Associations that have experienced embezzlement recommend early and honest communication to maintain trust and support from members.
Heart beating fast enough yet? Last week's disclosure of the Heartbleed bug caught a lot of people's attention, especially in the IT department. There's a lot we can take from this incident, even after your pulse drops back to normal.
The Middle East is primed for economic growth, and in industries beyond oil and gas. An association expert in the region shares his recommendations on taking your first steps there.
Unofficial housing companies use various tactics to woo meeting attendees to book outside the official room block, causing associations to pay costly attrition fees. What are associations and the braoder meetings industry doing to combat these poachers?
A new survey found many employees don’t read their employee handbooks. Here’s a look at how to better communicate benefits information.
Associations may be more similar than we think to for-profit membership programs, where flawless service quality is a must.
When the Wikimedia Foundation redesigned Wikipedia recently, the organization's developers did the minimum possible to refresh the look. Sure, it doesn't look like much, but that may not necessarily be a bad thing, considering the organization's cultural parameters.
The Mozilla Foundation CEO's ill-fated tenure was the result of a cultural mismatch. But gay marriage was only part of it.
Is your conference as healthy as it could be? A fitness or wellness challenge at your next event may be the best way to get your attendees moving, as well as have them compete and engage with one another.
Are you in the process of choosing a vendor or deciding whether or not to continue working with a particular outside service provider? An association CIO shares some tips and advice on evaluating vendors.