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Article Marketing / Communications 2 min read

Friday Buzz: How Strict is Your Social Media Policy?

How strict is your association when it comes to controlling what employees are saying online? Plus: Facebook’s (slight) organic boom.

Heads up: this content is over 5 years old, so some information may be out of date.

Some companies have a laissez-faire attitude toward monitoring employee activity across the internet, but other organizations take a stricter approach. The struggle between openness and restriction resurfaced this week with the news that video game giant Nintendo fired a localization editor  (opens in a new tab) after he appeared on the Part-Time Gamers podcast  (opens in a new tab).

Studies have shown that employers are increasingly likely to reprimand employees who violate social media guidelines. So how can organizations prevent those punishments from being dished out in the first place? Training is one obvious tactic, but as SocialTimes contributor Marcy C. Long  (opens in a new tab) highlights in this post  (opens in a new tab), there could be a technical solution.

Long explores social media firm Markr’s  (opens in a new tab) Brand Commandr tool, which allows select editors to vet, edit, and improve upon employee posts pertaining to your organization.

As she points out:

“[A]lthough the online screw-ups your employees make are endlessly entertaining for the rest of us, the cost associated with cleaning one up—and the resulting loss of existing and potential clients—is no laughing matter.”

A separate content management system for employee social activity may not be the solution for your association, but the core issue remains: How far should your association go to prevent employee social activity from creating negative impressions?

Stats of the Day

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Notice a small bump in the organic reach of your organization’s Facebook pages? You’re not alone: Social media analytics firm Locowise combed through 5,000 pages  (opens in a new tab) to discover that reach increased, albeit in a slight way, across the board in July.

Other Good Reads

For some Friday Twitter chat exploration, check out the #SM4NP  (opens in a new tab) chat from earlier today, hosted by Social Media for Nonprofits  (opens in a new tab). The topic was, appropriately enough, Twitter chats!

“Internet comments are awful.” But is eliminating them from your site entirely the right solution? Librarian and technologist Jessamyn West  (opens in a new tab) explores the “system failure” of bad comments in this post on Medium  (opens in a new tab).

With Google’s reorganization and the creation of the holding company Alphabet, what lies in the future for YouTube? Los Angeles Times reporter Saba Hamedy  (opens in a new tab) takes a look  (opens in a new tab).

(Ellagrin/ThinkStock)

Morgan Little

Morgan Little is a contributor to Associations Now.

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Tags: #Digital Communication #Employee Policies #Social Media #Technology

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