Data Point: Closing Time?

A decision to close a chapter can be difficult, but it’s one that many associations are making.

April 20, 2020

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According to the 2019 Chapter Benchmarking Report  (opens in a new tab) from Mariner Management and Billhighway, a sizable majority of respondents whose associations have chapters, 70 percent, said they closed a chapter recently. That’s a significant increase from three years earlier, when only 22 percent reported shutting a chapter down.

“When you get into the details of this data, respondents said that when they closed chapters, they often merged,” said Mariner Management President Peggy Hoffman, FASAE, CAE. “It’s a reorganization that I think is adaptive to the local level, and it shows that chapters are playing with traditional structures more.”

Of association respondents with chapters: