A new study by American Express Meetings & Events shows that policies on time-tracking, contracts, and budget planning are often at odds with what actually happens.
Two associations representing venue managers and exhibits and events announced they will come together to cross-promote each other’s products and services.
New research from Eventsforce shows that more organizations are using event apps, but that there are still challenges when it comes to adoption rates and measuring ROI. A look at how to improve both.
[Sponsored] Association events are poised for change. Are we able to head off the competition (even outsiders) before they catch us off guard?
New research from Eventsforce finds that GDPR, the European Union’s data protection law, has changed how event planners handle data, but compliance challenges remain.
If current meeting technology trends are any indication, big changes are headed for annual conferences. Also: how mindfulness can make you a better leader.
The drumbeat of hype around 5G is picking up, but it might take awhile for meeting planners to capitalize on the new high-speed network. Here’s what one association that recently hosted some 5G demos at its big event has to say.
Thinking about bringing an event app to your conference? Here’s what to consider when putting information at your guests’ fingertips. Also: Stop apologizing so much.
Meeting registration technology is changing. With it comes the need for greater data security. Also: Finding a learning management system fit for your organization.
Leveraging augmented reality at meetings only works when planners understand the tech—but that doesn’t mean they have to be experts. Also: Who wins in the battle between an AMS and CRM?
[Sponsored] Using ideas for the future to improve our events today.
The Global Business Travel Association reports that a significant number of travel buyers rarely, if ever, conduct risk assessments—despite the fact that there’s a growing interest in risk management.
Your conference might assign certain status roles to attendees. To create a better experience for all, adopt a more fluid, individual approach. Also: the benefits of culture change that comes from the grassroots.
An HR expert offers disaster-planning advice that will allow associations to have policies and procedures in place to help them—and their employees—weather any storm.
Struggling with event data management? Research shows 4 out of 5 associations are, too. Also: ways to make your meeting more sustainable.
A new report from Bizzabo found that less than a third of event presenters globally were women, with the gender gap most pronounced at technology events.
Meeting technology will shift in 2019. Here’s what that might look like, according to industry experts. Also: engaging members during onboarding.
As made-for-Instagram pop-ups grow in popularity nationwide, it may be time for your association to make its next conference more photo- and selfie-friendly. A few ways to get it done.
It’s no longer enough to offer traditional sessions delivered by top-notch speakers; give your attendees a meeting to remember.
If your association is stuck with a clunky registration process, it’s time for a change.
Being able to communicate quickly in the aftermath of a crisis is one of the biggest ways organizations can help shape the story. Here’s how they can be better prepared to do just that.
IACC’s Meeting Room of the Future survey finds that event venues want to be there for event planners if they’re needed, and they’re ready to get out of the way when event planners want to take the lead.
The ongoing #MeToo movement has shone a light on sexual harassment at conferences and other events. A new coalition, led by the Association for Women in Events and joined by ASAE, aims to put an end to it.
Associations should think carefully about their strategy for translating when they launch events in different corners of the world.
What you do after an event is over can help you to create a bigger and better meeting in the future. Also: Why the public should be better informed about how nonprofits operate.
Some ideas worth considering as you plan different aspects of your upcoming meetings and events.
Condé Nast expands its event industry footprint by launching its own event concierge software. Also: A few things to consider before migrating to Microsoft's Office 365.
A popular event blog breaks down the event software landscape, in exacting detail. Also: Get your organization into an analytics mindset.
4 ways to give millennials what they want at your meetings.
Here are a few creative ideas to make your next meeting more compelling. Also: How to coach a rude employee to be more professional.
After serving as a shelter during and after Hurricane Harvey, the Houston Convention Center returns to business as usual. Also: how to set the right goals for your online community engagement strategy.
Don't let these marketing mistakes be the reason your event isn't a success. Also: Why nonprofits should develop strong relationships with donors.
Looking for more leadership development resources? Google is giving theirs away for free. Also: Take your team-bonding experiences to the extreme.
How smart venues are focusing their design around how people want to interact at events.
Some ways that small-staff associations can protect their financial assets and deter fraud by gathering support outside of the finance department. The bottom line: Don’t go it alone.
This year has seen a lot of ground-shaking moments in the event industry space. Keep your eye on these five top trends in the second half of 2017. Also: Clever ways to use hashtags to attract new talent.
A new report from the Trade Show News Network makes the case that technology's real benefit for the convention space has been added data---specifically, being able to apply that data to the work that event planners do.
You might not have an embarrassment on your hands as big as the Best Picture disaster that the Academy Awards had last night, but there are plenty of lessons to take away from that incident, along with a few other notable disasters over the years.
Don’t just send surveys after the event—pick up data at every stage of the process. Also: Why a new Twitter feature could juice up your event engagement.
An association data pro makes the case for a position dedicated to data management. Also: Instagram hits a user high point.
The company Yondr has built a business around the concept of locking concert attendees' smartphones in sock-size bags. Really. Also: The importance of evening events.
Learn how to hire a top-notch team to pull off memorable events. Plus: Giving up on your big idea isn’t the end of the world.
Ideas on how to challenge the expectations and ideas of the traditional event setting. Plus: What do #FacebookReactions mean for your organization?
The Online News Association makes its event-scheduling WordPress plug-in available for free. Plus: When it comes to responding to members, there is a need for speed.
A recently released study by Bizzabo reveals how meeting planners market their events, use technology as part of their meetings, and measure event success—as well as their biggest pain points.
Is improving your association's photography one of your resolutions for 2016? This list can help. Plus, The New York Times ranks by engagement, not audience.
Lane Velayo, CAE, the executive director of the Indiana Music Education Association in Indianapolis, knows the value of improvisation.
Greening your meetings can do wonders—it's just not always easy. Plus: Who you're with at an event may be more important than what you're seeing.
How to support volunteers when their terms end.
With the help of a new survey, the American Council for Technology and Industry Advisory Council is looking to crowdsource ideas for boosting federal cybersecurity. Considering the government's recent data breach troubles, the push comes at a good time.
An event management expert offers her wisdom to the next generation of planners. Plus: Is it time to mourn the death of web design?
Organizations and universities alike have been banding together to protect important-yet-dated documents from disappearing entirely online. Digital preservation is a big problem, and it's one that associations—with their already significant content offerings—should do more to enable internally. Here's how.
The agency is ending its longtime practice of reviewing federal agency conferences to see whether they meet federal training standards. Instead, it's asking the agencies themselves to do this check. ASAE was largely positive about the move.
After unrest brings a state of emergency and curfew to Baltimore, associations cancel high-profile meetings. Plus: Is a work-life balance unrealistic?
A new quarterly report from Meeting Professionals International finds that many meeting planners expect government meetings, which have been dogged by spending scandals, to stay in decline in the near future.
There are so many tech options for events, but what's really necessary? Plus: Why printing out PDFs is a waste of your time.
Are the events industry and the sharing economy a match in heaven? Or is sharing putting a drag on events? Plus: the fundamentals of good brainstorming sessions.
When planning an event, it's easy to get overwhelmed. These six reminders can help. Plus: how to save your emails from the junk-mail abyss.
The elements of making an event that has the potential of changing someone's life. Also: The passwords you shouldn't be using.
While Congress has remained mum on potential data security legislation, the back-and-forth between retailers and bankers continues. Last week, the two industries were at odds over a banking group survey citing “exorbitant costs” of credit card data breaches.
Virtual events aren't just a flashy show of technology for your association; they can also turn a profit. Plus: It's time to mothball those musty buzzwords.
There's a reason it took more than a decade to finish the HTML5 standard. When too many stakeholders get their hands on a project—especially a high-profile one—innovation can slow to a crawl. The secret is to chop things up into smaller bites.
Why having an event sponsor as excited about your event as you are is so important. Also: one event pro breaks down the moment when an association was showing its age.
If attendance at your chamber's business after-hours events is lagging, try these tips to add some faces to the crowd. Plus: a month's worth of free webinars.
Not every event needs to be a massive endeavor. Here's what to keep in mind when you're not aiming for the convention center.
The fast-food giant drew success with an event strategy that focused as much on the people who couldn't attend as those who could. Also: An association management pro looks to his hometown sports teams for inspiration.
Why a "business out front, party in the back" strategy may help you better leverage your online community. Also: Terminology matters when you describe your content leaders at events.
Is your conference as healthy as it could be? A fitness or wellness challenge at your next event may be the best way to get your attendees moving, as well as have them compete and engage with one another.
Proper pre-event training could mean the difference between success and disaster. Also: A new AMS review service hopes to make it easier to get feedback on a major investment.
What Tina Brown can tell you about pulling off a top-notch, engaging event. Plus: Give your members some love. Do it via social media.
One event pro's take on improving the educational experience for attendees puts the onus on the speakers. Also: Lessons in advertising from Super Bowl commercials.
A new whitepaper by the International Association of Exhibitions and Events reveals 13 trends that will affect its industry. Here are five that associations will want to keep in mind as they plan for 2014 and beyond.
How to keep important projects moving forward. Plus: The challenges of attendee and customer feedback.
A guide to the building a your next conference website. Plus: Growing talent from within your organization.
Twitter's launch of its curated timelines platform this week could be of major use to event planners, but be sure it's the tool that best meets your needs.
No matter how innovative your culture is, if you can't actually act on your big ideas effectively, it's of no use. That's why clear, well-considered project management is so important to your strategy.
Partying in a cemetery sounds weird, but it's not the weirdest place that event planners have taken over lately. Also: Is now the time to plan an event in an emerging country?
Why WiFi should be at top your event planning priority list. Plus: How to pull off an unconventional meeting.
As investigators search for a motive in the Washington, DC, Navy Yard shooting, the tragic incident draws attention to the importance of employee-assistance programs and effective policies.
Management lessons from a Twitter cofounder and his latest endeavor, Medium. Also: what not to do when planning your next association event.
How to plan for the unexpected at your next event by having a solid disaster management system in place.
Curve your meeting attendees hunger by hiring a food truck to roll in some fresh food. Also: How changing roles can shape the future of your career.
Increase your event's web presence through your social and blogging activity, among other things. Also: How to identify the weak links on your board.
The event-planning site Splash challenges ticket-service sites with its full-fledged event-planning platform. Also: tips on finding more shareable content. What are some of the key details that go into planning events? Odds are, Splash serves most of your organizational needs. That, and more, in today’s Social Media Roundup: Splash Zone https://twitter.com/sarahconvene/status/324224545282195456 The event-planning service Splash […]
One media organization is producing a new event, which is an extension of one of its most recognized products. Can your association do something similar with its most popular products, services, or brands?
Who's managing your content? A breakdown of the content creation schedule and tasks. Also: make bigger meetings smaller to ensure a valuable and intimate experience for your attendees.
Event planners take a lesson from the Super Bowl. Also: PCMA experiments with gamification at its most recent convention.
Research shows that only one-third of the days in a year are holiday-free. Does your association need a formal policy about whether to hold meetings and events over national, international, and religious holidays?
Expert tips for event planners. Also: Is middle management cramping your social media plan?
How one startup brought an illustrator to a recent branding conference. Also: A list of events you should try to get to someday.
Still reeling from a conference scandal, the General Services Administration is hoping to cut conference costs by implementing an enterprise-wide approach to event management.
The Institute of Management Accountants uses microsites that chapter volunteers manage to drive online member engagement while maintaining IMA brand consistency. The sites are easy to configure and help boost event attendance.
It seems as though everyone is hiring these days, and talented professionals have abundant job opportunities. Amid heightened competition for talent, smart associations are adjusting their recruitment strategies, increasing their focus on retaining the staff they have, and looking at new ways to harness an effective team—even if everyone isn’t on the payroll.
Effectively managing risk is key to the success of any organization. Creating a risk register and implementing an action plan based on its findings is one way that associations can manage their own risks.
May 25 is the looming deadline for organizations to comply with the European Union’s General Data Protection Regulation, and many are not prepared for this fundamental shift in how personal consumer information must be processed and secured. Ready or not, enforcement is coming. Here’s what you need to know as May approaches, especially if you’re behind the curve.
Technology, armed with massive amounts of data, is getting better at predicting the future. How can associations benefit from this shift?
For membership organizations, one of the primary benefits of artificial intelligence is that it adds a hook to member engagement. Here are three examples.
One small association increased membership by 7 percent in a year using targeted "combo-promo" campaigns.
How nonprofit groups are helping to fund a cultural critic at a major newspaper. Also: Does social media really have ROI for event planners?
Hosting a successful conference requires employees in a variety of roles. But have you ever considered looking outside and having students, interns, or volunteers help market your conference or work onsite? In other words, does your conference need a show ambassador?
A roundup of new hires and other personnel moves in the association industry.
Ask Joe, a revved-up customer service initiative at the Automotive Aftermarket Products Expo, kept attendees moving.
Google's new feature puts the power of trip planning in the palm of your hand. Plus: Is your association's app protecting its users?
Application programming interfaces, or APIs, have long been an important tool for programmers to tie into outside applications, but even companies outside of the programming world, like Visa, are learning to love them. Could they potentially be a revenue path for associations down the road?
Digital signage is more than just a shiny, electronic version of the standard foam core posters and easels outside your meeting rooms.
Amazon Prime subscribers will finally be able to take advantage of the company's ownership of the Washington Post.
Technology is one of a universe of things an association executive needs to stay on top of. But you don't have to get stuck in the weeds.
A new survey of meeting planners looks at some of the generational differences that are influencing how they choose event locations and what that may mean for venues.
The National Shooting Sports Foundation recently hosted a learning program specifically aimed at exhibitors to help them get the most out of their tradeshow experience.
Planning an overseas meeting presents the same challenges as planning a domestic one—and a whole lot more. Associations Now took an inside look at three recent global conferences to learn how they did it.
Why begging for attention on social media might get you the wrong kind of attention. Also: What's holding the event industry back, anyway?
Lessons you can learn from these marketing and management fails. Plus: Roll the red carpet out! A few non-tech event trends to expect in 2014.
How cutting back on online communication can improve productivity. Also: a list of dos and don’ts for social media at your next event.
While the usual suspects—Orlando, Chicago, and Las Vegas—showed up near the top of Cvent's Top 50 U.S. Meetings Destinations list, the real story is near the bottom of the list, where smaller resort cities are showing their event prowess.
In an effort to keep conference and travel spending in check throughout the federal government, the General Services Administration will launch a new committee, made up of public and private-sector officials, to discuss ways to improve efficiencies.
What are the major developments and trends in the field of association management systems and online member communities? I visited several industry partners at ASAE's 2013 Marketing, Membership & Communications Conference to find out.
The Entrepreneurs’ Organization’s new governance system stretches to meet the needs of members all over the planet.
Among the highlights from Day 2 of the Association of Zoos and Aquariums' annual meeting: Livestock expert and autism figure Temple Grandin.
Leading a chapter can be a high-pressure job, but creating the right leadership environment makes it manageable. Also: community management’s loneliness factor.
One year after GDPR, many planners are struggling to adhere to the guidelines. Talking with vendors about processes can help. Also: Steer members away from snail mail membership renewals.
We all have bosses, but over the course of a career only a few stand out as taking a special investment in teaching, growing, and advancing the professional lives of others. Hear from association pros who were lucky enough to have mentors that did just that.
Long the subject of breathless hype, blockchain technology has started to find its way into real-world use cases. A recent whitepaper highlights where associations and their members might come into play.
Want the director of the NIH to speak at your conference? Women better be included, too. Also: Can associations cure loneliness?
Moderating an online community is already hard enough. Don't make it harder by failing to follow your own rules. Just ask YouTube, still smarting after a recent painful misstep.
Research highlights how communities benefit organizations—and how leaders can provide better support. Also: why it's worth your time to do a short weekly self-evaluation.
Culture change starts with revamping the manager experience. Also: People now spend more time using their smartphones than watching TV.
Soon disappearing from your hotel experience, at least in California: individual containers of soap and shampoo. Also: Bring an outside perspective into board meetings.
Family members can struggle to discuss signs of memory loss with loved ones—often early signifiers of Alzheimer’s disease. A new campaign by the Ad Council and the Alzheimer’s Association might help.
The FCC is voting this week on rules intended to curb robocalls, but associations in several industries warn that the new regulations could squelch legitimate calls, too..
Associations can’t function like they used to, laying out a few rigid ways in which members may participate in the community. Now, members want to define the terms of engagement—or they won’t join at all. Jeremy Heimans and Henry Timms have a vision for what next-generation nonprofits look like in a “new power” world.
Customer experience, or CX, has emerged as a vital business strategy for all types of organizations, including associations. Adrienne Bryant, CAE, account executive at IntrinXec Management, Inc., explains what associations can do to keep the member point of view in mind.
When bad stuff happens—whether it be a financial scandal or a cyberattack—associations need a communication plan. An expert offers tips to help your organization get it right when it matters most.
Three conference practices that associations need to put into action now to ensure your attendees feel welcome, happy, and included.
A study of Facebook employee resignations reveals common strategies to prevent turnover. Also: the appeal of smaller host cities.
The Kronos Performing Arts Association helps manage the Kronos Quartet, a well-known international touring act—while keeping a focus on the underlying mission that drives the group’s work.
In an age of student debt, many young professionals are turning away from college. That’s where association credentialing and certificate programs come in. Also: tech and the member journey.
While more than half of chief technology officers surveyed by Korn Ferry expressed chief executive ambitions, most believed the role wouldn't be the next step in their careers.
After a major bug left users of the Firefox browser without their add-ons over the weekend, the social media accounts of its parent company, Mozilla, kicked into gear. Your IT team should take notes.
[Sponsored] If we aren’t taking good care of our events, then we aren’t as prepared as we should be for disruption.
Education opportunities come as a big benefit to many members—especially when they’re accessible online. Also: an (old) new way to reach young professionals.
From free food to a commitment to student loans, organizations looking to hire younger workers are learning to boost their millennial-friendly benefits, and when the time is right, let loose.
How to achieve the next level of engagement at your event.
Disruption requires an ability to react and make decisions quickly. Consider a model for decision making from the military. Also: why planners need a crisis management team.
Recently, consumer apps such as Google+ and BlackBerry Messenger have pivoted to pure business software plays—where they might have better odds of success. The reason? A natural focus on ease of use.
Association professionals are human, and they make mistakes. How you handle talking about those mix-ups can pave the way to better member relations. Also: Career success is about more than passion.
How to build event programming that satisfies all brains and all learning styles. Also: The creator of WordPress launches a productivity suite.
Exhibitors, like attendees and speakers, need to be prepared for your conference. A look at what associations are doing to help ensure their exhibitors have a successful tradeshow experience—and other ideas worth considering.
AACSB International’s 2019 International Conference and Annual Meeting begins next week in Scotland. Attendance is expected to top 1,300.
The event, turning 45 this year, has some associations in a thanking mood and others launching new ideas for their members. Read on to see how different groups are taking part this week.
CEOs who are the are the sole staff member have a lot of authority, but a lot of communicating to do with the board. One expert offers some advice about how to manage the challenge.
With improved scanner technology, the TSA will soon no longer require travelers to remove laptops and other items from carry-on luggage. Also: Your learning management system’s role in volunteering.
The Pro Football Retired Players Association is launching a new eSports tournament that will offer gamers the chance to meet and maybe even compete with legendary pro football icons.
For its anniversary, Google announced Gmail is getting some upgrades. Also: how to choose the right meeting venue.
A roundup of new hires and other personnel moves in the association industry.
Plan an unforgettable meeting in North Carolina’s Queen City.
Unclear communications can leave members guessing—and disappointed if their expectations aren’t met. Also: networking tips from Terry Gross.
The University Professional & Continuing Education Association’s 104th Annual Conference begins next week in Seattle. Attendance is expected to top 700.
Young professionals can gain a lot of perspective from workplace mentors—even if they communicate via new tools like apps. But experts say face-to-face interactions still have a major role.
Move over, BHAG. According to several speakers on day two of the ASAE Great Ideas Conference, sometimes the best path to innovation is to set aside the big, hairy, audacious goal and go small instead.
Convincing prospective attendees to come to your conference is one thing; selling their bosses on it is something else. What can you do to help prospects persuade their managers?
Don’t just focus on your closet or your file cabinet: Spend some time this spring cleaning season working on ways to minimize distractions while maximizing productivity.
Attendee participation can make or break a meeting. That’s where event tech comes in. Also: The downside of narrative content, plus how to fix it.
When you rely on member dues as a significant revenue source, free membership sounds scary. But you don’t have to go big: Limited free membership offers might provide just the boost you need.
From annoying gadgets to frustrating apps, it’s not unheard of for a tech frustration to surface around every corner. Here were just a few of the ones that are racking the brains of association executives.
When your nonprofit is just starting out, a budget is a critical tool to managing and growing your organization. Also: when to put out a post-event recap.
Engagement might be the top priority of a membership portal, but it can generate revenue from your other offerings too. Also: a lesson in retaining young members.
It’s no longer enough for meetings to feature networking events that lead to superficial introductions and the simple swapping of business cards. A far better goal: Help attendees build friendships.
Use the unique elements of your meeting location to provide opportunities for seasoned professionals to create and learn new things.
Ghosting, something often associated with dating, has become increasingly common among job applicants—or even new hires. How can you prevent a crisis when a new employee doesn’t show up?
A new benchmarking study focuses on young professionals’ views on membership. While many from the Gen Z and millennial generations decide to join associations, they’re skeptical about the value and benefits that membership brings. That’s a challenge associations will need to overcome.
Keep members plugged in to your association with a member portal designed for success. Also: Amp up your meeting’s content strategy from all sides.
[Sponsored] Attendees may lack time to fully experience the meeting destination, but thoughtful curation of the city’s best offerings can be the solution.
Board members often come to their first meeting in need of help in building their strategic thinking skills. Firm guidance from the CEO can cultivate a focus on the long-term big picture and guide board members out of the operational weeds. But be prepared: This shift takes time and patience.
A flood of event data is both an opportunity and a challenge.
Working with prominent political donor Charles Koch, a number of major trade groups threw their support behind an initiative that aims to encourage employers to consider workers with criminal records for open positions.
Despite evidence that embracing modern tech helps strengthen finance departments, only 1 in 10 appear to be taking a tech-forward approach, according to an AICPA survey. Issues holding respondents back include a reliance on legacy technology and security concerns.
The member experience ebbs and flows with activity throughout the year, which is why a content calendar can help you plan for member engagements in 2019. Here are a few tools and techniques to get you started.
In its latest association survey, the AMS platform GrowthZone says that more organizations are seeing stagnation or even declines than are seeing growth. However, there are some signifiers of an organization that’s more likely to see member growth.
Associations and unions representing federal employees last week turned to the courts, claiming in multiple lawsuits that the requirement that they work without pay during the ongoing government shutdown violates their constitutional rights.
Research shows leaders don’t feel that digital transformations are successful. Here’s how to set changes up for success. Also: habits that help meeting planners save time (and their sanity).
A number of major conferences and tradeshows taking place in January, including this week’s CES and many scientific conferences, are dealing with the loss of numerous attendees and presenters from the federal government—leading events to quickly switch gears.
When organizations don’t focus on wellbeing, they’ll often see that their employees are exhibiting signs of burnout. Here are few tips for preventing it.
In the weekly Membership Hack column, we share the little ways that associations save time, money, and resources while delivering value to members all year long. Here are some of our favorites from 2018.
When looking to grow globally, many associations tap the power of international chapters to pursue the mission worldwide by bringing staff and volunteers together at the local level. Here’s how three associations are deploying international chapters, at different stages of maturity, to build on business and membership opportunities abroad.
Help board members become thoughtful social media users.
The Association for Information Systems’ International Conference on Information Systems 2018 begins next week in San Francisco. Attendance is expected to be 1,500.
A personality test shown off at ASAE's Technology Conference & Expo only requires a little bit of drawing. Also: reading materials that highlight tech conference takeaways.
The best advice is to keep them separate. But in a time of transition, one CEO found value in a collective exercise.
With increased attention being given to situations where website design renders content inaccessible for those with disabilities, now’s a good time to keep in mind strategies to ensure users aren’t getting forgotten by your developers.
The annual charitable holiday is ramping up this week. Read on for some thoughtful last-minute considerations before the big day. Also: how to put on an effective silent auction.
Here are four strategies that will help set the foundation for strong communication between members and staff.
Technical knowledge is often seen as essential for many tech roles, but it’s certainly possible that IT executives without in-depth technical knowledge might find themselves in a high-level role. Just ask Japan’s deputy chief of cybersecurity.
Satisfied members are vital to the success of your association. Here’s how to keep them happy. Also: asking attendees the right kinds of questions.
Without members, your association couldn’t exist. Here are four ways to guarantee members feel appreciated.
The National Association of Mortgage Brokers will offer association management services to its affiliates around the country—and already has three state-level organizations under its belt.
The Diversity Project, modeled after a similar UK effort, is meant to close some very wide gender and ethnicity gaps.
To spark some friendly competition and build buzz for its annual conference, the Association of Change Management Professionals quizzes members weekly on chapter trivia.
Your host destination isn’t just a random city, it’s a strategic partner ready to help ensure your meeting content is aligned to resources & expertise.
Patrick Dorsey, the EVP of Marketing at Impexium, breaks down the defining characteristics of people who make a lasting impact at their associations.
In one prominent case, the answer is yes, but that doesn’t necessarily mean the answer is yes for you—and it probably isn’t for your staff.
Meeting planners can track more information than ever about attendees. That data can help you understand where your event succeeded and where it may have fallen short, but the information stream often feels like a flood. A smart advance strategy that defines what you need to know can keep you from going under.
There’s nothing like hindsight, coupled with experience, to show you where your blind spots were long ago. An extended career tends to bring perspective and appreciation for what you may have undervalued in the past. We asked five association CEOs what they wish they had known as young professionals. Although their answers may be especially valuable for today’s YPs, these lessons are worth heeding at every stage of an association career.
New standards, laid out by the Association of Equipment Management Professionals, are driving fleet management forward.
Eileen Hoffman, assistant vice president at Aon Affinity, explains why event cancellation insurance—which covers an association’s losses if an event is cancelled, curtailed, or abandoned—is so important. In a nutshell: “Having this insurance coverage could be the difference between having the finances for future meetings or not.”
Break free from the status quo, with the help of Jonah Sachs’ Unsafe Thinking.
