Navigating Change

Risk, Resilience, and How to Find Opportunity in Upheaval

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Disruption isn’t slowing down. Associations must rethink their relationship with risk to thrive amid ongoing change.

Association leaders don’t need a reminder that the ground is shifting. From federal funding reversals and regulatory uncertainty to economic volatility and political polarization, the disruptions are relentless—and they’re not coming one at a time.

The question is no longer whether associations will continue to face upheaval. Instead, it’s whether they’re ready to navigate and lead through it. The answer lies not in being better able to predict what’s coming, but in being prepared to think open-mindedly, challenge long-held assumptions, and embrace the opportunities that change brings.

The Difference Between Risk and Uncertainty

RIMS CEO Gary A. LaBranche, FASAE, CAE, says the starting point for any association navigating turbulence is information—and lots of it. Effective risk management, he argues, is not about avoiding risk. It’s about making informed decisions in its presence.

“Risk is not necessarily a bad thing. In fact, no business can succeed without taking risks,” LaBranche says. “Making informed, strategic decisions about risk can open the door to new revenue streams, innovation, and market growth.”

Jeff De Cagna, AIMP DAIG FRSA FASAE FNI.Dir, executive advisor for Foresight First LLC, draws a critical distinction between risk and uncertainty. Risk, he says, is quantifiable—the known unknowns that boards can assign probability to and plan around. Uncertainty is something different: a persistent condition of the environment that grows and wanes but never disappears.

“It’s better from a decision-making standpoint to recognize uncertainty as a condition of the environment—one that is heightened at the moment but doesn’t go away,” De Cagna says.
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Associations are, he added, operating in a period of poly-crisis, where multiple disruptions are unfolding simultaneously across social, technological, economic, environmental, and political domains. Trying to eliminate uncertainty in that environment is a losing strategy. Instead, learning to work within it is the only viable option.

Building the Infrastructure to Act

LaBranche points to enterprise risk management, or ERM, as the framework associations should be adopting. Rather than treating risk as a compliance function, ERM embeds a culture of risk awareness throughout the association—at the staff, board, and committee levels—and surfaces how a risk in one area can cascade into another.

Scenario planning is a core tool within that framework. By convening cross-functional teams to work through “what if” conversations before a crisis hits, associations can build the muscle memory needed for rapid, coordinated response.

“Scenario planning exercises reinforce each individual employee’s responsibility to think about challenges—and solutions to those challenges—before they manifest,” LaBranche says.

De Cagna argues that governance structure alone isn’t the barrier. The deeper obstacle is organizational orthodoxy—the deep-seated assumptions association decision-makers hold about how things work, who they serve, and what success looks like. Those beliefs can become blinders when the environment shifts, preventing an association from seeing all the solutions or opportunities in front of them.

Boards, staff, committees, and task forces all need to participate in what he describes as a reckoning with orthodoxy. By questioning assumptions relentlessly and defining shared beliefs, the association can clearly define what it stands for.

“When things are in a state of upheaval, it is critical that people know what they believe organizationally and what the key convictions of the organization are,” De Cagna says. “If we’re going to be purposeful in our actions going forward, there has to be clarity. Everyone’s got to know their why.”

From Three-Year Plans to 90-Day Learning Cycles

When it comes to strategic planning, De Cagna asserts that the traditional multi-year planning cycle is built on the belief that an unpredictable environment can be predictably planned for, which is no longer true.

“If you’re not adjusting your strategy every 90 days or so based on what you’ve learned and what’s going on around you—not comparing it to a plan you wrote 36 months ago—you’re not living in the world we actually have,” De Cagna says.

In place of the static plan, he advocates for a disciplined learning cycle: sense-making, to understand what is happening; meaning-making, to draw out the implications; and decision-making, to act on that synthesis. The cycle then repeats. That structure, De Cagna says, gives decision-makers a way to cut through noise, stay grounded in reality, and adjust direction as conditions change.

LaBranche agrees that preparation must be continual and that associations shouldn’t try to navigate disruption alone. He recommends building relationships with peer associations and third-party vendors who can offer hard-won intelligence on how others have managed similar situations.

“Associations should lean on their peers at other associations to learn from their experiences, challenges, and successes,” LaBranche says. “Third-party vendors are another excellent resource and can often provide insight as to how other associations they’ve worked with have navigated the unexpected.”

Reframing Risk as Opportunity

Both LaBranche and De Cagna push back against the instinct to treat risk purely as a threat to be minimized. Managed thoughtfully, volatility can create openings for new revenue streams, new relationships, and new relevance.

LaBranche recommends starting with a complete financial picture of the association. With that foundation, leaders can make deliberate choices to diversify into credentialing or education programs, expand an event portfolio, or strategically lean into existing strengths. The key, he says, is intentionality—not reaction.

De Cagna frames the opportunity in terms of stakeholder reach. The membership-centric model—one that focuses exclusively on dues-paying members—leaves most of an association’s potential audience unserved. In a period of upheaval, those nonmembers are also feeling the pressure, and that creates a real opening.

“The solution in the current environment is not, ‘We’re going to take three years to shift our business model,’” De Cagna says. “It’s figuring out how you can assist stakeholders with whom you don’t have a current membership relationship because they too are experiencing the impact of the external environment.”

The short-term question, he says, is simple: Who are we not currently serving and what do we have to offer them? The longer-term question is how to build a value-centric business model capable of sustaining the association through whatever disruptions come next?

The Leaders Who Will Thrive

Neither LaBranche nor De Cagna promises the path ahead is easy. But both are clear that the associations best positioned to emerge stronger are those that have done the hard internal work of challenging their assumptions, building adaptive structures, and committing to continuous learning rather than fixed plans.

“Forward-thinking leaders who have proactively developed a plan for when and if a crisis occurs are better positioned to avoid it, mitigate its impacts, and recover faster,” LaBranche says.

In a world of poly-crisis, that readiness isn’t a luxury, it’s central to an association’s survival.

Sarah Sain, CAE, a contributing writer for Associations Now, is the senior manager of marketing and communications at the Association of Old Crows.

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