-profit chain of makerspaces that worked on a membership model, closed its doors suddenly this week. The circumstances around its decline and eventual shutdown highlight the challenges high overhead can create for a membership model.
With the help of the Experience Institute, an array of event-based organizations, including ASAE, launched a campaign designed to encourage more people to travel for conferences. The campaign is built around the Decision to Attend Study, the second edition of which was just released.
One public speaking expert says words matter more than pictures when it comes to delivering an impactful message. Also: Looking to build a strong board? Here are a few things to try.
For years, the language of membership has often felt unique to the world of associations. But with the success of the tech startup Patreon, which will hand out $150 million to creators this year, we may be on the brink of a moment where membership concepts grow more mainstream. That could be a good thing for associations.
DMAI officially became Destinations International at its annual meeting in Montréal. Here's how the organization pulled it off.
Building volunteer bench strength requires a wide roster of members. When you’re assembling a qualified team, be on the lookout for these four types of volunteers, and be ready to provide the support they need.
The group known for its familiar public service announcements is now lending its voice to a campaign for pro bono services for nonprofits, including traditional advertising and marketing services—and more.
Your choice of a meeting location shouldn't be all about you. Just as important is how a destination will improve the attendee experience. From affordability to convenience to at-the-ready technology, your attendees' expectations are rising. Here's how to deliver on them.
How a taxonomy helps web users find their way, according to Layla Masri, president of Bean Creative.
Kim Grimm, the interim executive director of the National Association for Catering and Events in Columbia, Maryland, has a long history with associations.
ASAE Foundation's future-focused research forecasts change drivers.
The American Trauma Society has helped hospital staff respond to incidents like the recent Las Vegas attack. It wants to get bystanders involved as well.
3 things you can borrow from the innovative C2 Montreal business event to improve your conferences.
Leaders in the meetings and exhibitions industry are working with federal law enforcement officials to help organizations develop plans to prepare for and, if necessary, respond to security threats at their events.
If you’re new to the association world, it can feel overwhelming at first to connect with peers. One association exec who successfully made the transition two years ago shares her top tips.
Concerned about membership retention? Here's how to create an effective renewal process. Also: Gauge your social media performance with a new benchmarking study.
Saying "no" to extra demands may sound simple, but it's something many of us have to learn how to do. Also: Maximize your time with these productivity habits for event professionals.
Associations are notable for encouraging multitasking. But without close attention, all those tasks can drain workers. People talk about “wearing many hats” so often in the association world that you’d be forgiven if you sometimes think you’re in the haberdashery business. The many-hats conceit is often discussed with a smirk, or as a point of […]
With a digital-native generation reaching adulthood, events might have to get more interactive to adapt. Also: a culture problem you might be facing.
In an #ASAE17 Learning Lab, two presenters made the case for why a security standard is needed for venues and how it would benefit the industry as a whole.
Social Media Today shares a bunch of content ideas to activate your social media feeds. Also: A dozen special ways to say thank-you to donors.
The path your members take when they interact with your association provides valuable information about what they want from you.
Make the most out of your member testimonials by asking these key questions. Also: Check out some of the interesting slides we’ve seen at ASAE’s Annual Meeting & Exposition so far.
The CFA Institute recently made an organizational change to support local societies using a membership activation program.
Maximize your online learning offerings by helping your members become digitally ready. Also: Everything you know about password best practices is probably wrong.
LinkedIn taps into the career mentoring space with a new service. Also: How to encourage your team to take a vacation.
How Mexico City created civic pride by designing emojis specific to the city. Also: How a marketing expert found herself quoted in major news outlets ... while on vacation.
There’s a new generation of leaders entering the C-suite, and they’re bringing fresh ideas, talent, and experience to the job. But taking the express elevator to the top comes with unique challenges. Here’s how three young association CEOs are overcoming them and making their leadership mark.
Chapters provide the help associations need to reach members locally. But to keep things running smoothly, associations must also make sure components have the help they need to fulfill that purpose. Organizations of all sizes can find networking, technological, or financial solutions to make sure chapters can leverage the power of their association.
Few organizations measure their association chapter ROI. Here's why they probably should.
Brad Shanklin, executive director, Dallas HR Management Association, answers questions from DallasHR member Dustin A. Paschal.
An engineering group hones its training courses for its European customers.
The pricing scheme for many email marketing service providers—which grows based on the size of your list—is one that feels destined for disruption down the line. A new tool from Microsoft suggests how such a disruption might happen.