After starting a Young Professionals Taskforce for his local state society, a YP shares three things organizations can do today to get ready for next-gen members.
Microsoft's new “verified” feature is intended to help organizations boost their email credibility. Also: email-writing best practices.
To prime future leaders, create a talent development system focused on leadership fundamentals. Also: ASAE’s Annual Meeting & Exposition, as it looked 98 years ago.
Free snacks or even meals at the office can have a positive effect on the way that people collaborate or feel about their employer, but it can come with some big downsides if not done the right way.
The International City/County Management Association’s Annual Conference begins next week in Baltimore. Attendance is expected to exceed 3,500.
You can flip a switch to achieve transformation, but take time to determine what that switch is, says this changemaker.
A Harvard Business School professor warns that the wrong tactics could harm employees’ ability to come up with new and creative ideas. Also: Make sure your influencer marketing strategy makes sense.
Creating inclusive teams starts with addressing intersectionality. Then, make it part of your organization’s operations. Also: how to cancel a conference.
The New Jersey Hospital Association is launching a new program, CHART, to utilize big data in hopes of spotting the underlying problems behind the medical issues its members tackle.
A flagship event may be tradition, but is your annual conference still providing measurable ROI for your organization?
The Association of State Dam Safety Officials’ 2018 Annual Conference begins this weekend in Seattle. Close to 1,000 are expected to attend.
While there is definite value when it comes to using open-source software, a couple of recent incidents highlight how licensing rule changes, already controversial on their own, could threaten to bite back if you aren’t keeping an eye on things.
When trouble is brewing at the National Beer Wholesalers Association, they call IT Director Cos Manner.
Associations can enlist their members to participate in quick-sprint hackathons to help develop new products and services. In exchange, participants get a highly engaging experience. Here’s what one hackathon looked like at #ASAE18.
Power outages can’t be planned for—or can they? We’ve got tips from planning experts on how to prepare. Also: how ASAE is giving back.
Get your creative wheels spinning; the American National Standards Institute is hosting a haiku competition ahead of its 100th anniversary. Also: a crowdsourced take on the ASAE Annual Meeting.
Associations approach conference attire in a variety of ways—some stick to shirts with logos, while others simply aim for a business casual look. Find out how a few groups approach their meeting fashion.
LinkedIn is rolling its Groups feature into the main app with updated capabilities—while also saying goodbye to some old features. Also: How a data governance strategy can improve your AMS.
Convening in Vancouver provides resources to align meeting content, including a network of partners and a thriving life science community.
A fresh look at your membership database can serve as the key to improved communication and higher member satisfaction.
As member interaction moves online, leverage digital communities to create year-round buzz for in-person meetups, says Personify. Also: Keep your corporate partners happy.
When your industry is red hot and your membership numbers are, too, how do you sustain your momentum? The Robotic Industries Association takes a three-pronged approach.
The California Forestry Association, which represents the state’s timber industry, says an oversaturation of trees is a big reason for the repeated wildfires in California, and it has pledged to help thin out the forests.
If your nonprofit’s website doesn’t promote trust, it isn’t doing its job. The Bloomerang blog explains how to increase online credibility. Also: How Netflix is innovating board involvement.
With a new biosecurity initiative, the association’s incoming chair, Hawaii Gov. David Ige, is putting a premium on protecting the environment from damage caused by invasive species.
When organizations don’t focus on wellbeing, they’ll often see that their employees are exhibiting signs of burnout. Here are few tips for preventing it.
When Sue Garrity went to war with the same old way of doing things, she brought her most potent weapon: herself.
What does it take for an association to come back from a near-death experience? Following substantial declines in revenue and membership, three associations changed course and restructured their business, leading to a more prosperous future. Their turnaround stories have a lot in common.
A roundup of new hires and other personnel moves in the association industry.
Opportunities and challenges with state-level fundraising.
Password-based security comes with all sorts of weaknesses, including the threat of phishing. Fortunately for your association’s data, the hardware security key is mature enough that it’s worth a look. Case in point: Google now makes ‘em.
To take your media relationships to the next level, consider hosting a media tour. Also: Adrian Segar warns against hosting a beautiful event that lacks substance.
While some attendees are thrilled at the idea of going to a conference, others may dread it because they don’t know what to expect or don’t know anyone else. A look at what associations can do to alleviate any nervousness.
The hidden reason why Microsoft launches good-enough products that compete with buzzy apps like Slack. Also: why exit surveys are best when they’re simple.
Relying on outdated software systems, Laurie Bollig helped draw up a game plan that spelled victory. Raise your hand if you’ve ever had this happen: You’re explaining a complicated process to a new, much younger employee and halfway through it, they say, “Oh, well you could just do this, right?” And with a couple of […]
What if a big corporation quit all of its associations for a year? An association consultant ponders the membership hypothetical. Also: Meet the latest batch of CAEs.
A community engagement pro makes the case for nuanced thinking about what makes a good association community. Also: Is it possible to get some personal space during an airport layover?
Many business travelers want to use Airbnb, but there are reasons for employees to be cautious. Also: How to use speakers to engage your audience.
If you're not careful, your stage design may put your female panelists in uncomfortable situations. Also: What a retired Air Force four-star general has to say about leadership.
The Retail Industry Leaders Association will team with McGill University to launch a competition that aims to introduce new ideas about sustainability to the conversation. The university is tying the competition with the launch of its new retail management school.
Most association leaders take cybersecurity seriously, but few feel confident that they know how to analyze and address cyber risks. To heighten your cybersecurity awareness and bolster your protection against a breach, experts recommend three practical steps: train staff to identify attacks, assess your IT systems’ risk level, and develop a response plan for a probably inevitable intrusion.
A roundup of new hires and other personnel moves in the association industry.
Why your association may want to invest in cyber-liability insurance.
While it doesn’t lend itself to as much automation and customization as traditional email marketing, there’s a lot that can be done with signatures. But is it worth your time?
GDPR has a lot of organizations worried about what might happen if the EU takes notice of them. It’s not the only audit-related headache out there, however—major software vendors like Microsoft, SAP, and Oracle have recently been on the lookout for firms that aren’t properly licensed. Here’s what you should know.
Aptitude exams are making a comeback in the workplace. That’s bad news for anybody who dreaded the SAT. But for organizations that struggle to find internal talent, it’s an opportunity. Professional attainment has many virtues, but prominent among them is that you no longer have to endure the drudgery of standardized tests. You were done […]
Holding on to traditional management mantras may be stopping your organization from moving forward. Also: How one nonprofit was able to bring its event theme to life in a fresh way.
Don’t let a lackluster renewal program be the reason you lose out on members. Also: As digital technology changes the world at light speed, mindfulness can help leaders shape the future of organizations more strategically.
Six tips for helping to transform your organization (when your organization doesn’t seem to want the help).
A recent survey from Hyatt finds that business travel can boost empathy for globe-hoppers—and those who leave the confines of home might find other benefits of hitting the road, too.
Don't let your organization's great work go unnoticed. Here's how to get more press hits for your group. Also: How to make your next event more healthy and more fun.
A new study released by Community Brands looks at donor experience and expectations, with an aim to help nonprofits assess what their own donors experience and pinpoint where there’s room for improvement.
The latest website security concern, which jumps on the cryptocurrency craze, could be a big headache for users of WordPress or Drupal. Also: XDP gets going in a big way.
A board chair wields a lot of power, but the role demands that power be shared. One expert’s suggestion: First, get rid of team-building exercises.
For differing reasons, Twitter and Facebook are taking steps to limit the amount and types of data that can be accessed or shared on their social networks. The moves, also affecting Instagram and an array of third-party apps, could make life much harder for your social media team.
The International Air Transport Association is working to perfect its One Order system, designed to bring together the many parts of an airline booking—itinerary, purchase record, and any add-ons—in a single, trackable customer order.
The event and hospitality group HBAA says its new Immersion Lab will give professionals in different sectors of the meetings industry—specifically, booking agencies and hospitality venues—a glimpse at each other's work to promote greater understanding.
ISACA’s GDPR assessment is one part of a broader strategy to get tech professionals of all types ready for new privacy regulations that start next month.
Associations have always used their awards programs to drive engagement, increase member loyalty, and generate nondues revenue. But as member demographics change, associations are discovering the need to adjust and evolve their awards programs as well.
Following accessibility guidelines reduces legal risk and brings membership rewards.
If you’re not into April Fools' Day, there are still plenty of holidays you can get into in the days before and after April 1. Also: Draw attention to your member benefits, one at a time.
How to keep your attendees’ personal data safe from a cyberattack. Also: Why should always download meeting apps.
Some metrics association boards should be monitoring. Also: Artificial intelligence may make some nonprofit roles obsolete.
One of the challenges to growing your membership may be your organization’s discoverability. Here’s how to get in front of more prospects. Also: When you think of the word “leader,” do you picture a man?
If you’re looking at a new platform or technology for your association, you can’t make a decision based on the marketing alone—your organization’s needs are a huge part of the equation. That’s especially true in the world of open source, where a strong community is everything.
Many new leaders say they want a clean break, but there are benefits to keeping the former exec around—so long as everybody’s clear on the roles they’ll play.
A new report on how nonprofit leadership impacts fundraising finds that there's still a heavy lean on traditional events among nonprofits—coming at the cost of more economical digital initiatives.
Official enforcement of the European Union’s General Data Protection Regulation, imposing new requirements for how organizations process and maintain personal data, is less than three months away. At a recent event for association professionals, experts pinpointed four key member data issues to address now.
Who moved this festival’s cheese? Why The Big Cheese Festival suffered from a major supply headache over the weekend. Also: A bunch of tips to get volunteers up to speed.
If your membership numbers are flagging, here are a few ideas to try to get them back up. Also: Find your next showstopper speaker through crowdsourcing.
A pharma visionary reflects on risk management and measured growth.
Technology often gets short shrift in terms of its impact in the world of human resources. But as it turns out, innovation holds a lot of promise for recruitment, talent management, and the way that HR professionals work.
The shortages that have created some major issues for the fast food chain in the United Kingdom are being blamed on a vendor’s mess-ups. It’s a good reminder that good vendor management can be downright fundamental to your business needs.
The Healthcare Information and Management Systems Society will launch the first online broadcasting network focused on healthcare information and technology innovation in March.
The American Psychiatric Association created an online wellness portal and other resources to help psychiatrists avoid and manage professional burnout.
With the goal to provide an improved, more consistent member experience nationwide, the National Association of Insurance and Financial Advisors brought an association management company under its banner and rebranded it as the NAIFA Midwest Office.
The International Association of Lighting Designers has seen its European membership more than double in the past four years. To get there, it avoided a hard sell in favor of letting the community there shine a light on itself.
ASAE ForesightWorks identifies a host of trends likely to transform life, work, and business. Conversations about what's coming can make leaders skittish, but it can be done with some patience and an emphasis on the upsides.
As the world changes, so too are the elements that encourage donors to give. Here’s how these trends are leading to a philanthropy rethink.
A new report from the Society for Human Resource Management and Globoforce finds that using techniques that put people first, particularly on the recognition front, will be likelier to win out in the war for talent.
The National Speakers Association uses a leadership coaching program to support and grow new leaders in its chapters and build a leadership pipeline.
A flashy conference may not be meeting your members’ expectations if they approach conferences as explorers and not tourists. Also: Last holiday season, donors gave more than $1 billion via PayPal.
The recent incident in Hawaii, in which a test message was accidentally sent to millions of people on the island, comes at a time when emergency groups are calling for upgrades to the FCC’s wireless system—upgrades the commission is supportive of.
The National Association of Conservation Districts’ 72nd Annual Meeting begins next week in Nashville. Attendance is expected to be about 1,000.
SmithBucklin releases a new report that offers up insights and 2018 trends that associations should keep top of mind. Also: How to bring life back to a dying online community.
Events industry veteran Janet Tan-Collis weighs in on meeting technology-fueled shifts in attendee expectations.
The 2003 rule meant to encourage a focus on hiring for diversity in the National Football League is helping to set a path forward for the English Football Association, which has faced diversity issues of its own in recent years.
The Apple Developer Program, required for app-makers that want to appear in the App Store, will now be free for nonprofits as long as they meet certain requirements. Also: Find out why your members may not trust you.
AARP puts in an incredible amount of effort to respond to all Facebook comments, and it pays off by informing members, expanding reach, and humanizing the huge organization. Also: How to get meeting attendees to try new things.
While government officials downplayed the impact of a list of banned words received by the Centers for Disease Control and Prevention and other agencies, groups in the science and medical industries used the incident to underline the value of “science-based” and “evidence-based” decision making—as those two phrases were part of the ban.
If it feels like you’re relying a little too heavily on “life hacks” to get through your day, it may be a sign that your organization’s infrastructure isn’t properly optimized for the needs of employees or members. Read on to learn how one organization is solving the problem for itself.
A new report from the association tech conglomerate Community Brands finds that technology often leads to better member experiences, but associations often don’t invest in the kinds most desirable to members—specifically, those that allow for personalization.
From translations to tweens to Twitter, the National Fire Protection Association has been finetuning its communications for an era where wildfires are increasingly common.
Capping off a year that significantly reshaped the association tech landscape, the 2017 Technology Conference and Expo was home to a thoughtful, questioning conversation on what these changes mean for both associations and the vendors themselves.
