The National Society of Genetic Counselors uses an online discussion forum to put out a call each time it needs members to take on small, ad-hoc volunteer tasks.
TechShop, a for-profit chain of makerspaces that worked on a membership model, closed its doors suddenly this week. The circumstances around its decline and eventual shutdown highlight the challenges high overhead can create for a membership model.
As you think about how to serve members better, consider this series of prompts to help improve your program. Also: Netflix's Stranger Things delivers big bucks to one cultural organization.
Associations can leverage the power of storytelling to unearth history, encourage conversation, and get to know your members at a much deeper level.
The Society of American Archivists' listserver was meant to connect professionals and aspirants, but instead hosted a flame-war culture so notorious it had its own hashtag. A look at why SAA shut it down and what’s next.
Why your membership research needs to go beyond the survey. Also: CarMax’s clever response to a viral video.
To drive deeper engagement and a sense of community, the National Art Educators Association exhibits members’ creative talents both in person and remotely.
Roundtable discussions provide engagement experience for members and a learning opportunity for you. Here are some tips for facilitating roundtables.
What’s the secret to a thriving membership program? Industry leaders reveal what has worked best for them. Also: how the smartphone is changing the very nature of physical spaces.
A small-staff association distributes a simple directory, complete with photos, to onboard, orient, and engage its members.