Author
Jordan T. Yelinek, CAE
Jordan T. Yelinek, CMP, CAE, serves as director of membership and programs for the Masons of California and works at the intersection of member experience, organizational culture, and leadership development.
-
Most Component Membership Losses Begin With a Change of Address
Contributed by Jordan T. Yelinek, CAE ·
When a member changes their mailing address, most systems treat it as an administrative update. It may be…
-
Why Ceremony Works: Building Member Loyalty Through Meaningful Moments
Contributed by Jordan T. Yelinek, CAE ·
There is often a quiet moment at the beginning of a gathering, before the program officially starts, when…