Director Greta Gerwig’s heartfelt letters to major musicians asking for music rights for her movie can teach us all a little something about asking for a favor. Also: how not to annoy your members.
Major hotel brands are opening innovation labs to allow guests, partners, and employees to test out products and features before they're officially launched. Should your association use one of its conferences to do the same?
Your association’s website can enhance credibility and build community—or ruin your reputation if it’s hacked. Gary Grabowski, vice president and partner of Summit Business Technologies, explains how a secure hosting service can mitigate 99 percent of security risks. What is secure web hosting? Secure web hosting means your website is stored on a server with […]
The Consumer Financial Protection Bureau’s legally mandated structure has created a high-profile leadership crisis this week—one that reflects existing criticisms over the laws that govern the bureau.
This year’s charitable giving event comes a year after donations surged by more than 40 percent. Groups big and small are working to take advantage of the widespread public interest.
TechShop, a for-profit chain of makerspaces that worked on a membership model, closed its doors suddenly this week. The circumstances around its decline and eventual shutdown highlight the challenges high overhead can create for a membership model.
With the help of the Experience Institute, an array of event-based organizations, including ASAE, launched a campaign designed to encourage more people to travel for conferences. The campaign is built around the Decision to Attend Study, the second edition of which was just released.
One public speaking expert says words matter more than pictures when it comes to delivering an impactful message. Also: Looking to build a strong board? Here are a few things to try.
For years, the language of membership has often felt unique to the world of associations. But with the success of the tech startup Patreon, which will hand out $150 million to creators this year, we may be on the brink of a moment where membership concepts grow more mainstream. That could be a good thing for associations.
DMAI officially became Destinations International at its annual meeting in Montréal. Here's how the organization pulled it off.
Building volunteer bench strength requires a wide roster of members. When you’re assembling a qualified team, be on the lookout for these four types of volunteers, and be ready to provide the support they need.
The group known for its familiar public service announcements is now lending its voice to a campaign for pro bono services for nonprofits, including traditional advertising and marketing services—and more.
Your choice of a meeting location shouldn't be all about you. Just as important is how a destination will improve the attendee experience. From affordability to convenience to at-the-ready technology, your attendees' expectations are rising. Here's how to deliver on them.
How a taxonomy helps web users find their way, according to Layla Masri, president of Bean Creative.
Kim Grimm, the interim executive director of the National Association for Catering and Events in Columbia, Maryland, has a long history with associations.
ASAE Foundation's future-focused research forecasts change drivers.
The American Trauma Society has helped hospital staff respond to incidents like the recent Las Vegas attack. It wants to get bystanders involved as well.
3 things you can borrow from the innovative C2 Montreal business event to improve your conferences.
Leaders in the meetings and exhibitions industry are working with federal law enforcement officials to help organizations develop plans to prepare for and, if necessary, respond to security threats at their events.
If you’re new to the association world, it can feel overwhelming at first to connect with peers. One association exec who successfully made the transition two years ago shares her top tips.
Concerned about membership retention? Here's how to create an effective renewal process. Also: Gauge your social media performance with a new benchmarking study.
Saying "no" to extra demands may sound simple, but it's something many of us have to learn how to do. Also: Maximize your time with these productivity habits for event professionals.
Associations are notable for encouraging multitasking. But without close attention, all those tasks can drain workers. People talk about “wearing many hats” so often in the association world that you’d be forgiven if you sometimes think you’re in the haberdashery business. The many-hats conceit is often discussed with a smirk, or as a point of […]
With a digital-native generation reaching adulthood, events might have to get more interactive to adapt. Also: a culture problem you might be facing.
In an #ASAE17 Learning Lab, two presenters made the case for why a security standard is needed for venues and how it would benefit the industry as a whole.
Social Media Today shares a bunch of content ideas to activate your social media feeds. Also: A dozen special ways to say thank-you to donors.
The path your members take when they interact with your association provides valuable information about what they want from you.
Make the most out of your member testimonials by asking these key questions. Also: Check out some of the interesting slides we’ve seen at ASAE’s Annual Meeting & Exposition so far.
The CFA Institute recently made an organizational change to support local societies using a membership activation program.
Maximize your online learning offerings by helping your members become digitally ready. Also: Everything you know about password best practices is probably wrong.
LinkedIn taps into the career mentoring space with a new service. Also: How to encourage your team to take a vacation.
How Mexico City created civic pride by designing emojis specific to the city. Also: How a marketing expert found herself quoted in major news outlets ... while on vacation.
There’s a new generation of leaders entering the C-suite, and they’re bringing fresh ideas, talent, and experience to the job. But taking the express elevator to the top comes with unique challenges. Here’s how three young association CEOs are overcoming them and making their leadership mark.
Chapters provide the help associations need to reach members locally. But to keep things running smoothly, associations must also make sure components have the help they need to fulfill that purpose. Organizations of all sizes can find networking, technological, or financial solutions to make sure chapters can leverage the power of their association.
Few organizations measure their association chapter ROI. Here's why they probably should.
Brad Shanklin, executive director, Dallas HR Management Association, answers questions from DallasHR member Dustin A. Paschal.
An engineering group hones its training courses for its European customers.
The pricing scheme for many email marketing service providers—which grows based on the size of your list—is one that feels destined for disruption down the line. A new tool from Microsoft suggests how such a disruption might happen.
As voice recognition apps spread, associations are exploring ways to answer common membership questions and provide popular services using voice command.
With a new online platform, the Truckload Carriers Association is introducing members to the benefits of benchmarking as a way to capture industry data and boost their profitability.
Beyond being a nice thing to have and an important nod to diversity and inclusion, ensuring your website is accessible might soon be mandated by legal rulings. One recent U.S. federal court decision strongly suggests that the Americans With Disabilities Act might have a home on the World Wide Web.
Associations that want to develop the next generation of talented association staffers should consider starting an association-wide internship program.
The first iPhone went on sale 10 years ago this week. Since its launch, it's had an impact on almost every aspect of association management. A look at how it’s changed meetings and events.
Two recent American Heart Association surveys revealed that U.S. workers are not prepared for cardiac emergencies at the office. Here are some ways that associations can better equip their staffs for workplace emergencies of all types.
Why associations should pay attention to Facebook’s new community-centered mission statement. Also: How to get past writer’s block.
In a crowded educational market, associations need to go the extra mile to stand out. Also: Here's how to make the most of a leave of absence.
In response to high levels of opioid use and abuse in the state, the Colorado Hospital Association launched an opioid safety pilot in a handful of the state’s hospitals and emergency departments.
Feel like you’re sending more emails but getting less of a response? You’re not alone.
In the near future, technology may help you gauge your attendees’ emotions right in the moment. Also: Why you should stop micromanaging and learn to delegate.
The American Psychoanalytic Association’s 106th Annual Meeting is set to start in Austin, Texas, next week. More than 500 attendees will be onsite.
A roundup of new hires and other personnel moves in the association industry.
Advice from Barbara Mitchell, management consultant, author, and blogger for ASAE’s Association CareerHQ.
Don’t abandon potential members who can’t afford your fee. There are things your organization can do to keep them involved. Also: Asking lots of questions during an important board meeting can do more harm than good.
During day two of ASAE’s new Xperience Design Project event, expert faculty shared the solutions that association professionals had co-created to improve meetings and event experiences.
Traditional conferences may deliver on content but often come up short in providing compelling, memorable, come-back-next-year experiences. At ASAE's new Xperience Design Project event Monday, participants got a guided, hands-on tour of the design mindset.
The UN Environment Programme is teaming with citizen science associations globally to create a database that tracks the spread of mosquito-borne diseases—an area that governmental agencies have struggled to track on their own.
Associations are always hunting for ways to be more time- and cost-efficient in their day-to-day business operations. If banking fees are eating away at your margins or your finance team is bogged down in too much accounting minutiae, try these three favorite tips from a longtime association finance professional.
Of the many online threat vectors out there, perhaps the most common and dangerous is the phishing email, in part because it’s proved to be so effective. Read on for a few considerations when building out a response plan within your organization.
Natural disasters are wreaking havoc on the country’s communities and budget. The Federal Alliance for Safe Homes wants to emphasize how building codes can reduce the effects.
Before you migrate your membership data to new software, make sure you're fully prepared. Also: Don't let a cybersecurity hack force you out of a job.
A survey by the National Business Group on Health indicates that organizations are taking a more holistic approach with their well-being programs, such as offering help on financial security.
Now the Events Industry Council, the organization’s new name and logo came about thanks to member feedback. Also: why you should add fireside chats to your next meeting.
A recent deal in the association technology space raises some interesting questions about the state of the sector and what’s next. What’s holding associations and their vendors back, and what needs to happen to push things forward?
Associations put value on retention rates, but that’s not always the right metric to boost renewals. A new report says engagement scoring matters.
The International Association of Privacy Professionals is launching the IAPP-RADAR Incident Response Center to help members stay on top of data breaches and applicable laws.
It’s too early to say whether or not associations should take edge computing, the successor to cloud computing, seriously. But what should be taken seriously is its potential. Any good association IT department should research potential disruptors ahead of time.
Every association is bound to face failure at some point, but how team leaders respond to that loss could be key to ensuring future success. Jamie Notter, consultant and founding partner of WorkXO, shares advice for organizations and managers.
As negotiations between the United Kingdom and the European Union get underway under Article 50, major travel groups are raising alarm about Brexit’s potential impact on the travel sector. A new survey, on the other hand, paints a sunnier picture.
Getting hands-on with zero-waste goals.
All associations are in the business of sales, whether they want to believe it or not. Here are a few tips for changing the culture around the office, as well as an example that shows these tips in practice.
The National Restaurant Association released a toolkit aimed at helping its members learn how to best dispose of fats, oils, and grease. Hint: It’s not down the drain.
In a new Global Business Travel Association report, the association found that many business travelers said they were most fearful of a terror attack happening while on the road, despite the fact that other risk factors, like theft or street violence, were much more likely.
General Mills generates buzz on bees with a new campaign that associations should take pointers from. Also: In honor of American Associations Day, check out a fascinating infographic on the power of associations.
The Nerdery’s Overnight Website Challenge, which the Minneapolis-based agency has done in multiple cities for nearly a decade, is designed to give local nonprofits the chance to succeed with the help of some talented creators burning the midnight oil.
Is your association relying on the wrong tools to collaborate internally? Possibly, but the first question you should ask isn’t if there’s a better tool. It’s about why your current tools are losing out to emails and phone calls.
The 2016 Greenbuild International Conference and Expo at the Los Angeles Convention Center exceeded waste diversion goals for both the U.S. Green Building Council and the meeting venue.
With Americans reporting increased stress levels, managers may start seeing their employees’ productivity levels drop. Here’s how you can support your staff’s wellness while keeping them on task.
Employee engagement on social media can have wide-ranging benefits for your association. Also: Check your venue contracts for these important details.
The American Association of Cardiovascular and Pulmonary Rehabilitation finds that a focus on purpose yielded new memberships and increased revenue. Here’s some tips on how you can do the same.
A new study from the Altimeter Group and Traackr reveals the state of influencer marketing today, as well as how it is poised to evolve.
The direct mail startup Mailjoy borrows some of its postcard-mailing strategies from the world of email marketing. Also: The importance of foresight.
A Google engineer provides a handy guide to optimizing Google Analytics for the data you need. Also: Questions event professionals should ask in the initial planning stages.
The SHRM Foundation and the National Association of Veteran-Serving Organizations are marshaling their expertise on HR and veterans issues to improve veteran employment.
Research shows that Americans love loyalty programs, which means that your conference attendees and exhibitors do too. Some ideas on how to start rewarding your loyal customers.
In some fields, associations can’t fully carry out their mission of guiding smart policy and facilitating information exchange if government employees aren’t part of their membership community. But state and federal rules are sometimes an obstacle to bringing in those members. Some groups are reexamining their membership strategies to bring down that barrier.
Sometimes an online comment system or forum no longer makes sense for your organization’s needs, potentially due to a glut of "trolls"—an issue the Amazon-owned IMDb is currently dealing with. The lesson: If you’re dealing with an online community, especially at scale, you must be willing to invest in both the people and technology that makes it work.
Leading healthcare associations are working together to craft strategies for better engaging members. Even as the healthcare industry continues to change, a new report offers six recommendations to boost engagement that associations in all sectors can learn from.
Inspire more students to participate in volunteer work. Also: Discover an efficient way to promote your content through Twitter. Volunteering is mutually beneficial. Associations gain from the energy, work, and passion of the people pitching in, while volunteers—especially student ones—develop life skills and a broader perspective to become valuable members of society. Volunteer experience can also […]
Recent ASAE Foundation research highlights the fact that a good chunk of your members—particularly your newer ones—are likely on the cutting edge when it comes to tech uptake. But just because your members are raring for more technology doesn’t mean you shouldn’t think it over first.
Discover more ways to spread the word about your upcoming meetings. Also: Be on the lookout for these specific social skills.
Saying that a bill introduced in Austin last week would discriminate against the LGBT community and hurt business in Texas, ASAE and others in the hospitality, meetings, and association industries announced a joint campaign to oppose it.
