Audience
For Association Professionals
For mid-level association staff and aspiring leaders working in every functional area of an association, in the U.S. and internationally.
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MembershipArticleOver 5 years old
Are Chatbots Worth the Investment?
Recent technological breakthroughs in natural language processing, machine learning, and voice recognition software mean chatbots now present a…
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MembershipArticleOver 5 years old
Optimize Your Volunteer Program
Volunteers’ contributions are essential to associations, but volunteering is a lot of work—for both volunteers and staff. On…
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Organizational StrategyArticleOver 5 years old
Daily Buzz: Don’t Forget About Small-Scale Innovation
Big idea: Successful innovation can be small, too. Also: Nudge members to get more value from your association.
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MembershipArticleOver 5 years old
Daily Buzz: Why Americans Are Leaving PTO on the Table
More than half of Americans leave vacation days unused each year, according to a new survey. Also: celebrating…
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Career DevelopmentArticleOver 5 years old
Can 529 Be Used for Certificate Programs? This Bill Says Yes
A bipartisan bill introduced earlier this month would expand the use of 529 education savings accounts to cover…
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MembershipArticleOver 5 years old
Share Your Members’ “Year in Review”
Businesses like Marriott, Spotify, and Facebook use “year in review” campaigns to connect and engage with users, customers,…
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Meetings / EventsArticleOver 5 years old
Meeting Planning Lessons From a Bestselling Cookbook Author
Alison Roman knows how to create a memorable meal. Some of the lessons she’s acquired from having people…
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Marketing / CommunicationsArticleOver 5 years old
Report: Open Rates Falling, But Personalization Could Help
Twilio SendGrid’s 2019 Email Benchmark and Engagement Study reports a sharp decline in open rates from the 2018…
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Marketing / CommunicationsArticleOver 5 years old
Daily Buzz: Learn From a Giving Tuesday Flop
Giving Tuesday didn’t go the way you planned? It might be time to reevaluate your strategy. Also: Leverage…
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FundraisingArticleOver 5 years old
Give Your End-of-Year Fundraising Efforts A Boost
With Giving Tuesday behind us, fundraisers are now focused on wrapping up 2019 strong. If you want to…
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Meetings / EventsArticleOver 5 years old
Challenge Your Teams to Innovate Every Year
SVP Chris Strong of the National Business Aviation Association shares how he thinks about innovation and strives to…
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Meetings / EventsArticleOver 5 years old
Take Some of the Worry Out of Meetings With Cancellation Insurance
What is the purpose of event cancellation insurance? This kind of policy insures the association’s financial exposure—the gross…
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LearningArticleOver 5 years old
Four Human Resources Trends to Watch Next Year
Whether it’s boosting your recruitment marketing or introducing your team to AI-powered machines, there are a lot of…
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MembershipArticleOver 5 years old
Give Members the Gift of In-Person Conversation
Individual face time feels like a precious commodity these days, which makes it an especially meaningful way to…
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Organizational StrategyArticleOver 5 years old
Daily Buzz: Creating Real Change Within Your Association
It’s one thing to say things have to change, it’s another to take action. Also: Two festive ways…
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Organizational StrategyArticleOver 5 years old
Stop Kicking the Can Down the Road: The Dangers of Technical Debt
It can feel like you’re saving money by delaying a technical fix or update, but in reality, you…
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LearningArticleOver 5 years old
What’s Missing From Your Learning Management System?
Your members likely turn to your association for professional development opportunities, including professional training, certifications, and continuing education…
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Meetings / EventsArticleOver 5 years old
Create More Sustainable Meetings
Do you know the carbon footprint of your last meeting? Think about the distance attendees flew, the hotel…
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GovernanceArticleOver 5 years old
Six Important Legal Developments of 2019
While congressional activity dominated the headlines in 2019, nonprofit professionals may have missed some notable changes to the…
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GovernanceArticleOver 5 years old
Use DiSC to Overcome Board Conflict
Board conflict is a familiar challenge for many association executives. Sharon Kneebone, IOM, CAE, executive director at the…
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FundraisingArticleOver 5 years old
Membership Hack: Crowdsourcing Grant Opportunities
The International Documentary Association connects members to an online database of grant funding. Members can also ask questions…
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Meetings / EventsArticleOver 5 years old
Daily Buzz: Train Chapters on Financial Management
Before the numbers take a hit, work with chapters to keep finances in order. Also: How tech-savvy are…
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Conscious InclusionArticleOver 5 years old
8 Tips to Create a More Inclusive Event
Creating a diverse representation on your stage or on your committees is a tough issue to tackle, but…
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LearningArticleOver 5 years old
Acoustics Group Project Looks to Improve Sound-Related Wikipedia Pages
When laypeople have questions about noise and sound, one of the first places they turn for answers is…
