The International Ticketing Association’s 37th Annual Conference and Exposition is headed to Anaheim, California, next week.

More than 800 entertainment ticketing professionals will be in Anaheim, California, in a few days to take part in formal educational sessions and informal social gatherings to learn about the economic shifts and technological advances that are changing the industry’s operations and customer interactions.

Association:  International Ticketing Association

Conference:  37th Annual Conference and Exposition

Venue: Disneyland Hotel

Location: Anaheim, California

Before INTIX’s 37th Annual Conference and Exposition officially begins on Wednesday with an opening keynote discussing the industry’s future, attendees had the opportunity to sign up for a preconference that takes advantage of the event’s location—a behind-the-scenes look at how Disneyland was created. Also lined up:

The next big thing. Facial recognition for ticketing? That’s right, due to advances in reliability and processing power, and a reduction in hardware costs, facial recognition is now a possibility for venues to implement.  One session will argue the pros and cons of adopting the technology, including what it means for customer privacy. Even better: Audience members will get to try it out.

Micro learning. INTIX added a new space this year to provide mini learning opportunities in a collaborative and conversational environment. The Inspiration Stage will offer bite-sized learning opportunities, perfect for a quick hit of new knowledge and several great ideas. All sessions are 15 minutes long with five minutes of Q&A at the end.

Breakouts by org type. INTIX offers a number of facilitated breakout sessions that allow attendees to address topics specific to their ticketing genre. These include performing arts, museums and attractions, arenas and large venues, universities and colleges, small venues, and ticket agencies. The sports breakout has grown to a full-day event, focusing solely on topics related to those working in professional sports and college athletics.

Don’t worry, even if you don’t have a ticket to the conference, you can follow along on Facebook.

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