Associations enjoy giving awards, but all too often their ceremonies are lackluster, awkward, and even boring. Taking a page from Sunday’s Golden Globes, here are some pointers for creating a dazzling awards program.
New research commissioned by the Football Bowl Association finds that even small-stakes college football bowls drive a significant boost for local economies. But the bowl system, despite the positive economic signs, faces a couple of challenges down the road.
The trade group Avocados From Mexico celebrates its namesake fruit’s new emoji fame. Also: Why your organization shouldn’t have too many arbitrary business rules.
Five association professionals offer tips on attracting and retaining top talent. Not to be a Scrooge, but here’s some potentially distressing news: Three-out-of-10 employees will likely leave your association within the next two years. That’s what global advisory Willis Towers Watson found in two major studies this year. “Given today’s shifting workplace and how technology […]
The Office of Management and Budget has released new travel spending guidelines that could help federal government employees more easily attend conferences.
Why you should make room for pop-up events at your annual meeting. Also: The root cause of disappearing donors might be poor communication.
Strong relationships are the key to engagement, whether with members or nonmember customers, according to a new report on global associations. To build connections, you don’t necessarily need the famously well-connected movie star, but you do need a few good multipliers.
Association leaders from various backgrounds can succeed, but a new survey shows that there are some common experiences that can help.
Listen, a new iOS app, gives you a phone number that works just like an inbox. Also: How long does it take to install an AMS?
According to statistics from the travel expense firm Concur, corporate travelers significantly increased their use of Airbnb in a recent quarter. The growth, however, comes at a time when legal pressures are on the rise.
Don’t settle for average. Let outside creativity bleed into your event.
Although Veterans Day is a public holiday, it is business as usual for many organizations. Several associations offer recommendations on how to commemorate the day, from advocating for a paid holiday to celebrating it on the job.
The real estate trade group, in a series of recent reports, is starting to make the case that blockchain database technology, traditionally associated with currency, could have important uses in the housing sector. It might be a bit surprising to casual observers, but the National Association of Realtors (NAR) sees a lot of potential in […]
The popular automation tool wrings a few new tricks out of its business model. Also: Why you should be willing to move your conference.
Guy Gilchrist, the lead artist behind Nancy, knows from personal experience about the risk factors that can lead to strokes—and on World Stroke Day this year, he used his comic strip to draw attention to a health risk he calls a "slap from God."
One blogging expert's offbeat recommendations for getting past your writing funk. Also: What AMSes have in common with shovels.
Enhance and customize the learning experience with new technology.
Last week, large swaths of the internet were hobbled by a coordinated distributed denial of service attack on the network's basic infrastructure. And odds are good that something similar is going to happen again. Now's a good time to talk about contingency plans to ensure your association isn't knocked offline.
It's not easy to expect the unexpected—especially when you have 30 volunteer leaders with different opinions and experiences. One association's experience suggests a path to success.
During the 2016 edition of IMEX America, meetings-industry stakeholders announced steps to further safety endeavors within the industry through the launch of a new council. The council extends the events industry’s ongoing collaboration with the Department of Homeland Security.
Streamers can finally set up their broadcasts ahead of time. Plus: The problems social networks create for associations.
The association revealed this week that a careful focus on its finances and on improvements in conference attendance has NABJ ending its 2016 fiscal year with a projected $1 million surplus—a major improvement from a year ago.
Despite raising its prices, Netflix actually saw a huge surge in subscribers during its most recent quarter. The reason? It offset the increase with additional value. Also: The roller coaster of event emotions.
Perhaps someone at your next event could offer a long-lasting highlight—just like the now-prevalent icon from the most recent presidential debate. Plus: Come on aboard, volunteers!
How event venues can play a role in encouraging healthy behavior among attendees. Also: One upcoming event wants its attendees to bring their own coffee cups.
You have loyal, long-time conference attendees—that’s great. But to keep your events thriving for the long term, you need to engage your millennial members. How are you changing your conferences to appeal to a new generation?
Old-fashioned performance reviews are too robotic, infrequent, and stressful, according to many association employees and managers alike. Some organizations are finding a better way.
Christina McCoy, he manager of events and communities at the International Association of Industrial Accident Boards and Commissions in Middleton, Wisconsin, got her start on the farm.
Associations can learn from the legacy of Steve Jobs. Plus: How should your association handle data?
For years, the European Union has shown interest in improving the track record of its member countries on water reuse. A new industry group, with the backing of the EU, hopes to give the concept some momentum.
Professional development is key to career advancement for association execs of all levels. But earning a credential is something young professionals may want to consider. Beyond professional growth, it will also help them lead the industries they serve into the future.
The 2016 American Trucking Associations Management Conference & Exhibition begins this weekend in Las Vegas.
As marketing technology advances and member habits evolve, the power of inbound marketing continues to grow. Is your association ready to make the leap?
Management helps save the day for large online communities. Plus: How to spice up panel discussions.
The potential of connected devices, or the Internet of Things, has at times been challenged by reports of security problems. But the Online Trust Alliance says the real problem is poor security policy. Think the era of the Internet of Things (IoT) is problematic from a security perspective? It might be, but those security problems […]
After Congress failed to fund Zika-related prevention measures this week, major players in the travel industry got together to ask for quick action. But even with a lack of federal funds and new cases of the virus, meetings continue to go on as planned in Miami.
A new benchmarking study sheds some light on common chapter-relations practices at associations, but it falls short of stating the value of chapters—because so few associations are measuring it.
Australia's largest graphic design organization is offering its members a top-level domain that speaks to their career choice.
In recent months, a need for snappiness has become a major point of discussion in the mobile development space—which means you’ll have to devote more resources to support your mobile offerings. But on the plus side, the focus on speed could eventually mean the second coming of the mobile website. Jeff Bezos has been a trendsetter […]
Last week, Amazon announced that it will soon pilot a program, in which entire teams are hired to work a reduced number of hours. Some commentators see this experiment as a way to attract talented women, who also have families, back to the workforce. What are the takeaways for associations?
Why you should focus on your front-end design instead of your back-end design. Also: It's time to update your Facebook page with a new design.
As associations grow and change, so do their boards. Keeping these three things in mind may help with the growing pains.
A new resource from the Event Service Professionals Association helps meeting venues, hotels, CVBs, and destinations ensure they are accessible to everyone and that every attendee has the information they need.
President Obama joins the National Parks Conservation Association in marking a major milestone. Plus: What’s with annoying event rules?
The recently departed blog and news site Gawker shares a number of eulogies, all elegantly written. Also: Why you shouldn't conflate strategy with management.
The problem of fermenting innovation in the association world is well-documented, but the solutions are a little harder to come by. Could the lean startup strategy for building out ideas be one way to shift the conversation in your association?
Much of the important work at a meeting doesn’t just happen during scheduled events. It also takes place at casual gatherings such as an early morning coffee, a lunchtime walk, or a dinner at a local restaurant. Or even during serendipitous encounters.
During this week's ASAE Annual Meeting & Exposition in Salt Lake City, a trend of discussion during different sessions was that innovation quite often requires quick work, something many associations are not known for. How can we make the big, hulking machine a little easier to turn?
On Sunday morning, opening keynoters Mark and Scott Kelly galvanized thousands of #ASAE16 attendees with stories recounting their dual rise to space and encouragement to avoid taking the easy route. Astronauts Mark and Scott Kelly kicked off the 2016 ASAE Annual Meeting & Exposition on Sunday with a double-act keynote speech that encouraged association professionals […]
The American Chiropractic Association's new social media campaign wants to make the point that painkillers aren't the only way to deal with chronic pain. The campaign comes at a time when opioid addiction is a hot topic in medical circles.
After launching the International Association of Hotel General Managers earlier this year, staff saw a surge in interest from other professionals within the hospitality industry. Seeing a growth opportunity, IAHGM took advantage and recently founded a new subsidiary: the International Association of Hotel Executives.
Millennial member engagement isn't easy, but letting go of a little control could make things a little easier. Also: Instagram's latest feature takes more than a few cues from Snapchat.
How an association’s meeting-goers do good in their downtime.
How do you stay up to date on new trends and keep your knowledge and expertise current? These association execs have an answer.
Cyber insurance for when cybersecurity isn’t enough. Cleaning up after a cyberattack takes a toll. Valerie McDonald, senior vice president, MPL product manager at AXIS PRO, explains how cyber coverage can keep your association from scrambling to cover the costs. What is cyber coverage? Cyber or privacy policies cover an organization’s liability and certain internal […]
The American Association for Clinical Chemistry’s 68th AACC Annual Scientific Meeting & Clinical Lab Expo is set to start in Philly in the upcoming days.
Make it a priority to welcome new members, even with a quick email. Plus: Make social media fun with filters, geotags and more.
The Automotive Information Sharing and Analysis Center, an organization composed of car companies, released best practices for preventing and responding to hacks on connected cars.
The home-sharing firm says that a set of newly announced deals with an array of corporate travel management platforms is meant to complement, not compete with, hotels. Also: A nonprofit blog with buzz (and balls).
Research shows that more business travelers are blending work-related trips with vacation time. Why association meetings may want to make the most of the trend.
At the American College of Cardiology, a program to get new graduates on the road to its "fellow" designation is one effort among many to enroll and engage members earlier in their careers.
The American Radio Relay League National Field Day, the biggest event of the year for ham radio operators, is all about testing your reach reach. Also: These consultants want to review your online community.
Understanding the havoc cyberattacks can wreak on an association’s business is the first step to remaining proactive against them. Lisbeth Salander, the unlikely heroine of the Millennium series by Stieg Larrson, is a hacker—and a crack one at that. In the fourth book, which was written by David Lagercrantz after Larrson’s untimely death in 2004, […]
In a new partnership that could create a major new event for the American technology sector, CTIA: The Wireless Association and the GSM Association announced plans to bring a version of Mobile World Congress, the popular European event, to San Francisco next year. The expo will replace CTIA's existing event in Las Vegas.
With 10 months to go before its 2017 conference, the American Counseling Association has selected San Francisco as its host city. The decision comes only weeks after it pulled the meeting from Nashville following the passage of state legislation that violated ACA’s ethics code.
Ev Williams, a founder of three popular online services has some fascinating thoughts about the open web. Also: why redesigns are about more than fonts.
With a new #ChoosePT opioid awareness campaign, the American Physical Therapy Association has joined a chorus of associations and government groups that are speaking out about the opioid epidemic in America.
What LinkedIn users should expect from Microsoft's pricey buyout. Also: The story of a hairdressing trailblazer who was an association member for nearly 80 years.
The latest study from The Community Roundtable digs into calculating the return on investment for online communities. The model it offers, focusing on the value of questions answered, could be what associations are looking for.
The Facebook-owned social network was really busy last week, as Instagram made its feed more algorithmically driven. However, some other recent Instagram changes could leave businesses either delighted … or incredibly frustrated. Here's why.
The Association for the Advancement of Medical Instrumentation's 2016 Conference & Expo kicks off this week in Tampa, Florida.
The Association for Professionals in Infection Control and Epidemiology knew a day would come when an antibiotic-resistant bacteria would appear in the U.S. Now that day is here, lending more urgency to APIC’s message about infection prevention.
A new website dedicated to nothing but breakfast highlights the importance of embracing niche content online. Also: Here's why one major retailer is getting rid of its iOS app.
Battling a bloated inbox? Need to send a quick message to a coworker? There’s probably a productivity tool that can help. Here’s a look at the latest apps and software that are helping association professionals perform at maximum efficiency.
Software ages, initiatives grow harder to justify, and ultimately, you're stuck having to make a tough decision about your technology—one that might frustrate or anger your members. When it comes to dropping legacy support, what's the decision making process? (Hint: In a lot of ways, it's kind of like game theory.)
News of economic weakness shouldn't unsettle associations---it should prompt them to think more about what's worth investing in to weather the storm.
Want to get your attendees more engaged in sessions at your meetings? Try adding role-playing exercises where they help solve problems affecting them and your association’s industry.
Soon, people will no longer have to download apps for single-use services through Android. Plus: How a sports team won over a brand-new celebrity fan.
One major hotel chain launches a program designed to allow visitors to help make an impact on a local community during their stay. Also: How to keep costs down even when your event's food and drink gets decadent.
The world of aviation is endlessly complex, but the National Business Aviation Association is helping members make sense of one key aspect.
The American Association of Nurse Practitioners has joined forces with other nursing organizations to get a handle on the opioid abuse crisis.
Turn passive web visitors into active members of your community with the latest marketing trend. Plus: How to deal with "free riders" in your organization.
By pursuing both quantitative data and qualitative input from its members, the Construction Financial Management Association discovered a gap in its member value proposition—and how to fix it.
Some tips on how associations can benefit from Facebook's push for live video. Plus: Can you tell the difference between a fad and a trend?
To help grocery manufacturers assess their risk of getting adulterated food, the Grocery Manufacturers Association is deploying new a vulnerability assessment tool.
Creating an online community from scratch requires a lot of planning, and failing to put the right foundation in place for the community to thrive can cause problems down the road. That's the thought process behind a fledgling competitor to Reddit, and it should be your strategy, too.
North American associations are often stymied by places like Japan and Great Britain. But one association says there are opportunities there—if you're paying attention.
