Author
Shantel Goodman-Luckett
Shantel Goodman-Luckett is chief experience officer at the National Association for College Admission Counseling.
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Executive LeadershipArticleOver 1 year old
Experience Is the Strategy: Why Every Association Needs a CXO
Contributed by Shantel Goodman-Luckett ·
I owe much of my passion for experience and hospitality to my parents. My mom worked as a…
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Executive LeadershipArticleOver 2 years old
Three Ways to Better Serve Members—and Your Team
Contributed by Shantel Goodman-Luckett ·
As the National Association for College Admission Counseling’s (NACAC) inaugural chief experience officer, it is my responsibility to…