As voice recognition apps spread, associations are exploring ways to answer common membership questions and provide popular services using voice command.
With a new online platform, the Truckload Carriers Association is introducing members to the benefits of benchmarking as a way to capture industry data and boost their profitability.
Beyond being a nice thing to have and an important nod to diversity and inclusion, ensuring your website is accessible might soon be mandated by legal rulings. One recent U.S. federal court decision strongly suggests that the Americans With Disabilities Act might have a home on the World Wide Web.
Associations that want to develop the next generation of talented association staffers should consider starting an association-wide internship program.
The first iPhone went on sale 10 years ago this week. Since its launch, it's had an impact on almost every aspect of association management. A look at how it’s changed meetings and events.
Two recent American Heart Association surveys revealed that U.S. workers are not prepared for cardiac emergencies at the office. Here are some ways that associations can better equip their staffs for workplace emergencies of all types.
Why associations should pay attention to Facebook’s new community-centered mission statement. Also: How to get past writer’s block.
In a crowded educational market, associations need to go the extra mile to stand out. Also: Here's how to make the most of a leave of absence.
In response to high levels of opioid use and abuse in the state, the Colorado Hospital Association launched an opioid safety pilot in a handful of the state’s hospitals and emergency departments.
Feel like you’re sending more emails but getting less of a response? You’re not alone.
In the near future, technology may help you gauge your attendees’ emotions right in the moment. Also: Why you should stop micromanaging and learn to delegate.
The American Psychoanalytic Association’s 106th Annual Meeting is set to start in Austin, Texas, next week. More than 500 attendees will be onsite.
A roundup of new hires and other personnel moves in the association industry.
Advice from Barbara Mitchell, management consultant, author, and blogger for ASAE’s Association CareerHQ.
Don’t abandon potential members who can’t afford your fee. There are things your organization can do to keep them involved. Also: Asking lots of questions during an important board meeting can do more harm than good.
During day two of ASAE’s new Xperience Design Project event, expert faculty shared the solutions that association professionals had co-created to improve meetings and event experiences.
Traditional conferences may deliver on content but often come up short in providing compelling, memorable, come-back-next-year experiences. At ASAE's new Xperience Design Project event Monday, participants got a guided, hands-on tour of the design mindset.
The UN Environment Programme is teaming with citizen science associations globally to create a database that tracks the spread of mosquito-borne diseases—an area that governmental agencies have struggled to track on their own.
Associations are always hunting for ways to be more time- and cost-efficient in their day-to-day business operations. If banking fees are eating away at your margins or your finance team is bogged down in too much accounting minutiae, try these three favorite tips from a longtime association finance professional.
Of the many online threat vectors out there, perhaps the most common and dangerous is the phishing email, in part because it’s proved to be so effective. Read on for a few considerations when building out a response plan within your organization.
Natural disasters are wreaking havoc on the country’s communities and budget. The Federal Alliance for Safe Homes wants to emphasize how building codes can reduce the effects.
Before you migrate your membership data to new software, make sure you're fully prepared. Also: Don't let a cybersecurity hack force you out of a job.
A survey by the National Business Group on Health indicates that organizations are taking a more holistic approach with their well-being programs, such as offering help on financial security.
Now the Events Industry Council, the organization’s new name and logo came about thanks to member feedback. Also: why you should add fireside chats to your next meeting.
A recent deal in the association technology space raises some interesting questions about the state of the sector and what’s next. What’s holding associations and their vendors back, and what needs to happen to push things forward?
Associations put value on retention rates, but that’s not always the right metric to boost renewals. A new report says engagement scoring matters.
The International Association of Privacy Professionals is launching the IAPP-RADAR Incident Response Center to help members stay on top of data breaches and applicable laws.
It’s too early to say whether or not associations should take edge computing, the successor to cloud computing, seriously. But what should be taken seriously is its potential. Any good association IT department should research potential disruptors ahead of time.
Every association is bound to face failure at some point, but how team leaders respond to that loss could be key to ensuring future success. Jamie Notter, consultant and founding partner of WorkXO, shares advice for organizations and managers.
As negotiations between the United Kingdom and the European Union get underway under Article 50, major travel groups are raising alarm about Brexit’s potential impact on the travel sector. A new survey, on the other hand, paints a sunnier picture.
Getting hands-on with zero-waste goals.
All associations are in the business of sales, whether they want to believe it or not. Here are a few tips for changing the culture around the office, as well as an example that shows these tips in practice.