ASAE's Great Ideas in Association Management Conference, Asia-Pacific, which took place in Hong Kong last week, proved that meeting planners from around the world have a lot in common.
The Pharmaceutical Management Science Association's 2016 Annual Conference is set to start in Sin City this weekend.
London’s official convention bureau plays up the British metropolis as a hub for major technology events. Also: Why you need a strong content calendar. London wants the world to know it has the potential to be the center of tech events. The city is already home to 40 percent of the European headquarters of the world’s […]
Make sure your volunteers are getting the most out of your programs. Plus: How to spot signs of poor leadership.
The launch of the African Society of Association Executives highlights the reasons for associations in the first place: Opportunities to network and learn.
Tons of mobile apps are launched each day, but here are three that may make the lives of event planners, meeting attendees, and frequent business travels a little better.
A multilevel membership structure that varies by benefits chosen, not by company size, could eliminate the headache of verifying member revenue or staff numbers. One trade association shares its positive experience with its fledgling tiered-benefits system.
Organizations are embracing social media with trademarked hashtags. Plus: How to boost decision-making at your next meeting.
The role of money in keeping a nonprofit moving along.
As associations face pressure to develop new and innovative revenue-generating products and services, the most successful ones are leveraging what they already know and do well—starting by keeping their missions and industry know-how in mind.
Success as an association CEO takes strong association management acumen and a deep understanding of members. But most CEOs come with career experience in one or the other, as association professionals or industry practitioners. Two new executives share how they’ve adapted in their first year on the job. Though their backgrounds are widely different, their stories are much alike.
Africa has a growing economy and burgeoning professional class. What’s missing are professionals leading their industries and opportunities for them to meet. With a new society, Africa is getting serious about association management.
A roundup of new hires and other personnel moves in the association industry.
The importance of building a formal plan for measuring member engagement.
If you don't take the time to visit your association's members and observe how they work, you might have an incomplete picture of what they need. Here's what several association professionals have to say about the value of visiting members.
At times, the chief information officer is the leadership role that feels like it gets no respect in the organization—even though its skill set is often more diverse than those of other C-suiters. So, what's the problem? It may come down to soft skills.
The Centers for Disease Control and Prevention is working to address an epidemic of opioid abuse, but the American Medical Association has voiced concern about “unintended consequences” of limiting prescriptions.
The American Health Information Management Association this week launched a new campaign designed to get people talking about an issue the association believes could help improve healthcare: the use of voluntary personal identifiers for patients. The group is using President Obama's petition site to make its case.
Free your organization from the constraints of traditional thinking and discover new ways to manage freelancers. Plus: Some reasons you may not eventually be replaced by a robot.
A survey conducted by Capital One at a Greater Washington Society of Certified Public Accountants event found that more than 80 percent of respondents expected their nonprofits would grow in 2016.
A mean boss isn’t advisable in any workplace. But a new study suggests that the bigger issue is an untrustworthy one.
The best ideas can be plucked practically from the air around us, if only we go looking for them, according to Carroll School of Management Dean Andrew Boynton, speaking to idea hunters from the association world gathered in Colorado Springs for ASAE's 2016 Great Ideas Conference.
A study reveals what the younger generation expects of their elders when it comes to technology. Plus: Complain away, it’s okay.
Organization leaders know they’re at risk, but that doesn’t mean they’re ready for a security breach.
The premier technology, film, and music festival in Austin, Texas, convinces the first couple to headline this year's edition of SXSW. Plus: Check up on your expert speaker.
Can't get certain audiences to pay to join your association? Why not get someone else to pay for them? The sponsored-membership model is alive in many forms. Here's how associations are using it.
Two chemical distribution associations joined forces to recharge the international group in order to bring together industry representatives worldwide.
Two hospitality associations are bridging the Atlantic to join forces, spread memberships, and share their expertise.
Staff leaders have plenty to manage beside the volunteer pipeline. One volunteer-leader-turned-CEO discusses how to spotlight volunteering without managing it day-to-day.
Your intrepid membership blogger returns from two conferences at regional societies of association executives with a roundup of tips and ideas on membership, including great questions for member research and the power of delegating metric measurement to staff
Mariner Management and Marketing's Peggy Hoffman offers suggestions on how to handle chapter restructuring efforts.
Most people cringe at the word debate, envisioning the personal, divisive attacks of presidential candidates posturing on a public stage. But formal debate can be highly effective for busy leaders faced with complex decisions and ideas, so perhaps it's time to consider a good argument.
Who or what originally inspired you to serve on the board you're currently leading?
The schools of thought when it comes to political talk in the office. Also: Keep your meetings effective, even if they're short.
The mosquito-borne virus, which many are concerned is associated with numerous birth defects in South America, is putting the association world on notice as global health bodies attempt to limit its spread.
Despite challenges such as limited finances and manpower, the renovation of the Tennessee Concrete Association's Nashville headquarters turned out to be a significant source of member engagement.
For most of the year, community managers turn the spotlight on others. But on Community Manager Appreciation Day, it's their time to shine.
As the effects of the water crisis facing Flint, Michigan, become more apparent, the American Water Works Association is speaking up about both cost and tactical concerns that might face other cities needing to upgrade or change water supplies.
Everyone must face unpleasant or difficult conversations in both their professional and personal lives. Here are three tough conversations meeting planners may encounter. Is there a best way to handle them?
Boarding and takeoff at airports may soon be faster and more enjoyable, thanks to math. Plus: Addressing and clarifying your organization’s tax status to the public.
In the past year, the blogging platform Medium has become increasingly more important as a way to distribute ideas without filtration. That growth—which is most clear in the political sector—highlights the need to think beyond your own websites when it comes to content marketing and advocacy efforts.
Associations use the new year to try out new trends. PCMA and Marriott International reveal five key meeting trends event planners should be ready to examine to boost attendees’ experience.
The American Meteorological Society’s 96th Annual Meeting begins in New Orleans over the weekend.
Looking for the perfect gift for your colleagues in your association's membership department? Check out this list for last-minute ideas—though you probably won't find any of these in stores.
The Association of Corporate Counsel (ACC) Foundation surveyed more than 1,000 in-house counsel to get their take on cybersecurity and its effects on the profession.
Old approaches that were once seen as innovative eventually fall out of favor and get outmoded by faster, more innovative approaches. Often, it's hard to throw out what works—but what if we were willing to take on the sacred cows and build something better? The parent company of the content management system WordPress recently tried disrupting itself in this fashion—and came up with something truly impressive.
An updated International Association of Exhibitions and Events whitepaper includes new trends affecting the industry. Among them: data capture, educational offerings, attendee security, and the economy.
A new app rolled out last month by MCI Group will help to keep its meeting attendees safe and up-to-date.
In recent months the U.S. Tennis Association has been talking up its tech game—for good reason. Here's what the organization has learned from integrating the IT department deeper into the game.
New CEOs have a golden opportunity to embark on the difficult work of changing organizational culture. But it doesn’t last forever. These four lessons from CEOs who have been there can help others seize the day.
The world's largest social network announces it's expanding into fundraising with the launch of an app to help users raise donations. Plus: The tastes of 2016.
In an effort to save money, Sprint recently announced it was doing away with the free snacks it offers employees. But was this a good idea?
Student-led protests at the University of Missouri regarding mismanagement of racial issues on campus led to the resignation of President Tim Wolfe and changes in university policy. Among them: the hiring of its first ever chief diversity, inclusion, and equity officer.
A lack of buy-in from leaders was found to be a hurdle to organizations in their abilities to take full advantage of data intelligence.
The newly released Green Venue Report shows that convention centers around the world are committed to sustainability and green meetings, even if it's not always top of mind for planners.
Your organization has a lot of data in a lot of places. Are you doing enough to keep it well organized? A recent study from an association data management firm found that many organizations have little in the way of centralization and a large number of employees have access to essential data. Is a chief data officer the solution? And what's the backup if that's not an option?
IRS Commissioner John Koskinen told Senate Finance Committee members that the agency was moving forward with recommendations related to the targeting of certain tax-exempt organizations, while House Republicans announced they will pursue his impeachment.
Many organizations hold events and fundraisers to support the troops, but The Home Front Cares has a new way to help by giving civilians a taste of military life.
Volunteers who’ve given years to an organization can often feel left adrift once their term ends. Clarity about responsibilities, especially at the start of the term, can help keep them engaged.
A premier journalistic institution is broadening its reach to include a multitiered membership program. Plus: A sports nonprofit dedicated to combating racism makes its debut.
Learn how to stretch your organization's finances to avoid bending over backwards to balance the books.
It can be hard to see where threats are coming from, but one organization has charted a way to help its board see them more clearly with risk management.
We asked you who is the one person you’d like to see interviewed on AN’s pages. Here are a few names from your wish list.
A unique mix of convenience and meetings-friendly amenities, see if Rosemont, Illinois has what it takes to be your next conference venue.
Expecting the unexpected at a conference is difficult enough. Making it trickier is that crises come in all forms.
Worried about the cost of adding digital signage to your association’s conference? Consider these tactics for trimming the investment or realizing returns in other ways.
On the cusp of its 100th birthday, and with a new executive director and strategic plan in hand, the National Association of Secondary School Principals decided it was time to reimagine itself.
Using a mix of theatrics and marketing techniques, a New York cooperative takes an old-school approach to marketing.
With an important deadline for an updated card format coming up next week putting pressure on retailers and banks alike, the main sticking point around chip cards, or EMV, is the decision by the banking industry not to require the usage of PIN numbers during transactions. Retailers would like to see that strategy change.
The West Virginia Trucking Association, seeing a shift in the industry's demographics, is working on creating a new website dedicated to introducing new blood to the industry.
Take a peek at some findings from a new SmithBucklin report that analyzed what services associations are outsourcing and how frequently they turn to third-party vendors.
The International Multimedia Telecommunications Consortium has launched a new membership option specifically targeting small or startup companies in the space.
The tech giant's latest product release brings some snazzy upgrades to the iPad and iPhone. Plus: Build your organization's revenue beyond member dues.
A new Historical Writers Association survey has made it official: Henry VIII of England was history's worst monarch. Don't want to follow in his footsteps? Check out what the organization says are his biggest leadership failings.
If you’re searching for a new position and bouncing from job board to job board, you may be missing opportunities (think social media and creating your own blog) to help in the process.
Despite being a part of a rapidly-growing, competitive industry, brewers have learned to appreciate the value of cooperation. Plus: What's in store for Food Safety Awareness Month!
Thursday's ruling on joint employment issues received a frosty reception from major business groups—particularly in the franchise space—though many unions backed the board's decision.
September 10 is as good a day as any to encourage your association to swap ideas. Plus: a new batch of must-follow accounts for #Eventprofs.
A harsh New York Times assessment of the online retailer’s workplace isn’t about just one company. There are important lessons for how every organization can handle collaboration and feedback.
Rude coworkers can make your blood boil, and, according to a new study, their bad behavior can spread like a virus. An HR consultant shares some tips for preventing the sickness from infecting the whole office
You may be exhausted after getting back from a conference, but you can’t lose momentum. Now’s the time to review your notes, follow-up with new contacts, share what you learned, and decide how your attendance may benefit your association.
Sure, you can keep tabs on employees, but what about volunteers? Read on to discover how to successfully manage volunteers.
How strict is your association when it comes to controlling what employees are saying online? Plus: Facebook's (slight) organic boom.
Despite what you’ve read about millennials and the impending decline of the meetings industry, a new report by the Meetings Mean Business Coalition found that this generation understands the importance of in-person events.
Google's big announcement has organizations wondering, how do you make your brand pop? Plus: What #assnchat is up to during #ASAE15.
The National Association of Black Journalists learns a lesson in managing member expectations. Plus: An underrated social video platform gets its due.
The Academy of Management’s 75th Annual Meeting kicks off in Canada this week.
Communication is getting more concise; find out how to use this to your advantage at your next event with micro moments.
A proposed model for the future of membership in public broadcasting raises an intriguing question for associations: Could volunteering be another way to pay membership dues?
Newly released industry-wide research provides meeting planners, hotels, and destination marketers with additional variables to consider when measuring room-block pickup performance.
Most people see CEOs as the main influence-wielders, but persuasion guru Robert Cialdini shows how simple “small-Big” shifts in language or approach can help anyone positively change others’ behaviors—and even their own. When Clarke Price, FASAE, CAE, was president and CEO of the Ohio Society of CPAs, he faced a serious challenge. A task force […]
There has never been so much pressure on boards to live up to stakeholder expectations. Most association executives have a book or two on good governance on their shelf. Yet many still ask, “We know what we are supposed to look like, but how do we get there?” A new ASAE Foundation study provides some answers.
A roundup of new hires and other personnel moves in the association industry.
Legislation targets conference spending. Again.
In Zimbabwe, a safari group in the country is taking a lead role in responding to the death of Cecil the lion at the hands of a trophy hunter. In the U.S., meanwhile, American animal-rights groups are denouncing, in the harshest of terms, the popular lion's death.
More organizations are joining Instagram, but what does it take to become a photo-sharing powerhouse? Plus: How to make videos that won't break your budget.
All leaders eventually leave. Is your association ready for when its top exec departs? Plus: where branded content is most likely to be trusted.
A host of associations are speaking out about the two recent Office of Personnel Management data breaches affecting millions of federal employees and how the government should be working to protect those impacted.
