Membership

Membership Hack: Referral Credits

By / Jan 12, 2018 (Kritchanut/iStock/Getty Images Plus)

The Textbook and Academic Authors Association recently debuted a referral program that incentivizes members to recruit prospects in exchange for a small credit.

How to hack it? Referral marketing has steadily become a to go-to tactic for e-commerce companies looking to acquire new customers. Now, many associations are following suit with member referral programs. This month, the Textbook and Academic Authors Association launched an online campaign—TAA Strong—to increase member recruitment from the inside. For each new referral, an existing member gets a $5 credit to apply to TAA’s $95 dues.

Why does it work? Some TAA members are price conscious, says Kim Pawlak, director of publishing and operations. “It’s so that our members can sell membership and save,” she says. With a coupon code—Save5WS—new members get a $5 discount on dues, and the referrer gets a $5 credit to use.

What’s the bonus? This acquisition campaign was specifically designed for social media. Members are encouraged to use the hashtag #TAAstrong in their recruitment efforts because these days a word-of-mouth recommendation can be made in a tweet, Facebook post, or email.

Tim Ebner

Tim Ebner is a senior editor for Associations Now. He covers membership, leadership, and governance issues. Email him with story ideas or news tips. More »

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