The National Restaurant Association released a toolkit aimed at helping its members learn how to best dispose of fats, oils, and grease. Hint: It’s not down the drain.
In a new Global Business Travel Association report, the association found that many business travelers said they were most fearful of a terror attack happening while on the road, despite the fact that other risk factors, like theft or street violence, were much more likely.
General Mills generates buzz on bees with a new campaign that associations should take pointers from. Also: In honor of American Associations Day, check out a fascinating infographic on the power of associations.
The Nerdery’s Overnight Website Challenge, which the Minneapolis-based agency has done in multiple cities for nearly a decade, is designed to give local nonprofits the chance to succeed with the help of some talented creators burning the midnight oil.
Is your association relying on the wrong tools to collaborate internally? Possibly, but the first question you should ask isn’t if there’s a better tool. It’s about why your current tools are losing out to emails and phone calls.
The 2016 Greenbuild International Conference and Expo at the Los Angeles Convention Center exceeded waste diversion goals for both the U.S. Green Building Council and the meeting venue.
With Americans reporting increased stress levels, managers may start seeing their employees’ productivity levels drop. Here’s how you can support your staff’s wellness while keeping them on task.
Employee engagement on social media can have wide-ranging benefits for your association. Also: Check your venue contracts for these important details.
The American Association of Cardiovascular and Pulmonary Rehabilitation finds that a focus on purpose yielded new memberships and increased revenue. Here’s some tips on how you can do the same.
A new study from the Altimeter Group and Traackr reveals the state of influencer marketing today, as well as how it is poised to evolve.
The direct mail startup Mailjoy borrows some of its postcard-mailing strategies from the world of email marketing. Also: The importance of foresight.
A Google engineer provides a handy guide to optimizing Google Analytics for the data you need. Also: Questions event professionals should ask in the initial planning stages.
The SHRM Foundation and the National Association of Veteran-Serving Organizations are marshaling their expertise on HR and veterans issues to improve veteran employment.
Research shows that Americans love loyalty programs, which means that your conference attendees and exhibitors do too. Some ideas on how to start rewarding your loyal customers.
In some fields, associations can’t fully carry out their mission of guiding smart policy and facilitating information exchange if government employees aren’t part of their membership community. But state and federal rules are sometimes an obstacle to bringing in those members. Some groups are reexamining their membership strategies to bring down that barrier.
Sometimes an online comment system or forum no longer makes sense for your organization’s needs, potentially due to a glut of "trolls"—an issue the Amazon-owned IMDb is currently dealing with. The lesson: If you’re dealing with an online community, especially at scale, you must be willing to invest in both the people and technology that makes it work.
Leading healthcare associations are working together to craft strategies for better engaging members. Even as the healthcare industry continues to change, a new report offers six recommendations to boost engagement that associations in all sectors can learn from.
Inspire more students to participate in volunteer work. Also: Discover an efficient way to promote your content through Twitter. Volunteering is mutually beneficial. Associations gain from the energy, work, and passion of the people pitching in, while volunteers—especially student ones—develop life skills and a broader perspective to become valuable members of society. Volunteer experience can also […]
Recent ASAE Foundation research highlights the fact that a good chunk of your members—particularly your newer ones—are likely on the cutting edge when it comes to tech uptake. But just because your members are raring for more technology doesn’t mean you shouldn’t think it over first.
Discover more ways to spread the word about your upcoming meetings. Also: Be on the lookout for these specific social skills.
Saying that a bill introduced in Austin last week would discriminate against the LGBT community and hurt business in Texas, ASAE and others in the hospitality, meetings, and association industries announced a joint campaign to oppose it.
Associations enjoy giving awards, but all too often their ceremonies are lackluster, awkward, and even boring. Taking a page from Sunday’s Golden Globes, here are some pointers for creating a dazzling awards program.
New research commissioned by the Football Bowl Association finds that even small-stakes college football bowls drive a significant boost for local economies. But the bowl system, despite the positive economic signs, faces a couple of challenges down the road.
The trade group Avocados From Mexico celebrates its namesake fruit’s new emoji fame. Also: Why your organization shouldn’t have too many arbitrary business rules.
Five association professionals offer tips on attracting and retaining top talent. Not to be a Scrooge, but here’s some potentially distressing news: Three-out-of-10 employees will likely leave your association within the next two years. That’s what global advisory Willis Towers Watson found in two major studies this year. “Given today’s shifting workplace and how technology […]
The Office of Management and Budget has released new travel spending guidelines that could help federal government employees more easily attend conferences.