For about an hour last week, it seemed like we were facing the second coming of the Y2K bug, when three large computer platforms broke down within hours of one another, for reasons having nothing to do with security breaches. The situation highlights a basic problem at the enterprise level: Systems don't age well and are poorly maintained.
Is a conference newspaper, blog, or news show the best way to cover your association’s convention? See how other associations are handling it.
Digital bag tags could help ensure that your baggage doesn't get lost. Plus: A free book to help event managers make their events even more engaging.
Many of your questions about why web metrics are the way they are, answered. Plus: An event-planning group rises from the ashes.
The American Gas Association's peer review network enters the pantheon of award-winning programs.
Community managers play important roles in keeping the structure of an online community strong—particularly in ensuring that volunteers know they have support in what can be a thankless job. A recent saga on Reddit highlights how harmful a poorly handled staff transition can be for these volunteers.
The fate of government employee attendance at association meetings is again up in the air as a newly introduced bill aims to cut agency travel budgets by substituting videoconferencing.
Why a poor communications strategy could hurt your chances to get to know your potential donors. Also: Why constituent outreach is such an effective lobbying strategy.
Business travelers are continuing to use new tools and apps inspired by the leisure travel and retail industries, meaning the association meetings need to adopt them in order to remain relevant to attendees.
A frustrating customer experience can such all the joy out of membership, according to an exec who's had some bad luck with his cereal boxes over the years. Also: Maybe a video could help calm the nerves of your first-timers.
Proprietary software tends to be an easier sell than open source software, but that conversation is starting to change. The needs may be different from a traditional software platform, but the benefits definitely should give it a place in the conversation.
The departure of Twitter CEO Dick Costolo comes with a transition process that could raise bigger questions. Also: Some considerations for off-site meetings.
One of the hottest trends in business boards could have a place in the association space. Plus: Discover the secrets of "Yuccies."
Growing quickly doesn't mean you have things easy; it just means you have a whole different set of concerns to worry about compared to when you're struggling, one management expert explains. Also: If you're looking to grow, check out these growth-hacking resources.
Learn how one association is trying to help payroll pros get the education they need to keep up with the pace of change.
How many kinds of learning can you fit into an hour? The answer, according to MM&C Conference presenter Jeffrey Cufaude, is more than you think. Also: Fretting over an event? Learn a few things from Home Alone. Really.
A new study suggests smartphones could provide a way to more accurately gauge crowd size. Plus: Where to look for social updates from the 2015 Membership, Marketing & Communications Conference.
Associations know a lot about their members, often enough to customize products and services based on each member’s individual qualities and preferences—if only they had the right technology and know-how to do it at scale. That capability is rapidly evolving, though. As some early examples from associations show, personalization may finally be a problem we can solve.
Only now do we seem to get it: Our phone use is out of control. Ditto for tablets and laptops. Ironically, these obsessions are hurting, not helping, real communication. Digital culture expert Sherry Turkle is calling for a return to conversation, “the most human—and humanizing— thing that we do.”
A roundup of new hires and other personnel moves in the association industry.
An association expert reveals a list of tools to help small teams compete in the wildly competitive digital space. Plus: What's the real environmental impact of an event?
Too often, it seems like we're fighting against the stuff that should be making our lives easier, rather than keeping things simple. A few smart words from a guy who built his life in technology could help as you figure out your own technology balance.
John Graham, CAE, talks about his time with the Boy Scouts and shares how the road to becoming an Eagle Scout prepared him for a career in association management. Graham is being recognized this week as Citizen of the Year by the National Capital Area Council of the Boy Scouts of America.
In the past few years, electronic medical records have created the need for a new type of employee: medical scribes that free up doctors to take on more patients. But while some see great potential in the field's growth, others question whether it's holding back better technology.
A new study shows that managing work-life balance is getting harder for workers around the world. Not a terribly surprising finding, yet one that shows how workplace dynamics continue to change with greater connectivity and increased demands.
It may be one of the most difficult messaging challenges in the world of associations, but groups focused on both water purification and home brewing say that drinking filtered wastewater is a much better idea than it sounds.
More than 100 associations in the engineering, technology, and scientific spaces—led by the American Association for the Advancement of Science—have asked members of Congress to better balance cost concerns with the benefits of conferences for the scientific community at large.
A celebration of humane treatment of animals hits a centennial landmark. Plus: A familiar face in membership joins the podcasting arena. One hundred years into its campaign to encourage Americans to be more kind to animals, the American Humane Association (AHA) is showing no signs of slowing down. Be Kind to Animals Week,” which began […]
Get an insider's perspective into the association's social media successes. Plus: an early look at Windows 10's email features.
The International Association of Conference Centres released its list of the top-10 conference food trends for 2015. Learn how you can add one or all into your next event.
Billions of emails have been thoroughly examined, and the results are of interest to every association. Plus: The raw numbers of an event's green energy initiative.
The four metrics you should be tracking in your new online community. Also: What Edward Snowden says about choosing a password.
A new report from the inspector general noted that the Labor Department has struggled to properly disclose its conference spending. Among the issues: a failure to report cost overruns or even post information about some of its conferences online.
An event expert highlights some simple mistakes that may trip up your tradeshow. Plus: Twitter officially enters the curation ring.
Drones are gaining momentum, but their launch at meetings will likely be slow.
How association pros are prepping for the upcoming CAE exam.
When you're losing a nickel here or a dime there, it doesn't seem like a lot … until you do the math and realize it's costing you a pretty penny. Cloud platforms can be like that, too—that is, if you don't have a plan to make them talk to one another.
Avoid the pitfalls of hiring consultants by learning how to properly vet them. Plus: how to sell more tickets to your next event.
The NCAA Tournament is upon us, and while many reports cite the potential for lost productivity at work, some are claiming just the opposite. Plus, a few other tips to help boost productivity.
Two associations in the energy space have filed a lawsuit against the federal government for attempting to create federal safety regulations that would affect the fracking process on federal or tribal lands.
The first-ever Asia-Pacific edition of the Great Ideas conference went off without a hitch this week. Read on for some highlights. Also: The pitfalls of not owning your domain names online.
As part of a recently announced global competition, the Australian Water Association is seeking businesses and entrepreneurs to submit their ideas and innovative solutions to water sustainability challenges.
Hillary Rodham Clinton recently capped her two-year run of association keynotes with a campy speaking engagement: addressing a conference for camp professionals. Plus: How the mechanics of content marketing differ for associations.
Associations have long wondered how to get more members to update their profile info. One association says the key is realizing data management is a multi-channel, every-day job.
Some members of Congress reportedly are keen to revive legislation that would impose new limitations on government employee attendance at conferences. ASAE last week urged lawmakers not to create new barriers to interaction between associations and government.
The merger of two leading events and association management companies gives MCI a steady U.S.-based presence and offers Coulter access to a global network of tools and resources.
The end of a prominent technology blog presents a cautionary tale for publishers. Plus: an equation built to maximize opportunities.
Why one association is setting up shop to handle individualized board consulting and CEO searches.
The boating community mourns the death and remembers the achievements of a cofounder of the Boat Owners Association of the United States. Plus: CEO Update aims to recognize the industry's best leaders.
The Association of Opinion Journalists and the Poynter Institute announced a new partnership that the organizations hope will bolster each other and cultivate diverse voices in the field.
After a period in which international and domestic conferences alike were off-limits for Defense Department employees, a top Pentagon official says the agency is ready to commit more resources to overseas conferences.
An Inspector General report, covering more than $21 million in conference spending by the Department of Energy, raised concerns of "negative public perceptions" caused by social events. The report covers a period after federal agencies were mandated to cut travel spending by 30 percent.
A new study shows that a destination greatly factors into an attendee's decision to go to a meeting—and cities are stepping up their game to woo attendees.
In an update to the tight regulations around federal conference spending, the Office of Management and Budget says that federal agencies can ask for more money to spend on conferences in "mission critical" situations.
Members of the California Assisted Living Association can bolster their skills through an elite scholarship program.
A public relations expert emphasizes that you should be ready to offer expertise, not a sales pitch, when doing an interview. Also: Keep your attendees' dietary needs in mind when planning the menu for your next event.
A new survey reveals which airlines can provide you with WiFi that actually works. Plus: A new Twitter chat on culture emerges.
Women in Construction, a new trade group launching in the Buffalo, New York, area, hopes to build a sense of camaraderie in an industry that's known for having a significant gender gap.
Many association meetings wouldn't be successful without sponsors. A new study reveals what sponsors and organizers are looking for from these sponsorships.
A Boston accelerator brings community members together to discuss ways to improve and expand use of technology to improve education. Plus: A water conservation group chooses a venue that underscores its values.
Is dry needling a form of acupuncture? That's a question with a loaded answer, one that's led to a turf war between associations in the physical therapy and acupuncture professions.
A new survey by the National Association for Professional Organizers found that half of Americans are overwhelmed by clutter at home and at work. The group shared some tips to get organized in the new year.
New research from the Society for Human Resource Management indicates that only about a third of organizations are preparing for a workforce that skews older. Find out why recruiting, retaining, and capitalizing on the know-how of older workers makes good business sense.
With a deeply emotional news story making quick action necessary, Apple forgoes its usual App Store approval process. Also: Why it's important to get your content online quickly.
Some considerations to make for your events in case there's a bug floating around. Also: Does your office match your association's personality?
The American Mathematical Society and the Mathematical Association of America demonstrate math’s wide-ranging influence at its Joint Meetings.
As College campuses nationwide become hotbeds of protests against racial profiling—particularly in the wake of the deaths of Michael Brown and Eric Garner at the hands of police—on-campus groups have worked to show that they're taking the issue seriously.
A meetings expert may have found the replacement for paper to-do lists. Also: An AMS-world acquisition worth watching.
Members of Occupational Therapy Australia can learn about human resource remedies through a new partnership with a business consulting firm.
What's the latest prognosis for the association publishing industry? An extensive survey from Folio finds out, and the results aren't disastrous. Plus: Why keep so much information stored away in unintuitive documents?
The final episode of The Colbert Report wows with a never-ending list of celebrities. Also: A new association for health information exchanges launches.
The Closing General Session at the 2014 ASAE Technology Conference & Expo was all about showing off the things that could matter down the line. Send in the drones!
At the Kentucky Pharmacists Association, Roamey the Gnome is popular guy. He travels the state, posing for pictures and talking KPhA membership. And it's all just playful enough to work.
Staying ahead of the technology curve and connecting it to your business goals is a daunting task, but that's the job of a strategic IT team. Opening the 2014 ASAE Technology Conference & Expo on Tuesday, the head of a CIO advisory firm shared some tips on how those tech-savvy folks at your association can help drive innovation and business results.
Beyond all the gossip floating around—and admittedly, there's a lot of it in this case—the Sony Pictures hack goes in some terrifying new directions that IT professionals should have a strong understanding of. It's time for associations to lead the way.
Don't get caught off guard by a sudden drop in attendance or sponsorships at your annual meeting. Also: A leading association exec breaks down strategies for managing your time.
While the association hopes to boost the tracking capabilities of airlines worldwide in response to the Malaysia Airlines plane that went missing, the group's members say implementing a tracking system within a year could be impossible.
A new study illustrates a common productivity killer for many employees. Find out if you’re affected as well as some methods for maximizing workplace efficiency.
In its third year, the #GivingTuesday movement continued to see huge gains across several categories. While donation totals are still being calculated, several estimates put the number close to $50 million.
How rewards can encourage good member behavior. Also: Automating unstructured tools is the next step in smoothing out workflow.
Groups make mistakes for a variety of reasons. Fixing the problem often starts with the person leading the group.
A conference centered around learning features a variety of tech-focused programming for furthering professional development. Plus: A risk analysis association aims to tackle major environmental, public health issues.
A lawyer involved in a legal effort against the NCAA over concussion-safety issues is now focusing his energy on high school athletic associations. Last week, the Illinois High School Association became the first target, but Joseph Siprut promises more suits are forthcoming.
A new survey of more than 450 legislative staff reveals some preferred protocol for planning and conducting meetings with members of Congress.
Moving to a completely virtual office can provide flexibility, dramatically cut costs, and improve efficiency and productivity for a small-staff organization. But managing a mobile workforce and maintaining team cohesion can be challenging. We explore three very different virtual office models.
Think one (or more) of your organization’s chapters ıs veering away? You might be right. Learn how to spot the warning signs and what to do when chapters go rogue.
Team-building week adds flavor to life at the office.
Does your association need to collect state sales tax? To answer that, start with the basics.
Registered lobbyists are no longer banned from government advisory boards.
Attend ASAE’s Great Ideas Conference to get your creative juices flowing.
Apple's latest (Product)RED campaign pulls in a number of popular apps. Also: Not all turkeys are created equal.
To educate members of Atlanta’s commercial real estate community about the struggles and successes of some the industry’s women and minorities, the Atlanta Commercial Board of Realtors recently launched a speaker series focused on diversity.
A top research firm makes the case that it may be time to put more energy into internal social media efforts than relying on Facebook's massive audience. Also: ASAE's graphics whiz talks about her favorite infographic treatments.
The Credit Management Association is giving members who are small-business owners a financial leg up.
