Tag
crisis communication
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Marketing / CommunicationsArticleOver 2 years old
Ensure Your Crisis Communications Plan Is Ready for Action
Benjamin Franklin once expressed, "If you fail to plan, you are planning to fail." These wise words outline…
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Marketing / CommunicationsArticleOver 2 years old
Membership Pro Tip: A 24/7 Benefit That Comes Through in the Clutch
Associations have done a great job being there for members in hard times, but one group ended up…
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Marketing / CommunicationsArticleOver 5 years old
Is Your Association Ready to Issue Statements and Handle Other Crisis Communication?
From the Capitol riot to recent mass killings of Asian Americans, events with widespread societal impact are causing…
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Marketing / CommunicationsArticleOver 5 years old
Daily Buzz: Preparing Your Association for PR Challenges
A crisis communications plan will help you expect the unexpected. Also: Want to be a better leader? Find…
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Marketing / CommunicationsArticleOver 5 years old
Avoid These Four Crisis Communications Mistakes
When bad stuff happens—whether it be a financial scandal or a cyberattack—associations need a communication plan. An expert…
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Marketing / CommunicationsArticleOver 5 years old
An Adept Lesson in Crisis Communications on Social Media
After a major bug left users of the Firefox browser without their add-ons over the weekend, the social…
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Marketing / CommunicationsArticleOver 5 years old
Conference Circuit: Get the Information Out
The National Information Officers Association’s 2017 Training Conference takes place in Clearwater Beach, Florida, next week. The four-day…
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Marketing / CommunicationsArticleOver 5 years old
Manage Your Association’s Reputational Risk
These days, one negative tweet or social media post can go viral, causing catastrophic damage to someone's reputation.…
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Marketing / CommunicationsArticleOver 5 years old
Embezzlement: How to Give Members the Bad News
Associations that have experienced embezzlement recommend early and honest communication to maintain trust and support from members.
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Meetings / EventsArticleOver 5 years old
Meetings Memo: Disaster Management
How to plan for the unexpected at your next event by having a solid disaster management system in…
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Marketing / CommunicationsArticleOver 5 years old
Crisis Response Best Practices: To Tweet or Not to Tweet?
That is the question. How organizations respond during a tragedy like the Boston Marathon bombings can make or…
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Marketing / CommunicationsArticleOver 5 years old
Responding To A Crisis Situation Via Social Media
During a crisis situation, tone is everything, and as the Boston tragedy showed, a careful, reverent response is…
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Marketing / CommunicationsArticleOver 5 years old
National Rifle Association Responds to Sandy Hook Tragedy
The National Rifle Association, which shut down its social media channels in the wake of a deadly school…