Why you should make room for pop-up events at your annual meeting. Also: The root cause of disappearing donors might be poor communication.
Strong relationships are the key to engagement, whether with members or nonmember customers, according to a new report on global associations. To build connections, you don’t necessarily need the famously well-connected movie star, but you do need a few good multipliers.
Association leaders from various backgrounds can succeed, but a new survey shows that there are some common experiences that can help.
Listen, a new iOS app, gives you a phone number that works just like an inbox. Also: How long does it take to install an AMS?
According to statistics from the travel expense firm Concur, corporate travelers significantly increased their use of Airbnb in a recent quarter. The growth, however, comes at a time when legal pressures are on the rise.
Don’t settle for average. Let outside creativity bleed into your event.
Although Veterans Day is a public holiday, it is business as usual for many organizations. Several associations offer recommendations on how to commemorate the day, from advocating for a paid holiday to celebrating it on the job.
The real estate trade group, in a series of recent reports, is starting to make the case that blockchain database technology, traditionally associated with currency, could have important uses in the housing sector. It might be a bit surprising to casual observers, but the National Association of Realtors (NAR) sees a lot of potential in […]
The popular automation tool wrings a few new tricks out of its business model. Also: Why you should be willing to move your conference.
Guy Gilchrist, the lead artist behind Nancy, knows from personal experience about the risk factors that can lead to strokes—and on World Stroke Day this year, he used his comic strip to draw attention to a health risk he calls a "slap from God."
One blogging expert's offbeat recommendations for getting past your writing funk. Also: What AMSes have in common with shovels.
Enhance and customize the learning experience with new technology.
Last week, large swaths of the internet were hobbled by a coordinated distributed denial of service attack on the network's basic infrastructure. And odds are good that something similar is going to happen again. Now's a good time to talk about contingency plans to ensure your association isn't knocked offline.
It's not easy to expect the unexpected—especially when you have 30 volunteer leaders with different opinions and experiences. One association's experience suggests a path to success.
During the 2016 edition of IMEX America, meetings-industry stakeholders announced steps to further safety endeavors within the industry through the launch of a new council. The council extends the events industry’s ongoing collaboration with the Department of Homeland Security.
Streamers can finally set up their broadcasts ahead of time. Plus: The problems social networks create for associations.
The association revealed this week that a careful focus on its finances and on improvements in conference attendance has NABJ ending its 2016 fiscal year with a projected $1 million surplus—a major improvement from a year ago.
Despite raising its prices, Netflix actually saw a huge surge in subscribers during its most recent quarter. The reason? It offset the increase with additional value. Also: The roller coaster of event emotions.
Perhaps someone at your next event could offer a long-lasting highlight—just like the now-prevalent icon from the most recent presidential debate. Plus: Come on aboard, volunteers!
How event venues can play a role in encouraging healthy behavior among attendees. Also: One upcoming event wants its attendees to bring their own coffee cups.
You have loyal, long-time conference attendees—that’s great. But to keep your events thriving for the long term, you need to engage your millennial members. How are you changing your conferences to appeal to a new generation?
Old-fashioned performance reviews are too robotic, infrequent, and stressful, according to many association employees and managers alike. Some organizations are finding a better way.
Christina McCoy, he manager of events and communities at the International Association of Industrial Accident Boards and Commissions in Middleton, Wisconsin, got her start on the farm.
Associations can learn from the legacy of Steve Jobs. Plus: How should your association handle data?
For years, the European Union has shown interest in improving the track record of its member countries on water reuse. A new industry group, with the backing of the EU, hopes to give the concept some momentum.
Professional development is key to career advancement for association execs of all levels. But earning a credential is something young professionals may want to consider. Beyond professional growth, it will also help them lead the industries they serve into the future.
The 2016 American Trucking Associations Management Conference & Exhibition begins this weekend in Las Vegas.
As marketing technology advances and member habits evolve, the power of inbound marketing continues to grow. Is your association ready to make the leap?
Management helps save the day for large online communities. Plus: How to spice up panel discussions.
The potential of connected devices, or the Internet of Things, has at times been challenged by reports of security problems. But the Online Trust Alliance says the real problem is poor security policy. Think the era of the Internet of Things (IoT) is problematic from a security perspective? It might be, but those security problems […]
After Congress failed to fund Zika-related prevention measures this week, major players in the travel industry got together to ask for quick action. But even with a lack of federal funds and new cases of the virus, meetings continue to go on as planned in Miami.