The world's biggest social network is souring on promotional posts, and your association could be impacted. Plus: The National Conference Center plays host to a feel-good story involving an eagle.
It’s never too early to start thinking ahead when it comes to conferences and events. Here’s what a few organizations and companies are predicting that 2015 has on tap for meetings.
As difficult as it can be, succession planning can help an organization stay afloat during unsure times. The National Gay Pilots Association learned this after a plane crash claimed the life of its executive director.
To help instill better communication and leadership skills in female colleagues, a group of executive-level women at the American Society of Radiologic Technologists started their own “Lean In Circle.” A year and a half later, the women are more willing to take risks, more willing to speak up, and more willing to fail.
One association's key engagement metric answers a simple question: How many members' engagement score is zero?
Timed just perfectly for to capitalize on the midterm elections, a major Realtors conference is putting political issues at the forefront of its agenda. Plus: A conference shows museums can be key to community health and wellness.
Mac and iOS users get wind of the first major malware threat ever to face Apple's platforms. Also: Lessons from a social media conflict involving Smucker's.
Don't let the contagious negativity from this year's political cycle infect your association. Plus: tips for Thanksgiving events.
With the backing of a legendary music-industry manager, for-profit Global Music Rights has managed to attract dozens of big names within the music industry. The group promises that it can help songwriters get bigger royalties than BMI or ASCAP currently can.
With the cloud of meetings scandals and wasteful spending still hovering over several government agencies, associations continue to struggle to attract federal employees to their conferences. At a recent ASAE event, a few industry experts shared their thoughts on the current state of affairs.
Pitfalls event planners should avoid if they want to keep their social feeds working for them during event. Also: The pros and cons of sharing conference venues with another association.
A online job fair can be a great way for job hunters and employers to meet without having to leave home or the office. Here are few tips to keep in mind whether you’re attending or hosting one of these events.
Expedia and Priceline getting long in the tooth? Check out new online travel options that might be worth your time. Also: Taylor Swift is better at marketing than you are, and it's OK to admit it.
The loss of a huge digital image archive is averted after raising the alarm of activists worldwide. Plus: What you need to know about Google Ad Grants.
Having won praise earlier this year after it stopped selling tobacco products, the pharmacy firm is now drawing criticism from independent pharmacy groups over new copay plans that, according to the groups, discourage people from getting prescriptions at pharmacies besides CVS.
A new study on tech trends in fundraising illustrates some of the challenges nonprofit fundraisers face and opportunities that technology is making possible. How do you match up?
An association management software system can be a crucial tool for success in a membership organization—and also a possible source of frustration.
How do nonprofit fundraisers feel about the state of their digital efforts? A new study finds out. Plus: the keys to evaluating your resume.
A chip in your conference badge that monitors your meeting activity? It might sound a little creepy, but that chip is improving the meeting experience. Many associations are taking advantage of technology such as NFC and RFID and carefully weighing the benefits, risks, and security concerns.
Martin Tirado, CAE, CEO, Snow and Ice Management Association, answers questions from SIMA member Kent Peddie.
For Victoria Elliott, R.Ph., executive director of the American Neurological Association in Mount Laurel, New Jersey, good leadership is no accident.
Learn how an association dedicated to preserving oral history is adjusting to the digital age. Plus: Female surgeons celebrate the best in their field.
Suggestions on how to spec out your meetings. For one thing, nail down your needs early, not late.
Why drumming up interest from new members shouldn't start with a big ask but a more modest one. Also: how volunteers can help even if they can't devote all their time to you.
How one association cured its ailing membership numbers with a multifront upgrade to its core systems and services.
With four different generations sharing the office these days, age gaps are bound to happen, and younger employees may end up with a direct report who’s twice their age. One YP shares some tips for managing that age gap.
According to recent research, the rise of "shadow IT"—in other words, applications that are brought into the office without authorization—is hitting unprecedented rates thanks to the increasing use of cloud-based apps. The solution here does not involve cramping your employees' style.
An association management system maker who designed a custom AMS before getting into the biz explains the pitfalls he dealt with. Also: Small events are a big deal.
Want to get a glimpse into the minds of millennial employees and members? Hang out with them here for a few days. Each day this week, young professionals from around the association industry will share their perspectives in their own Associations Now guest blog series.
Last weekend, the U.S. Patent and Trademark Office opened up about the problems it was having with its telework system—employees were lying about their hours and getting undue bonuses. What can associations do to avoid a similar fate?
A tech giant shows how to lead the way on content strategy through the clever use of paid distribution. Also: You'll never believe which association-related job is considered superstressful.
When picking your host city, it's best to take a holistic approach, which is why a holistic medical association picked one of America's healthiest cities.
CTIA: The Wireless Association didn’t counter-program against the Apple iPhone 6 announcement—it literally screened the livestream at Super Mobility Week. Also: Are you looking at content strategy the right way? Give CTIA: The Wireless Association some credit: It knows its audience. Faced with the challenge of having its Super Mobility Week take place at the same […]
Twitter is about to be populated with more commerce, and associations stand to benefit. Plus: what to consider before buying a new content management system.
U.S. Customs and Border Protection pilots a new app designed to make retiring to the States a little easier. Also: how one major association uses its tradeshows as a way to push its messaging strategically.
Looking to bolster your association's media presence? Take some advice from a pro. Plus: Brace yourself for the Internet of Things culture clash.
While brands can build up goodwill by joining with a nonprofit, they should be quick to remember who keeps that goodwill when all is said and done. Also: Don't let social media complaints go ignored.
The conference may be in town, but one association management pro advises against commuting to the event. Also: the story behind the data champion fueling much of BuzzFeed's growth.
Perhaps "big data" doesn't work for associations because it's not advanced enough to work beyond a macro scale, one association pro argues. Also: why a modest name change can help refresh your direction.
The nonprofit storehouse run by the Internet Archive makes millions of images freely available on Flickr. Also: The reason your app got rejected by Apple.
After a possible Ebola case surfaced in Sacramento, the California Nurses Association/National Nurses United called for transparency and strict adherence to CDC protocols among hospitals and health agencies.
It's not all fun videos and plastic buckets. With an unprecedented fundraising boost from its viral campaign, the ALS Association finds itself having to deal with additional scrutiny of its practices, criticism of the campaign, and worries about how donations will affect its balance sheet.
Having a social media department isn't enough—your membership pros have to embrace social media too. Also: One association pro offers donor advice … from her mom.
Members of the Western Governors' Association are asking congressional leaders to help better fund wildfire suppression efforts, noting that the lack of a budget is hurting preventive efforts that could help keep the blazes under control.
In the wake of a reinstated lawsuit and a judge's suggestion that a ban might limit the free-speech rights of government relations officials, the Obama administration will allow registered lobbyists once again to serve on federal advisory boards—if they're representing a client.
Imagining a world where a birthday wish turns from effective marketing tool to customer irritant. Also: Why your association's magazine shouldn't give a discount to an advertiser relying on an in-house ad agency.
After more than a month of waiting, the Society of Professional Journalists finally got a response from the Obama administration about a lingering press access problem. But, according to the group, it failed to address the main issue.
One user rises above the rest on ASAE's Collaborate network. Also: slides and scenes from the learning labs.
An array of email designs that could give you ideas for your own marketing messages. Also: Take a few small steps toward a big donation with the ASAE Foundation's Small Steps app.
Author Adam Grant tells associations to foster a giving culture by rewarding helping and sharing in the workplace and giving the selfish the heave-ho.
A list of the best parties to be found in Nashville for #asae14. Also: where data and experiments intersect.
This week’s visit by dozens of African leaders is a reminder that in Washington, DC, major international events are a part of everyday life—and so are major traffic headaches. Associations in the region have embraced flexible work arrangements that keep business running as usual.
The bill contains new substitute language limiting the dollar amount agencies can spend on a single conference as well as reporting requirements for federal employees attending agency meetings. But the measure leaves out the most restrictive provisions from a similar bill last year.
The company that led the smartphone revolution and sparked our collective mobile addiction is now a shadow of its former self. What went wrong? Association decision makers can learn much from the answer.
Keep the waste at your events to a minimum by taking simple, sustainable steps. Also: Don't waste your time—or that of vendors—by asking for proposals before you're ready.
Bolster your business traveling prowess with a quick business trip of your own. Plus: A meeting of the (artificial) minds.
The search giant's popular traffic-tracking platform heads to the iPhone—years after the company launched an Android version. Also: Learn a little about requirements analysis.
Surprise and delight your meeting attendees with personalized perks, and your association will reap the rewards in term of increased engagement and retention.
The Maine Lobstermen’s Association says a decades-old consent decree regulating the group is out of date and limits the group's ability to advocate for its members. With the Justice Department stepping aside, the association might just win that argument in a federal court.
In what looks like a continuing trend, another association plans to offer multiple tiers of benefits and dues and explains how both members and the association stand to gain.
With the first phase of the comment period on the agency’s open-internet proposal closing this week, trade groups from far and wide were among the many to speak up. The Internet Association even created an infographic to get its point across. A few weeks back, Last Week Tonight host John Oliver did more to bring […]
The team behind one of the premier wearable tech offerings announces five nonprofit partners. Plus: Why do association boards fail?
In 2000, the German national soccer team was embarrassed and seemed lost after it was knocked out of an early round of Europe’s biggest tournament. The German Football Association drastically altered the country’s youth development program, and the result was on display at this year’s World Cup. It’s a strategy other associations should pay attention to.
Gamification could provide that extra incentive for your members to stay engaged. Plus: What you should be asking prospective employees.
The Healthcare Convention and Exhibitors Association recently announced the U.S. medical meetings with the greatest attendance numbers in 2013. The good news for the industry generally: Attendance continued a growth trend that began in 2009.
A bill intended to promote more transparency in government conference spending was pulled from a Senate Homeland Security and Governmental Affairs Committee hearing last week to allow for more debate.
If your association is holding webinars and charging for them, should they be called webinars? Plus: Why you really, really should be paying your interns.
A look at recent trends in employee benefits shows that as healthcare costs rise, employers are opting to provide more health and wellness benefits and less of other types of perks.
With a new labor agreement allowing the Pennsylvania Convention Center to drop some of its restrictive rules, associations are starting to bring their events back to the venue. But two unions left on the sidelines claim venue officials aren't playing fair.
A few ideas for building attendee engagement through clever entertainment. Also: how big-name publications are using their events as content hubs—and new ways to attract advertisers.
A new study from the ASAE Foundation and MCI takes a look at some of the latest strategies associations are using to grow globally. Here’s a look at some of the key findings and a few real-world examples.
The dangers of a reflexive leadership style. Also: Don't forget the strategy in your strategic plan.
A sneak peek at a new study focused on the little guys. Plus: What's the deal with cybersecurity insurance?
"Leaderless" organizations are in vogue, even with imperfect track records. Looking at the problems they mean to fix can help define your leadership style.
Don't discount your commenters—they may be tipping you off to important things you should be hearing. Also: Not everyone's day is created equal
The video game industry's most important tradeshow will be brought to you live, courtesy of an association.
One meetings pro says companies are increasingly interested in ROI, not brand saturation, at events. Also: what to consider when launching a scholarship at your association.
What is today's association membership pro asked to do? A lot, if you go by what words turn up most frequently in membership job listings.
The value of personalization in member communication. Also: Make sure you know what you're getting into with WiFi at your event.
Every association faces data security threats. The appropriate fix has as much to do with keeping staff smart as it does with keeping hackers at bay.
How one association, the Society of American Florists, handles its mobile device policy for its staff.
Could your next great idea come from a hackathon? Taking a note from the tech world, organizations are realizing the value in this intense, collaborative type of group problem solving.
So you want to host a hackathon? Former participants and judges share tips on creating a successful hacking experience.
What technology tool would these CEOs invent to help them do their job better?
Often perceived as weak and more likely than others to fail, givers actually improve the workplace for everyone, according to Adam Grant's "Give and Take."
A sneak peek of the set list for the 2014 ASAE Annual Meeting & Exposition, taking place in August.
The man who invented modern computer passwords says they've gotten out of hand. Also: a marketing campaign blast from the past.
Associations do their best to remove obstacles that keep attendees from registering. One that may keep people away is a lack of onsite childcare options or even the out-of-pocket costs associated with it. That’s why some associations are trying new ideas to create more family-friendly meetings.
The importance of making your marketing communication useful for your members starts with an approach that matches their needs. Also: Sometimes your role in communication is best exemplified when you play the role of great facilitator.
In today’s connected world, attendee experience is the sum total of all touch points—both online and offline. That’s why social experience management is something every association should be doing when it comes to their meetings and events.
Recent severe weather events remind us why it’s best to be prepared for the worst. One risk management expert offers tips for developing a solid weather contingency plan.
While the country of Brunei faces strong criticism for implementing a harsh Islamic legal code, one of the world's most famous luxury hotels is suffering the consequences of that decision because it is owned by Brunei dictator Sultan Hassanal Bolkiah. Among the groups pulling their events from the hotel? A local real estate association.
Why expressing appreciation at the office is important, even if nobody's telling you how much you're appreciated. Also: why you might struggle to trim down those group rates for your next event.
Nearly 200 million data records were reported stolen during the first quarter of 2014, according to a new data breach report—a 233 percent increase over the same period in 2013. The most effective data thieves: “malicious insiders.”