Preserving relationships with former board members can be complicated, and the temptation to cut them off entirely is strong. But a sense of balance and inclusion can reduce feelings of meddling. When board members have ended their tenures, their tenures should end. That sounds painfully tautological, I know, but governance has a way of warping […]
A look at how associations are tapping into the professional skills their attendees have for conference-related community service projects.
For associations concerned with retaining talent—and which association isn’t?—a successful exit interview can give you the knowledge you need to make talent-saving tweaks to your business operations or management styles. Plus, some tips for making the most out of them.
Diversity and inclusion require more than just lip service. To put D+I into practice, membership teams need to be constantly thinking about opportunities that foster action.
The music industry’s reluctance toward streaming services offers a great way to think about how you position your own offerings in the marketplace—especially depending on how broad the appeal of those offerings actually is.
Shutting down an idea you don’t like is part of a leader’s job, and it can be done easily if you think about what you’re saying “no” to. But are you doing the same with your “yes”?
During this week’s digitalNow2017, a number of speakers said that a new learning environment and the continuous need for professionals to gain new skills will require associations to adopt a new strategy. A look at how it may affect conferences.
Associations are always hunting for ways to be more time- and cost-efficient in their day-to-day business operations. If banking fees are eating away at your margins or your finance team is bogged down in too much accounting minutiae, try these three favorite tips from a longtime association finance professional.
When Chipotle, a leader in the fast-casual space, was confronted with a food safety crisis two years ago, the brand suffered. To recover, the company reestablished relationships with its most loyal customers. It’s a strategy associations can learn from.
Of the many online threat vectors out there, perhaps the most common and dangerous is the phishing email, in part because it’s proved to be so effective. Read on for a few considerations when building out a response plan within your organization.