A new benchmarking study sheds some light on common chapter-relations practices at associations, but it falls short of stating the value of chapters—because so few associations are measuring it.
Australia's largest graphic design organization is offering its members a top-level domain that speaks to their career choice.
In recent months, a need for snappiness has become a major point of discussion in the mobile development space—which means you’ll have to devote more resources to support your mobile offerings. But on the plus side, the focus on speed could eventually mean the second coming of the mobile website. Jeff Bezos has been a trendsetter […]
Last week, Amazon announced that it will soon pilot a program, in which entire teams are hired to work a reduced number of hours. Some commentators see this experiment as a way to attract talented women, who also have families, back to the workforce. What are the takeaways for associations?
Why you should focus on your front-end design instead of your back-end design. Also: It's time to update your Facebook page with a new design.
As associations grow and change, so do their boards. Keeping these three things in mind may help with the growing pains.
A new resource from the Event Service Professionals Association helps meeting venues, hotels, CVBs, and destinations ensure they are accessible to everyone and that every attendee has the information they need.
President Obama joins the National Parks Conservation Association in marking a major milestone. Plus: What’s with annoying event rules?
The recently departed blog and news site Gawker shares a number of eulogies, all elegantly written. Also: Why you shouldn't conflate strategy with management.
The problem of fermenting innovation in the association world is well-documented, but the solutions are a little harder to come by. Could the lean startup strategy for building out ideas be one way to shift the conversation in your association?
Much of the important work at a meeting doesn’t just happen during scheduled events. It also takes place at casual gatherings such as an early morning coffee, a lunchtime walk, or a dinner at a local restaurant. Or even during serendipitous encounters.
During this week's ASAE Annual Meeting & Exposition in Salt Lake City, a trend of discussion during different sessions was that innovation quite often requires quick work, something many associations are not known for. How can we make the big, hulking machine a little easier to turn?
On Sunday morning, opening keynoters Mark and Scott Kelly galvanized thousands of #ASAE16 attendees with stories recounting their dual rise to space and encouragement to avoid taking the easy route. Astronauts Mark and Scott Kelly kicked off the 2016 ASAE Annual Meeting & Exposition on Sunday with a double-act keynote speech that encouraged association professionals […]
The American Chiropractic Association's new social media campaign wants to make the point that painkillers aren't the only way to deal with chronic pain. The campaign comes at a time when opioid addiction is a hot topic in medical circles.
After launching the International Association of Hotel General Managers earlier this year, staff saw a surge in interest from other professionals within the hospitality industry. Seeing a growth opportunity, IAHGM took advantage and recently founded a new subsidiary: the International Association of Hotel Executives.
Millennial member engagement isn't easy, but letting go of a little control could make things a little easier. Also: Instagram's latest feature takes more than a few cues from Snapchat.
How an association’s meeting-goers do good in their downtime.
How do you stay up to date on new trends and keep your knowledge and expertise current? These association execs have an answer.
Cyber insurance for when cybersecurity isn’t enough. Cleaning up after a cyberattack takes a toll. Valerie McDonald, senior vice president, MPL product manager at AXIS PRO, explains how cyber coverage can keep your association from scrambling to cover the costs. What is cyber coverage? Cyber or privacy policies cover an organization’s liability and certain internal […]
The American Association for Clinical Chemistry’s 68th AACC Annual Scientific Meeting & Clinical Lab Expo is set to start in Philly in the upcoming days.
Make it a priority to welcome new members, even with a quick email. Plus: Make social media fun with filters, geotags and more.
The Automotive Information Sharing and Analysis Center, an organization composed of car companies, released best practices for preventing and responding to hacks on connected cars.
The home-sharing firm says that a set of newly announced deals with an array of corporate travel management platforms is meant to complement, not compete with, hotels. Also: A nonprofit blog with buzz (and balls).
Research shows that more business travelers are blending work-related trips with vacation time. Why association meetings may want to make the most of the trend.
At the American College of Cardiology, a program to get new graduates on the road to its "fellow" designation is one effort among many to enroll and engage members earlier in their careers.
The American Radio Relay League National Field Day, the biggest event of the year for ham radio operators, is all about testing your reach reach. Also: These consultants want to review your online community.
