Tag
member support
-
MembershipArticleOver 1 year old
Associations Respond to LA Wildfires
Two associations share strategies for supporting members and communities during Hurricane Helene and LA wildfires.
-
LearningArticleOver 2 years old
Association Creates AI-Powered “Virtual Member”
An association has created an AI-powered “cognitive neural entity” to serve as a virtual member providing support for…
-
MembershipArticleOver 2 years old
Improve Member Support With AI Chatbot Technology
In an increasingly competitive and technology-driven world, associations must adapt to meet the diverse needs of their members.…
-
MembershipArticleOver 2 years old
Best Practices for Re-Engaging At-Risk Members
All associations have some members on the fence about renewing. How can you recognize these individuals and then…
-
LearningArticleOver 2 years old
Associations Launch Programs to Provide Mental Health Support to Members
Since the pandemic started, mental health has been top of mind for many individuals and employers. Two associations…
-
MembershipArticleOver 2 years old
Membership Pro Tip: Be There for Members in Times of Need
A simple act of kindness for a member who had lost everything in a wildfire communicated an essential…
-
MembershipArticleOver 2 years old
Membership Pro Tip: An Integrated Member Support Team
By forming a cross-departmental staff team dedicated to member service, associations will create more value and show members…
-
MembershipArticleOver 5 years old
Tips and Tools for Helping Members Manage Stress
The Massachusetts Society of CPAs goes the extra mile for members facing mental health issues and stress. Here…
-
MembershipArticleOver 5 years old
4 Ways Resilient Associations Have Survived and Thrived in the Pandemic
What have resilient associations done to prioritize members, strengthen their mission and remain successful during the COVID-19 pandemic?…
-
OperationsArticleOver 5 years old
In Times of Crisis, Resilience Means Putting Members First
A snapshot of the National Association of Secondary School Principals pandemic response.
-
MembershipArticleOver 5 years old
Daily Buzz: Why Membership Matters More in 2019
As expenses rise, particularly for cultural organizations, membership programs become more important than ever to maximize support. Also:…
-
MembershipArticleOver 5 years old
Is Your Association Ready to Support Artificial Intelligence?
Just as Netflix recommends shows to watch or an online retailer suggests products to buy, machine learning and…
-
MembershipArticleOver 5 years old
Toy Group Helps Members Navigate Toys R Us Liquidation
With the recent announcement from Toys R Us that it would liquidate all of its stores, The Toy…
-
MembershipArticleOver 5 years old
How Associations Support Evolving Professions
Historically, professions were restricted to fields like law and medicine. Today, professional and related occupations, such as the…
-
MembershipArticleOver 5 years old
What to Do When Disaster Strikes Your Members
After nearly three weeks of natural disasters, many associations are responding by offering support and resources to members…
-
Organizational StrategyArticleOver 5 years old
Ask the CEO: David Varda
David Varda, executive director, Ohio Association of School Business Officials, answers questions from OASBO member Eric Soltis
-
Members onlyLearningTemplateOver 5 years old
Education Assistance Program
A fill-in-the-blank employee policy for an education assistance program, covering eligibility, approved courses and institutions, covered expenses, and…
-
Members onlyMembershipTemplateOver 5 years old
Membership Hardship Policy and Procedures/Application
A membership hardship policy from DHI explaining how members facing financial, medical, or other temporary hardship can arrange…
