Author
Lisa Boylan
Lisa Boylan is a former senior editor of Associations Now.
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MembershipArticleOver 2 years old
Content Hub Boosts Member Retention
The Urban Land Institute was looking for a meaningful way to make sure it was giving members what…
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OperationsArticleOver 2 years old
Seven Steps to Employee Well-Being
Responding to staff preferences was a priority after the CEO of the Information Technology Industry Council saw how…
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OperationsArticleOver 2 years old
Finding Remedies for Employee Burnout
It’s not enough to know your staff is burned out—you need to fix it. The Endocrine Society’s new…
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OperationsArticleOver 2 years old
A Workplace Focused on Results
The visionary CEO of the Women in Trucking Association rejects the notion that her employees need to be…
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OperationsArticleOver 2 years old
New Rules to Support New Work Options
Flexibility doesn’t mean anything goes. At the National Association of Tax Professionals, staff’s overwhelming wish to continue remote…
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MembershipArticleOver 2 years old
Membership Pro Tip: Better Buy-In to a Dues Overhaul
If your association is rolling out a new dues structure, getting buy-in from key players is necessary. But…
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MembershipArticleOver 2 years old
A Creative Way to Solve a Membership Dues Riddle
The pandemic’s impact has been inconsistent—affecting people in vastly different ways. One association came up with a plan…
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Conscious InclusionArticleOver 2 years old
Three Ways to Make Pride Month Count—All Year Long
Pride Month is more than a 30-day show of support. There is a lot of hard work to…
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MembershipArticleOver 2 years old
Membership Pro Tip: One-Word Change Increases Email Response Rates
Getting members to respond to emails is a perennial challenge. It would be great to just wave a…
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MembershipArticleOver 2 years old
Keeping a Finger on Members’ Pulse Delivers Long-Term Growth for American Medical Association
AMA managed to achieve record growth during one of the most difficult times in its members’ profession. Getting…
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MembershipArticleOver 2 years old
Membership Pro Tip: An Easy Way to Digitize Member Files
Looking for a way to streamline membership applications? There’s a good chance you already have a tool that…
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MembershipArticleOver 2 years old
A Surprising Tactic to Engage New Members Emerges
Email and phone calls remain the top two ways associations are engaging new members, but an upcoming report…
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Conscious InclusionArticleOver 2 years old
Three Ways to Help AAPI Staff Feel Safe Amid Uptick in Anti-Asian Violence
Anti-Asian violence continues to proliferate, in stark contrast to a month dedicated to celebrating Asian American Pacific Islander…
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MembershipArticleOver 2 years old
Membership Pro Tip: Online Communities of Practice
Looking for a no-cost benefit that informally brings your members together so they can brainstorm, collaborate, and learn…
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MembershipArticleOver 2 years old
A Real-Time Dues Increase and New Membership Model Success Story
Two challenging membership dilemmas—raising dues and a new membership model—ended up working out very well for the Alpaca…
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Conscious InclusionArticleOver 2 years old
Managing Member Pushback to DEI Initiatives
You’ve got a great DEI strategy—all you need to do is put it in place and it’s smooth…
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Conscious InclusionArticleOver 2 years old
Accessibility Is an Opportunity, Not an Obstacle
Disability access is a civil right and a human right but talking about it can sometimes be uncomfortable,…
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Conscious InclusionArticleOver 2 years old
The Many Dimensions of DEI
Diversity, equity, and inclusion encompasses many layers that are sometimes overlooked. A clear understanding of those nuances and…
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Conscious InclusionArticleOver 2 years old
The CEO’s Role in DEI Success
Successfully advancing diversity, equity, and inclusion in an association is impossible without strong support from the CEO. That…
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Career DevelopmentArticleOver 2 years old
Restaurant Industry’s Next-Gen Leaders Vie for Top Honors in DC
The National Restaurant Association Educational Foundation’s culinary and restaurant management competition will celebrate some of the nation’s best…
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MembershipArticleOver 2 years old
Membership Pro Tip: Telemarketing Effort Ramps Up Renewals
A routine telemarketing campaign turned into something special with an added personal touch that ended up meeting member…
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MembershipArticleOver 2 years old
How Small Tweaks to Your Membership Structure Can Yield Big Results
Raising dues is always a sensitive topic, but what if there were a way to avoid it altogether…
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Organizational StrategyArticleOver 2 years old
#MMCCon Keynote: Mike Maddock on the Expertise Trap
Disruptors make good leaders because they don’t have to be the smartest or loudest person in the room.…
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MembershipArticleOver 2 years old
Membership Pro Tip: Virtual Happy Hour for Newbies
A virtual happy hour gave new members the chance to network with one another, but it also was…