Understanding the havoc cyberattacks can wreak on an association’s business is the first step to remaining proactive against them. Lisbeth Salander, the unlikely heroine of the Millennium series by Stieg Larrson, is a hacker—and a crack one at that. In the fourth book, which was written by David Lagercrantz after Larrson’s untimely death in 2004, […]
In a new partnership that could create a major new event for the American technology sector, CTIA: The Wireless Association and the GSM Association announced plans to bring a version of Mobile World Congress, the popular European event, to San Francisco next year. The expo will replace CTIA's existing event in Las Vegas.
With 10 months to go before its 2017 conference, the American Counseling Association has selected San Francisco as its host city. The decision comes only weeks after it pulled the meeting from Nashville following the passage of state legislation that violated ACA’s ethics code.
Ev Williams, a founder of three popular online services has some fascinating thoughts about the open web. Also: why redesigns are about more than fonts.
With a new #ChoosePT opioid awareness campaign, the American Physical Therapy Association has joined a chorus of associations and government groups that are speaking out about the opioid epidemic in America.
What LinkedIn users should expect from Microsoft's pricey buyout. Also: The story of a hairdressing trailblazer who was an association member for nearly 80 years.
The latest study from The Community Roundtable digs into calculating the return on investment for online communities. The model it offers, focusing on the value of questions answered, could be what associations are looking for.
The Facebook-owned social network was really busy last week, as Instagram made its feed more algorithmically driven. However, some other recent Instagram changes could leave businesses either delighted … or incredibly frustrated. Here's why.
The Association for the Advancement of Medical Instrumentation's 2016 Conference & Expo kicks off this week in Tampa, Florida.
The Association for Professionals in Infection Control and Epidemiology knew a day would come when an antibiotic-resistant bacteria would appear in the U.S. Now that day is here, lending more urgency to APIC’s message about infection prevention.
A new website dedicated to nothing but breakfast highlights the importance of embracing niche content online. Also: Here's why one major retailer is getting rid of its iOS app.
Battling a bloated inbox? Need to send a quick message to a coworker? There’s probably a productivity tool that can help. Here’s a look at the latest apps and software that are helping association professionals perform at maximum efficiency.
Software ages, initiatives grow harder to justify, and ultimately, you're stuck having to make a tough decision about your technology—one that might frustrate or anger your members. When it comes to dropping legacy support, what's the decision making process? (Hint: In a lot of ways, it's kind of like game theory.)
News of economic weakness shouldn't unsettle associations---it should prompt them to think more about what's worth investing in to weather the storm.
Want to get your attendees more engaged in sessions at your meetings? Try adding role-playing exercises where they help solve problems affecting them and your association’s industry.
Soon, people will no longer have to download apps for single-use services through Android. Plus: How a sports team won over a brand-new celebrity fan.
One major hotel chain launches a program designed to allow visitors to help make an impact on a local community during their stay. Also: How to keep costs down even when your event's food and drink gets decadent.
The world of aviation is endlessly complex, but the National Business Aviation Association is helping members make sense of one key aspect.
The American Association of Nurse Practitioners has joined forces with other nursing organizations to get a handle on the opioid abuse crisis.
Turn passive web visitors into active members of your community with the latest marketing trend. Plus: How to deal with "free riders" in your organization.
By pursuing both quantitative data and qualitative input from its members, the Construction Financial Management Association discovered a gap in its member value proposition—and how to fix it.
Some tips on how associations can benefit from Facebook's push for live video. Plus: Can you tell the difference between a fad and a trend?
To help grocery manufacturers assess their risk of getting adulterated food, the Grocery Manufacturers Association is deploying new a vulnerability assessment tool.
Creating an online community from scratch requires a lot of planning, and failing to put the right foundation in place for the community to thrive can cause problems down the road. That's the thought process behind a fledgling competitor to Reddit, and it should be your strategy, too.
North American associations are often stymied by places like Japan and Great Britain. But one association says there are opportunities there—if you're paying attention.
ASAE's Great Ideas in Association Management Conference, Asia-Pacific, which took place in Hong Kong last week, proved that meeting planners from around the world have a lot in common.
The Pharmaceutical Management Science Association's 2016 Annual Conference is set to start in Sin City this weekend.
London’s official convention bureau plays up the British metropolis as a hub for major technology events. Also: Why you need a strong content calendar. London wants the world to know it has the potential to be the center of tech events. The city is already home to 40 percent of the European headquarters of the world’s […]
Make sure your volunteers are getting the most out of your programs. Plus: How to spot signs of poor leadership.
The launch of the African Society of Association Executives highlights the reasons for associations in the first place: Opportunities to network and learn.
Tons of mobile apps are launched each day, but here are three that may make the lives of event planners, meeting attendees, and frequent business travels a little better.
A multilevel membership structure that varies by benefits chosen, not by company size, could eliminate the headache of verifying member revenue or staff numbers. One trade association shares its positive experience with its fledgling tiered-benefits system.
Organizations are embracing social media with trademarked hashtags. Plus: How to boost decision-making at your next meeting.
The role of money in keeping a nonprofit moving along.
As associations face pressure to develop new and innovative revenue-generating products and services, the most successful ones are leveraging what they already know and do well—starting by keeping their missions and industry know-how in mind.
Success as an association CEO takes strong association management acumen and a deep understanding of members. But most CEOs come with career experience in one or the other, as association professionals or industry practitioners. Two new executives share how they’ve adapted in their first year on the job. Though their backgrounds are widely different, their stories are much alike.
Africa has a growing economy and burgeoning professional class. What’s missing are professionals leading their industries and opportunities for them to meet. With a new society, Africa is getting serious about association management.
A roundup of new hires and other personnel moves in the association industry.
The importance of building a formal plan for measuring member engagement.
If you don't take the time to visit your association's members and observe how they work, you might have an incomplete picture of what they need. Here's what several association professionals have to say about the value of visiting members.
At times, the chief information officer is the leadership role that feels like it gets no respect in the organization—even though its skill set is often more diverse than those of other C-suiters. So, what's the problem? It may come down to soft skills.
The Centers for Disease Control and Prevention is working to address an epidemic of opioid abuse, but the American Medical Association has voiced concern about “unintended consequences” of limiting prescriptions.
The American Health Information Management Association this week launched a new campaign designed to get people talking about an issue the association believes could help improve healthcare: the use of voluntary personal identifiers for patients. The group is using President Obama's petition site to make its case.
Free your organization from the constraints of traditional thinking and discover new ways to manage freelancers. Plus: Some reasons you may not eventually be replaced by a robot.
A survey conducted by Capital One at a Greater Washington Society of Certified Public Accountants event found that more than 80 percent of respondents expected their nonprofits would grow in 2016.
A mean boss isn’t advisable in any workplace. But a new study suggests that the bigger issue is an untrustworthy one.
The best ideas can be plucked practically from the air around us, if only we go looking for them, according to Carroll School of Management Dean Andrew Boynton, speaking to idea hunters from the association world gathered in Colorado Springs for ASAE's 2016 Great Ideas Conference.
A study reveals what the younger generation expects of their elders when it comes to technology. Plus: Complain away, it’s okay.
Organization leaders know they’re at risk, but that doesn’t mean they’re ready for a security breach.
The premier technology, film, and music festival in Austin, Texas, convinces the first couple to headline this year's edition of SXSW. Plus: Check up on your expert speaker.
Can't get certain audiences to pay to join your association? Why not get someone else to pay for them? The sponsored-membership model is alive in many forms. Here's how associations are using it.
Two chemical distribution associations joined forces to recharge the international group in order to bring together industry representatives worldwide.
Two hospitality associations are bridging the Atlantic to join forces, spread memberships, and share their expertise.
Staff leaders have plenty to manage beside the volunteer pipeline. One volunteer-leader-turned-CEO discusses how to spotlight volunteering without managing it day-to-day.
Your intrepid membership blogger returns from two conferences at regional societies of association executives with a roundup of tips and ideas on membership, including great questions for member research and the power of delegating metric measurement to staff
Mariner Management and Marketing's Peggy Hoffman offers suggestions on how to handle chapter restructuring efforts.
Most people cringe at the word debate, envisioning the personal, divisive attacks of presidential candidates posturing on a public stage. But formal debate can be highly effective for busy leaders faced with complex decisions and ideas, so perhaps it's time to consider a good argument.
Who or what originally inspired you to serve on the board you're currently leading?
The schools of thought when it comes to political talk in the office. Also: Keep your meetings effective, even if they're short.
The mosquito-borne virus, which many are concerned is associated with numerous birth defects in South America, is putting the association world on notice as global health bodies attempt to limit its spread.
Despite challenges such as limited finances and manpower, the renovation of the Tennessee Concrete Association's Nashville headquarters turned out to be a significant source of member engagement.
For most of the year, community managers turn the spotlight on others. But on Community Manager Appreciation Day, it's their time to shine.
As the effects of the water crisis facing Flint, Michigan, become more apparent, the American Water Works Association is speaking up about both cost and tactical concerns that might face other cities needing to upgrade or change water supplies.
Everyone must face unpleasant or difficult conversations in both their professional and personal lives. Here are three tough conversations meeting planners may encounter. Is there a best way to handle them?
Boarding and takeoff at airports may soon be faster and more enjoyable, thanks to math. Plus: Addressing and clarifying your organization’s tax status to the public.
In the past year, the blogging platform Medium has become increasingly more important as a way to distribute ideas without filtration. That growth—which is most clear in the political sector—highlights the need to think beyond your own websites when it comes to content marketing and advocacy efforts.
Associations use the new year to try out new trends. PCMA and Marriott International reveal five key meeting trends event planners should be ready to examine to boost attendees’ experience.
The American Meteorological Society’s 96th Annual Meeting begins in New Orleans over the weekend.
Looking for the perfect gift for your colleagues in your association's membership department? Check out this list for last-minute ideas—though you probably won't find any of these in stores.
The Association of Corporate Counsel (ACC) Foundation surveyed more than 1,000 in-house counsel to get their take on cybersecurity and its effects on the profession.
Old approaches that were once seen as innovative eventually fall out of favor and get outmoded by faster, more innovative approaches. Often, it's hard to throw out what works—but what if we were willing to take on the sacred cows and build something better? The parent company of the content management system WordPress recently tried disrupting itself in this fashion—and came up with something truly impressive.
An updated International Association of Exhibitions and Events whitepaper includes new trends affecting the industry. Among them: data capture, educational offerings, attendee security, and the economy.
A new app rolled out last month by MCI Group will help to keep its meeting attendees safe and up-to-date.
In recent months the U.S. Tennis Association has been talking up its tech game—for good reason. Here's what the organization has learned from integrating the IT department deeper into the game.
New CEOs have a golden opportunity to embark on the difficult work of changing organizational culture. But it doesn’t last forever. These four lessons from CEOs who have been there can help others seize the day.
The world's largest social network announces it's expanding into fundraising with the launch of an app to help users raise donations. Plus: The tastes of 2016.
In an effort to save money, Sprint recently announced it was doing away with the free snacks it offers employees. But was this a good idea?
Student-led protests at the University of Missouri regarding mismanagement of racial issues on campus led to the resignation of President Tim Wolfe and changes in university policy. Among them: the hiring of its first ever chief diversity, inclusion, and equity officer.
A lack of buy-in from leaders was found to be a hurdle to organizations in their abilities to take full advantage of data intelligence.
The newly released Green Venue Report shows that convention centers around the world are committed to sustainability and green meetings, even if it's not always top of mind for planners.
Your organization has a lot of data in a lot of places. Are you doing enough to keep it well organized? A recent study from an association data management firm found that many organizations have little in the way of centralization and a large number of employees have access to essential data. Is a chief data officer the solution? And what's the backup if that's not an option?
IRS Commissioner John Koskinen told Senate Finance Committee members that the agency was moving forward with recommendations related to the targeting of certain tax-exempt organizations, while House Republicans announced they will pursue his impeachment.
Many organizations hold events and fundraisers to support the troops, but The Home Front Cares has a new way to help by giving civilians a taste of military life.
Volunteers who’ve given years to an organization can often feel left adrift once their term ends. Clarity about responsibilities, especially at the start of the term, can help keep them engaged.
A premier journalistic institution is broadening its reach to include a multitiered membership program. Plus: A sports nonprofit dedicated to combating racism makes its debut.
Learn how to stretch your organization's finances to avoid bending over backwards to balance the books.
It can be hard to see where threats are coming from, but one organization has charted a way to help its board see them more clearly with risk management.
We asked you who is the one person you’d like to see interviewed on AN’s pages. Here are a few names from your wish list.
A unique mix of convenience and meetings-friendly amenities, see if Rosemont, Illinois has what it takes to be your next conference venue.
Expecting the unexpected at a conference is difficult enough. Making it trickier is that crises come in all forms.
Worried about the cost of adding digital signage to your association’s conference? Consider these tactics for trimming the investment or realizing returns in other ways.
On the cusp of its 100th birthday, and with a new executive director and strategic plan in hand, the National Association of Secondary School Principals decided it was time to reimagine itself.